ServiceDesk Plus 9417 Released
Dear Users,
SDP 9417 has been released and can be downloaded from the URL below,
Issues Fixed in 9417
- SD-72858: Failure in sending system notifications for incoming requests and conversations in environments where Microsoft Office 365 and Microsoft Exchange mailboxes are configured. This is because even the valid emails sent within these domains are marked as bounced as they don't have the 'Return-Path' header.
- SD-72318: Under Admin > Support Group > Edit Group, the 'Notify to' option doesn't show up when the option 'Send notification to group technician when a new request is added to this group' is enabled.
Please refer to the below link for the steps to install the patch.
Regards,
Edwin Vasantha Kumar
Servicedesk Plus Team