Not finding scheduled tasks
I can't seem to get PMP to find the scheduled tasks on a server using domain account. I've created a test domain account, created a scheduled task using that account, and PMP can't find it. It can find the service and changes the password and restarts the service fine, but won't pickup the scheduled task. Any suggestions?
Interactive Services Detection Pop-Up
Hi All, Getting the following pop up when I've just installed the software (Free Trial) All help is appreciated Kind Regards Lawrence Lonsdale Lawrence.lonsdale@moneyplus.com
Attach files to Personal
Hello All, is that possible for user in Password Manager Pro attach somehow files (SSH keys/SSL certs) to new created passwords in tab "Personal"? I don't see column Files there...
Find new resources after discovery
I run a periodic Windows resource discovery. I want to apply access control settings to the new resources once they are added, but finding them is a challenge. Has anyone come up with an efficient way to do this? Thanks!
PMP - Auto Logon (Webpage you are viewing is trying to close the tab)
We have the premium edition - perpetual license and when I add an RDP resource to a group, after you try using the auto logon feature, windows internet explorer 11 returns a, 'The webpage you are viewing is trying to close the tab.', and you can't do anything except click yes to closing the page. Is there something I am missing? I have the 369 page document but I am unable to find a whole lot of knowledge on this product. Is there something out there that shows a basic deployment configuration
Problem Updating Password Manager Pro
I am currently using Password Manager Pro version 8.1.0 (Build 8101). I recently noticed there were three updates which we could apply, which I was planning on completing last night. I have completed updates previously so was confident this would work. Update "8100_8101_8102_to_8200" was downloaded and ready to be applied, however I ran into issues when attempting the update. Upon running 'Update Manager' from the <PMP>/bin folder and selecting the ppm update file, I received a message saying that
pmp 8.3 can't add accounts <\/b><\/td> 1<\/td><\/tr><\/table>
Trying to add accounts after upgrading to PMP 8303 (latest version) and get the following errors Any ideas? <\/b><\/td> 1<\/td><\/tr><\/table>
Auto Logon tab question
I'm wondering if there is a way to view RDP connections in the Auto Logon tab in a list view instead of large icon view? The list view is available under the My Passwords tab, but i can't find a way to change it under the Auto Logon tab. Thanks
EMC Avamar
Anyone have any experience in setting up Avamar in Password Pro? Also, when I click on a resource, my 'More Actions' tab does not contain a drop down menu when clicking on it. Any ideas?
Import Organization on MSP Edition
Hi, we have problem when import organizations by csv file. The csv file is ok and the import work fine but import only a one organization and not all present in my csv file. This is the error on log file [13:22:50:318]|[01-29-2016]|[com.adventnet.passtrix.client.action.ImportOrganizationsAction]|[INFO]|[71]: Problem in initializing the SequenceGenerator for the tableName : AaaPasswordRule| What is the problem? Please give me a feedback for this problem
Problem import Organization on MSP edition
HI, we have a problem when import the csv file with my organization. The import work OK but import only one organitazion and not all. What is the problem?
Best way to import old PMP server data to new server (Migrate Windows Server 2003 to Server 2012)
Hoping someone can help me here. We have a REALLY old build (so old it is no longer supported for upgrades) running in production on a VM that is Windows Server 2003. We need to move to server 2012, and I am trying to take advantage of that opportunity to also start using the latest build/version of PMP. I tried creating a clone of the 2003 server and then running it though all 19 upgrades to get it to build 8100 and converted the backend DB to PostgreSQL. I then ran a full backup and tried to restore
Safari Cant establish a secure connection to the PMP server
I get the following error when using Safari web browser in OSX. Firefox works Any ideas on how to fix this issue?
agent
Hi I have been testing agent vs agentless password reset. The agent setup and I dont agree on what is the fact about the state of my passwords. When testing an agent installed on my own PC, i can discover accounts. I understand the agent cannot pull passwords from my PC, - but a verification check says they are in sync., even when i know 100% they are NOT. - reset dont work, even after i have waited 30 minuts. -if a create a new account in a resource in PMP, and the account is not on my PC, it still
Password reset
I know there is many treads about password reset, but I cannot find what I’m looking for. In a typical agentless setup, I have a resource with x number of accounts. One account is set to be the account, used for resetting password on itself, and the other accounts in the same resource. It works with password validation, but not reset, since the account specified for reset don’t have password-reset rights on the resource (windows/windows-domain) for other accounts then itself. So why don’t I give
Error importing user CSV file
I am trying to import users from a CSV into Password Manager Pro. I'm on build 8302. I have the following fields in the file: - firstname - lastname - username - email address - password - department - location When I map the columns in the application and click Finish, I get a field error at Email Address that says "Please provide a valid EmailID". No matter what I call the email field (I've tried email address, mail, email, emailid) and no matter what format the email is in, I get the same error.
