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How to enable password protection for exported or scheduled reports
Objective This article explains how to enable password protection for reports that are exported or generated via a schedule in ADAudit Plus. Prerequisites You must have administrator access to the ADAudit Plus web console. Steps to follow Log in to ...How to enable password protection for archived files in ADAudit Plus
Objective This article explains how to enable password protection for archived files in ManageEngine ADAudit Plus. Enabling this feature ensures that scheduled or exported audit archives are secured and only accessible to authorized users. ...How to enable notifications for product release notes in ADAudit Plus
Objective This article explains how to configure ADAudit Plus to notify administrators when new product release notes are published so teams can plan upgrades and stay aware of fixes and enhancements. Prerequisites The technician account used to log ...How to enable notifications for product webinars, workshops, and seminars in ADAudit Plus
Objective This article explains how to configure ADAudit Plus to send notifications about upcoming product webinars, workshops, and seminars. Enabling these notifications helps administrators stay informed about training sessions and product-related ...
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Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...How to reset administrator password in ServiceDesk Plus (or Asset Explorer).
1. Access your application server and browse to [your drive]:\ManageEngine\<application_name>\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...Where do I find the log files that I need to send to technical support team for analysis?
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...How to migrate ServiceDesk Plus from one server to another
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...How to build a test environment for ServiceDesk Plus
Building a test environment is very helpful while upgrading ServiceDesk Plus. When you are planning to upgrade ServiceDesk Plus to the latest version, it is highly advisable to try the upgrade on the test environment first so that you will be ...