Password Manager Pro eventually crashes and won't restart
I'm evaluating Password Manager Pro for our company, and the service runs fine for a couple weeks, but then the service doesn't stay started. This happened during out last evaluation as well and were unable to finish testing. Any suggestions? Thanks.
OS Migration (Windows to Linux)
I'm wondering if OS migration is possible for Password Manager Pro. We are currently running on Windows Server 2012 and I would like to move to a Linux server. Is this possible?
password still "in use"
Hi Have anyone encountered such a situation? Password still showing as "in use" even after re-starting the PMP service as well server. Have tried going to the Admin->"Password Access Requests" , unable to see the session there. Any advise? Thanks
View Access Control Settings that have been set.
Is there a way to determine the current Access Controls setting? I am trialing the software and I configured an access control on a resource and want to double check the settings/change setting but, I cannot see what was selected I only have the option to reset.
Password Reset feature not working for domain accounts
I can share and allow local accounts and the password reset feature under the Access Control settings works fine, but when I share a domain account, the password reset feature fails every time.
Same Origin Method Execution (SOME)
Dear All, Few days back, i used acunetix to perform a scan on password manager pro. There is a High risk issue regarding SOME attack.I would like to know if anybody encountered this. Many thanks.
Basic Authentication
Hi, We are trying to set up a PMP environment. We have different sites that uses basic authentication - standard pop up prompt for user and pass when you enter the URL. How do we setup automatic login? No domain involved. Just basic user and pass. Regards Kenneth
Password Manager Pro Groups
We have multiple users and we would like use the same Resource Groups. However when another user creates a group I can't see it in the drop down dialogue box when I create a resource. I figured it was because he needed to share the resource group with me but he did. Every time I create a new resource his Resource Group doesn't appear in my drop down box to chose a group to add it to. What am I missing?
Azure SQL Database
Is it possible to run PMP on a instance of SQL hosted on Azure. If not, is it possible to run PMP on an always on SQL instance?
Password Pro behind Reverse Proxy server
On the reveres proxy server getting errors. Password pro works if just using the it's ip address and port. [Wed Jan 11 09:56:52 2017] [info] Initial (No.1) HTTPS request received for child 8 (server dns name removed:443) [Wed Jan 11 09:56:52 2017] [debug] mod_proxy_ajp.c(45): proxy: AJP: canonicalising URL //ip address removed:8009/ [Wed Jan 11 09:56:52 2017] [debug] proxy_util.c(1525): [client ip address removed] proxy: ajp: found worker ajp://ip address removed:8009/ for ajp://ip address removed:8009/
Adding an existing resource to an existing group
Is it possible to add an existing resource to existing group after it has already been created?
Since 8600 upgrade CPU runs at 95-100%
Since 8600 upgrade CPU runs at 90-100%, I reviewed the task manager and noticed the PostgreSQL and Java using all the CPU resources. Is anyone else noticing this issue since the upgrade?? See attached screen shot of CPU usage.
High Postgres CPU usage
Today I have some queries (same query) that takes very long to finish (30+ minutes), which causes high CPU load. Can someone explain what the query exactly does and why or how it was initiated? SELECT DISTINCT "RESOURCEID","RESOURCENAME","RESOURCEDESC","DOMAINNAME","IPADDRESS","UDF_LONG1","UDF_LONG2","UDF_LONG3","UDF_LONG4","UDF_CHAR1","UDF_CHAR2","UDF_CHAR3","UDF_CHAR4","UDF_CHAR5","UDF_CHAR6","UDF_CHAR7","UDF_CHAR8","UDF_CHAR9","UDF_SCHAR1","UDF_SCHAR2","UDF_SCHAR3","UDF_DATE1","UDF_DATE2","UDF_DATE3","UDF_DATE4","UDF_FILE1","UDF_FILE2","UDF_FILE3","UDF_FILE4","DEPT","LOCATION","RESOURCEURL","OSID","OPERATINGSYSTEM","ICON"
How-to Import Groups from AD
Hi PMP Team, We are really liking some of the core features of the tool such as password reset and RDP auto-logon. When trying to import AD Groups, PMP appears to import only the users. When trying to import just a single group, PMP appears to import ALL of the users. Please advise. Thanks Cris
MSP License in Standard Trial irreversible?