Best Practice for distributed management of resources...
I'm in the process of assisting our finance department import a whole bunch of passwords previously managed on spreadsheets (eek!) Ultimately, what I want is to have a bunch of users, all in group Finance who are able to view and edit passwords that are in the Finance resource group. Each finance user should be the owner of a subset of those resources. If I am doing all the importing as a superadmin user, is there some way I can set the ownership of a group of records during the import? Also, is
Export Users Personal Passwords
We are discommissioning an old PMP server, and some users have their personal passwords in the system. How can they export them say to a file, etc.... Can you give me the step-by-step process. We are on Build 7501 Thanks
Replace AES encryption key
Is it possible to replace the existing AES encryption key, in case it might have been disclosed?
Error in MySQL replication process
Dear, After following the HA instructions (6.9 version build 6902), we noticed a MySQL error on the secondary server (servername.err file). (please note server names have been modified in the logs). Here is the content after a restart: 151229 14:09:40 [Note] Plugin 'FEDERATED' is disabled. InnoDB: The log sequence number in ibdata files does not match InnoDB: the log sequence number in the ib_logfiles! 151229 14:09:40 InnoDB: Database was not shut down normally! InnoDB: Starting crash recovery.
Problem to loggin whit local admin
Hi to all, Scenario: I recently configured AD integration to few users assigned as Password Audit. Problem: Now i need to log in with the admin account and it's impossible because on log on screen, i only have the new "Domain" as possible option. How should i do? Regards,
Passwordmannager and ldap integration
Hello, i have to migrate password manager to a new machine. i want to go to directly to a new version (no update, the database is corrupt) i want create groups with ldap integration but it does'nt work. my users are in people tree like this : dn: uid=xxxx,ou=yyyy,ou=ccccc,ou=zzzzz,ou=People,dc=hhhhh,dc=com objectClass: posixAccount objectClass: ntUser objectClass: inetOrgPerson objectClass: organizationalperson objectClass: person objectClass: top cn: xxxx Fabien gidNumber: 500 homeDirectory: /home/xx
Import Personal Accounts
Is there a way to import personal accounts into Password Manager Pro? We are running Version: 6.9.0, Build Number: 6902. I have over 200 personal user accounts and passwords that I don’t want to be listed under Resources and I would prefer not to have to type them into Password Manager. Thank you, Andrew T.
Error registration windows agent.
Hello, I 'm testing the evaluation PMP 8.3. installing the agent on Windows give me the error: IsValidCert() : The commonName is (srvtest) and the hostname is (srvtest) IsValidCert() : Certification verification failed PMP Logs: Agent started I have solved the post: https://forums.manageengine.com/topic/windows-agent-error-in-version-6600 It is the year 2012, is a normal error ?
Node Secret - 2 Factor SecurID
I screwed up the node secret and am attempting to reset it. How do I clear the node secret on the client? It seems to be storing one that I am unable to clear.
Logjam (Diffie-Hellman) error reporting in newly updated browser
An error occurred during a connection to password.xxxx.xxxx.com. SSL received a weak ephemeral Diffie-Hellman key in Server Key Exchange handshake message. (Error code: ssl_error_weak_server_ephemeral_dh_key) Even after updating the schannel.dll not to use DH, still cannot connect.
