Issue while adding the DB2 Monitor.
Solution:
- Ensure that the hostname or IP address is resolving correctly from the Applications Manager machine.
- Verify that the port is reachable using telnet from the Applications Manager machine.
- Confirm that the database name is case-sensitive and entered correctly.
- Ensure the user has administrative privileges or is the DB owner for the master database.
Note:
- For IBM DB2 versions 8 and 9, the minimum user privilege required is access to SYSPROC procedures.
- For IBM DB2 version 10 and above, the user must be able to access SYSIBMADM functions.
If the issue still persists, execute the file DB2Debug.bat under the AppManagerHome\bin\troubleshooting directory and send the result to appmanager-support@manageengine.com.
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