Hi everyone, yesterday I downloaded the Standard PMP Trial and tried to upgrade the License to a 10-Admin Enterprise. But it failed saying that "MSP Licenses are irreversible". I am totally sure I downloaded the Non-MSP from two different sources on manageengines website. The MD5Sum of the Binary is: 91259abd3e905ca842c488632593aab3 After Installation I can see a "Organizations" Button under "Admin". Could it be that the MSP Binary was uploaded as Standard Trial? Or am I missing something? Thanks
PMP timezone
I installed PMP, I found the time of audit log is using GMT instead of my local time. How can I change it to my local timezone (HKT GMT+8)? Thanks!
Does PMP supports SP initiated SSO or IDP initiated SSO
Hi All, Am using Password manager pro as service provider along with our Identity provider. When I tried SP initiated SSO , it got failed and in logs its showing "" response from the idp is expired. please check the pmp server time "" . After that I checked my IDP time and PMP Server machine time and both are same. Still it is showing the same error. And am having one doubt that it supports SP initiated SSO?
Old binaries
Hi When upgrading I want to temporary land my data on another instance of PMP. But I dont have the old binary so I cant install an older version (which I currently have in production). Is there a repository available with the older versions somewhere? BR, Staffan
Support
Has anyone else had issues with PMP support The UK and US numbers never pick up and the web form is broken and will not allow a case to be raised
WARNING - System.in has been disabled
Hi everyone, I can't start my Password Manager Pro MSP anymore. My operating System is a CentOS 6.7 64-bit. logs/wrapper.log says this: INFO | jvm 1 | 2016/12/08 13:56:12 | Press Enter to continue... INFO | jvm 1 | 2016/12/08 13:56:12 | WrapperManager: WARNING - System.in has been disabled by the wrapper.disable_console_input property. Calls will block indefinitely.The PMP Process seems to be running, but still I can't reach the Application. Is this a known Log Entry/Problem? Thanks and
DB / XML / Java version error system PMP does not start
INFO | jvm 1 | 2016/11/21 13:52:30 | Old PMP Build istallation is pointed for the latest PMP Database. INFO | jvm 1 | 2016/11/21 13:52:30 | PMP Database BuildNo :: 8505 :: INFO | jvm 1 | 2016/11/21 13:52:30 | PMP support XML BuildNo :: 8504 :: INFO | jvm 1 | 2016/11/21 13:52:30 | PMP java constant BuildNo :: 8504 :: any way to fix this?
How to add resource types and specify what kind of login it will use.
As title says. I want to add some StoreOnce appliances to my PMP they use SSH to be controlled. But I cannot find an option to create the resource type with the desired login/manage method.
How do i reset password local administrator user in All PCs for whole in my domain?
I need to reset for 500 nodes local administrator password and option to create a new local administrator user and the password for whole domain joined computers and servers. How can i do that with PMP? thanks
Record Sessions message always displayed after upgrading to build 8600
After upgrading to build 8600 after logon a yellow banner is displayed with the following text: Henceforth, recorded sessions can be stored only in an external location and not in Password Manager Pro database. To configure an external location, click here Clicking the link and configuring the options does not stop the banner appearing.
REST API - Create Account and populate custom fields
I'm able to create accounts successfully using this approach: https://www.manageengine.com/products/passwordmanagerpro/help/restapi.html#addaccounts I want to be able to create and account and at the same time populate some custom fields we have in our system. In the create resource section: https://www.manageengine.com/products/passwordmanagerpro/help/restapi.html#createresource It shows how you can create a resource and populate custom fields by adding the following to the JSON string: "RESOURCECUSTOMFIELD":[
update to 8600 not working
updatemanager log.
Servers requirements
Hi guys, Probably this question has been posted previously, if so I apologize but I need to confirm these requirements. I would like to know the minimum requirements you have used for the primary and secondary server ( High availability ) when you deployed the Password Manager Pro. I saw the minimum requirements posted on the website, but I would like to hear your experience, and if you had any issue with these requirements, like lagging or any issues. Kind Regards, Sam
32 to 64 bit
How do I migrate the data from a PMP 32-bit application to a new 64-bit installation?