PMP Linux installation and AD integration
Dear all I work with PMP on Windows and I was requested to perform a new installation on a Linux system. I read the following in the Best practice document: 2.3 Installing PMP in Windows Vs Linux PMP can be installed in Windows and Linux. Though PMP will run equally fine in both the platforms, installation in Windows has some inherent advantages. Active Directory Synchronization (for resource & user import) can be leveraged only in Windows installation Single Sign-on (users who have logged into
Cannot setup the HA
Hi, PMP support team. I'm configuring the PMP(6600) HA on 2 CentOS6 64 bit machines. I followed the every instructions but in Admin-HA page says HA is not configured. When I go to the Secondary server (https://192.168.10.202:7272), it redirects me to the Primary server (https://192.168.10.201:7272). But none of the above server says HA / Replication is available (nor fail). It just keep shows HA is not configured. This is how I did. 1. Install PMP on Primary server (192.168.10.201) 2. Install
Password Reset Listener
I'm trying to execute a script I have using the standard password reset listener for Linux and for some reason the arguments being passed in appear to be surrounded by single tick ( ' ) marks. It doesn't appear to be sending it to the cmd line as sh <scriptname> '<resource name>' '<dns name>' '<account name>' '<old password>' '<new password>' but instead it seems to be passing the ticks within quotes or something because the script is thinking the ticks are part of the actual arg value. When I
Improve upgrade process for High Availability installs
We have experienced a number of recurring issues during installs and upgrades of PMP on Linux. The main one is that the files and directories are being installed with "root" as the owner instead of the PMP user, even when the install script is being run as PMP. This results in the PMP service not starting up. The first time we encountered this, we were informed to chown the directories to the correct user. We have since had to do this for nearly every install and some upgrades. It would be preferable
Sharing Management of resources
I'm trying to deploy PMP in my environment to manage all passwords. I've come across a slight problem. I've spent quite a while figuring out how to import resources, group resources using resource groups and sharing the resource groups do various teams. Now I want to hand over this responsibility to the support teams - I work in an engineering department and I won't actually be using this tool at all I've just been tasked with working out how best to use it. It looks good but now when I want
How to disable an Auto Logon tab?
Dear All, How to disable an Auto Logon tab on Home tab? Telemant Corp. Ko Young-Suk Thank you in advance.
SYSLOG FORMAT?
Hi, Available syslog format is below. [LOGGED_IN_USERNAME:IPADDRESS] [OPERATION_TYPE] [OPERATED_TIME] [STATUS_OF_OPERATION] [PMP_SERVER_NAME] [RESOURCE_NAME:ACCOUNT_NAME:REASON]. How can do change "PMP_SERVER_NAME" to first or diffirent place; How do I get to a different place? Thanks Kind Regards Volcano
Upgrade to 8.2.0 and Chrome issues
Hello, We just upgraded our instance of Password Manager Pro to 8.2.0. We have noticed that Chrome users are unable to save a new password entry. Specfically the problem happens with Chrome version 46.0.2490.80. This is the error we receive when trying to save a new entry Has anyone else seen this problem or have a clue how to fix it? Does the 8.3 version address this perhaps? Thanks, Jay
Problems after migration
hi, We have PMP on old W2003 server. I have migrated it to new W2012 server(MySQL db is local on that server) by using your instructions and bat file. After installation-under services-I could start/stop services, but under desktop icon the system shows me-ManageEngine Password Pro-stopped. And if I start/stop it-it shows the same. Web-console is working. What should we do? what to check? Thank you
PMP - Relink user account with new account in Active Directory
Scenario: User Jane Doe in Active Directory had to be deleted from Active Directory and readded. She used Password Manager Pro before. I deleted jdoe@example.com and readded jdoe@example.com but the user is unable to login to Password Manger Pro now. Is there a way to relink the new AD account with the old PMP account?
SMTP Auth Issue with PMP
Hi all, after setting up a new Password Manager Server i tried to configure the SMTP Settings. But i get everytime no connection to the SMTP Server failure. At the Log files i found following entry: "Exception occurred while executing Send Email action. Please verify the settings for the same:535 5.7.0 authentication failed" But the password is correct, i use it for other Applications like Backup Veeam and Scan to Mail Printer. Is there in Issue with special characters in the password? Like @ or
Creating a resource type similar to Web Site Accounts
Greetings, I need to create a new resource type. Much like the Web Site Accounts resource type, we will not be able to verify the password. I would like to create the resource type with the "Verify Password" option grayed out just as it is for accounts with the Web Site Accounts resource type. I do not see a parameter that addresses this. Is this possible? Thank you, Kate
PMP Update
Hey all, I just installed a new instance of PMP and I want to make sure I am on the latest version. I found under the "About" that I have version 8.3. Is there a way to: 1. Check for updates 2. Set an update schedule 3. Configure update checks 4. Does PPM just check for updates in the background and alert me when there are new updates? Thanks, Andrew
email reports too large
Hi I got an audit report emailed to me this morning that was so large that it hung outlook while trying to render it. I saved the email to a HTML file which was an amazing 57Meg is size. We are a small organisation so I cannot imagine the file sizes being sent in larger organisations. When you read the HTML there are over 50,000 rows of code. Every table row has formatting applied. It seems that there is no optimisation of the HTML code here. Shouldn't these reports be stored on the PMP web
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