Issue synchronizing Analytics Plus with ServiceDesk
Hi,
After the Build 9424 update of ServiceDesk, I can't reconnect the database with Analytics Plus.
Things I've tried:
- Remove synchronization completely from ServiceDesk/Analytics and reconfigure it from scratch.
- Synchronize a smaller portion of data.
- Fix ATKey Error
Nothing has worked, I'm attaching the error message:
Please your support.
Thanks.
After the Build 9424 update of ServiceDesk, I can't reconnect the database with Analytics Plus.
Things I've tried:
- Remove synchronization completely from ServiceDesk/Analytics and reconfigure it from scratch.
- Synchronize a smaller portion of data.
- Fix ATKey Error
Nothing has worked, I'm attaching the error message:
Please your support.
Thanks.