[Free webinar] Launching advanced analytics for ServiceDesk Plus request history, projects, and solutions module.
Hey there,
We just released Analytics Plus version 3950 that offers out-of-the-reports for ServiceDesk Plus request history, projects, and knowledge base modules. In line with the new release, we've come up with a webinar to help you get familiar with these modules, and to demonstrate how each of these modules can help you better manage your help desk.
During the session, we'll discuss how to,
- Get an accurate view of request timelines and spot actions that delay resolution.
- Better plan and manage multiple IT projects—from resource allocation to monitoring, measuring, and reporting—from a single console.
- Evaluate knowledge base solutions for usefulness.
Date: November 29, 2018.
Time: 10am PST | 10am GMT | 2pm AEDT
