MySQL DB Support Stopped in SupportCenter Plus
Dear User(s)
We have stopped MySQL DB instance support long back. However some users are still using MySQL as their database. Our upcoming framework changes will not support this MySQL database and they could not upgrade to the latest version and support for MySQL instance is also not available. Hence we request all our MySQL users to either move to MSSQL or PGSQL which is bundled with the application asap to get the support and service packs down the period.
References :
How to take backup ?
How to restore the database backup in a test instance ?
Thanks for your understanding
Santhosh
Head of Support Team
ManageEngine Supportcenter Plus Team
Sticky Posts
EOL for 32-bit installation of Supportcenter Plus
Dear Users, We would like to inform you that the support for 32-bit installation of Supportcenter Plus will be deprecated from August 2022. This is in line with several application dependencies, such as PostgreSQL and JRE, removing support for 32-bit
SupportCenter Plus version 8.1 - Build - 8111 Released
Dear User(s) We released SupportCenter Plus version 8.1 - Build - 8111. Please refer the Migration path table available here and upgrade to our latest build 8111. Enhancements made and Issues Fixed list is available here We fixed several Performance Issues , Mail server fetching related fixes , Indexing (Search related) issues in this build. It's one of the Major bug fixes release. Hence we request you to do the upgrade in a test environment first and based on the upgrade status, do the upgrade in
MySQL DB Support Stopped in SupportCenter Plus
Dear User(s) We have stopped MySQL DB instance support long back. However some users are still using MySQL as their database. Our upcoming framework changes will not support this MySQL database and they could not upgrade to the latest version and support for MySQL instance is also not available. Hence we request all our MySQL users to either move to MSSQL or PGSQL which is bundled with the application asap to get the support and service packs down the period. Please contact our support at support@supportcenterplus.com for
Hotfix 8107 released
Dear Customers, Today we have released the hotfix 8107. Customers can download the hotfix from the below link https://www.manageengine.com/products/support-center/service-packs.html Please find the list of issues fixed in this release 14937 - Unable to add or edit leave type. 14950 - Graph not getting displayed in the line chart of a custom report. 14954 - Search doesn’t work in the customer portal when the portal is in other languages. 14903 - When running a query report, boolean values are not
Hotfix 8106 released
Dear Customer, Today we have released the 8106 hotfix. Data privacy regulation (GDPR) has been introduced in this release. Here you can download the hotfix https://www.manageengine.com/products/support-center/service-packs.html Please find the readme from the below link https://supportcenter.wiki.zoho.com/ReadMe-V3.html#8106 Thank You Regards, Arun SupportCenter Plus
New to ADSelfService Plus?