Hello,

unfortunately, due to a cyber attack, we had to change the authorization process, specifically the login procedure for ServiceDesk to the Active Directory. As a result of the attack, we were unable to make the necessary changes in the console beforehand, which has rendered the current login impossible.

Regrettably, there is no longer a local administrator, which means that logging in is no longer possible.

Is it possible to create a local administrator? The database is PGSQL.

I'm aware of the following page: https://pitstop.manageengine.com/portal/en/kb/articles/how-to-reset-administrator-password-in-servicedesk-plus

However, it would only work if a local administrator were available.