[Tips & Tricks] Event & Task Reminders from ServiceDesk

[Tips & Tricks] Event & Task Reminders from ServiceDesk

Hello folks,

How often does your technicians forget a task/event? From a business perspective, missing them cannot be overlooked.

Most of us use reminder apps to remind us on attending an event, work on a task and so on. 

ServiceDesk Plus provides you with the option of tracking your events/tasks by adding reminders within the application. It can be a general reminder or reminders related to a request, change or a problem.

An event reminder can be added from Quick Actions > Reminders. A reminder on a request, problem and change can be added from their details page.

Notification can set to be triggered prior to the scheduled time.

Reminders can be viewed from Home.





Key Takeaways:

  • No more no shows!
  • Cancel or postpone meetings (if needed) rather than forgotten
  • Foresight your plans and avoid disruptions
  • Removes the dependency of reminders app

Utilize this feature and share us your feedback. Cheers..!

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