change role
I need to change the role of an user from Password Administrator to Administrator. The GUI enforces me to pass the user via the "Password User" role before I can change, but since the user owns resources I cant do this since changing from Password Administrator to Password User is not possible. Is there a way to change role from Password Administrator to Administrator without removing the ownership of all resources? BR, Staffan
Complimentary webinar: Reinforcing IT security with privileged account management
Join us as we explore strategies to combat cybercrime and reinforce IT security. Date: December 1, 2016 Time: 1) Australia - 2:00 PM to 3:00 PM AEDT (Register here) 2) United Kingdom - 10:00 AM to 11:00 AM GMT (Register here) In this webinar, we will cover: 1) The access points through which criminals can enter your IT kingdom 2) How to identity thefts and sabotages 3) How privileged account management can protect the door to your IT kingdom 4) A live demo of Password Manager Pro
High Availability - new setup Secondary Server won't start
I have upgraded a primary PMP instance from build 7100 to build 8600. I have downloaded and installed build 8600 and followed the HA setup guide for Postgres. I have tried to start the secondary server but it won't start. the wrapper.log contains: NFO | jvm 1 | 2016/11/24 15:00:00 | Trying to start PostgresSQL server failed The relevant text in the serverout0.txt seems to be: [14:53:42:293]|[11-24-2016]|[com.zoho.framework.utils.crypto.EnDecrypt]|[SEVERE]|[27]: Encryption failed| Any help greatly
sub-group permissions inheritance
Hello, Since we are used the way to manage passwords in folder, we are trying to use sub-groups to do the same way. However, the permission is not inherited from the root resource group and we have to set all groups individually which is not good. It is noticed that other user was already asked the same question in 2013 and one of your engineer mentioned that the feature was in the road-map. Here is the link: https://forums.manageengine.com/topic/sharing-sub-groups Just wondering if it has been implemented.
Error 1067 - Password Manager Pro
Hello. I'm trying to start PMPAgent service on Windows Server 2008 R2 Enterprise - 64Bits but always shows the mesage: Windows could not start the PMP Agent service on Local Computer. Error 1067: The process terminated unexpectedly. Has anybody seen this before? I've already delete all PMPAgent files and restarted the installation but didn't work. Thanks.
Password Manager Pro Browser Plugin
Hi everyone, I'm currently trying out the Browser Plugin and had some Questions: - Two Factor Authentication via Mail: I login to the Plugin, receive the Mail-Token but as soon as I want to copy it the Plugin closes and the Token is invalid. Kind of a Dead End here. - The Autofill Icons only show up on Website Logins as long as I am not logged into the Plugin? oO - We now tested the Standard Password Manager and the MSP Edition. I configured both exactly the same but somehow in the Browser Plugin
PMP on Ubuntu 16.04 LTS
Trying to install a HA PMP deployment on Ubuntu 16.04LTS and have the following issues:- 1) After installing I initially am unable to start the PMP service (after following instructions for ubuntu service install). I have to "systemctl daemon-reload" then I can start the service with "service pmp-service start"; however if I subsequently try to install any software (apt install xyz) I receive errors and the install fails. I can get round this by removing the pmp service, then installing again afterwards
Mobile access from iOS device
The only information I have found with regards to configuring the infrastructure to accomodate Mobile access from iOS devices is the following: Step-4: Enter the Server Name or IP address in which Password Manager Pro is running. Make sure,the Password Manager Pro server and the mobile application are connected to the same network. How do you see this happening when the phone is NOT on the network (is not running WiFi) but is on e.g. 4G? What is the good pratice here?
Schedule resource discovery
Is there a process to schedule the discovery of resources?
Comment remplacé mon certificat SSL wildcard après expiration?
Bonjour, Avez vous une procedure pour remplacer le certificat SSL dans TOMCAT ? J'utilisai le wildcard de ma compagnie mais il a expiré, j'ai voulu le remplacé par le nouveau mais l'application ne fonctionne plus depuis. Merci d'avance pour votre aide Etienne MICHEL Administrateur systèmes Quebecor
strange problems when importing from csv
Hello, We are currently evaluating the Password Manager Pro and found some strange problems when we try to import passwords from csv file: 1. only even number lines are imported. It is noticed that only even number lines are mentioned in the pmp0.txt. To confirm that is what happened, I purposely move some odd number lines to even and supprised to see it is really only imported when it's even; 2. Resource Audit missed and did not report anything for some importing failure though the pmp0.txt showed
REST API to get/put remote synchronisation information
Hi! Like the title said. I'm using API to feed PMP when I kickstart a new server. The only part I need to do manually is the remote sync info. Where is the remote synchronization information for a resource? So far, this is the only info I could get for a specific resource {u'operation': {u'Details': {u'ACCOUNT LIST': [{u'ACCOUNT ID': u'2524', u'ACCOUNT NAME': u'gads', u'AUTOLOGONLIST': [u'SSH'],
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