Issue description Users may observe significant delays during the Windows login process or receive the error message Identity server is either unreachable or could not be securely reached after installing the ADSelfService Plus login agent. This ...
Objective This article explains how to reinstall or update the ADSelfService Plus Windows login agent on a managed Windows device directly from the admin console. The login agent enables end users to securely reset passwords and unlock accounts from ...
Objective This article outlines the process of using Group Policy Objects (GPOs) to: Trust the ADSelfService Plus portal URL for the NT AUTHORITY\SYSTEM account to prevent issues where users are unable to perform password reset, account unlock, or ...
Objective This article provides instructions on configuring the Entrust MFA Credential Provider and ADSelfService Plus login agent to coexist on Windows systems. This ensures the ADSelfService Plus login agent appears on the Windows login and lock ...
Objective This article provides instructions on configuring the Duo Windows Logon client and ADSelfService Plus login agent to coexist on Windows systems. This ensures the ADSelfService Plus login agent appears on the Windows login and lock screen, ...
Issue description ADSelfService Plus fails to deploy the login agent to remote Windows machines. Possible causes Remote Registry service not running: The Remote Registry service may not be running on the target machine. This must be enabled for ...