Reboot network device with IT Workflow
Hi, is it possible to reboot a network device using an IT Workflow? Thanks.
Opmanager VMWare OVA install. No webpage?
Hi, Very new to this product, but was looking to eval for a few customers. I have downloaded the free ova tool of Opmanager, watched the install which went fine. Logged into the Suse desktop, which also seems ok. However when I try an connect to the ip of the server on port http://10.0.0.47:8060/ I get nothing? IP without a port give me access denied, so it seem the webserver is running? Have I missed something? as I found the instructions very hard to find for this OVA Regards Paul.
Display device summary page in custom application
Hi, Im developing a custom dashboard, which displays some widgets from Op manager. I need to display the detailed summary page of selected device. what is the approach to handle this. Is this support using iframe with or without login? Thanks.
OpManager 11500 is GA ??
Hi all! OpManager Team, what is latest version of OpManager?? My OpManager says that 1500 - http://joxi.ru/gmveoKzHqGNJra But in http://www.manageengine.com/network-monitoring/service-packs.html has only link for 11400 UP: http://help.opmanager.com/read-me OpManager v11.5 Build No - 11500 (Feb 5th, 2015) http://odarchuk.com
NetApp not showing disk info
Hi there, we are trying to monitor a few NetApp Devices in our company.. unfortunately we can't see any disk or LUN info after adding the devices. Device list: NetApp 6220 NetApp 3220 NetApp 2220 NetApp 270 NetApp 2240-2 But according to the OpManager Release Notes, this should be possible.. http://www.manageengine.com/network-monitoring/opmanager-release-notes.html After the devices are added I'm able to find them under the device templates. I already found this article but it doesn't help me..
Trigger action on number of processes alarm
You can trigger set actions on service monitor, but not seeing them on process monitors. Is there a way to trigger an action (cmd) based on the number of processes? We are fighting an issue with php-cgi.exe on our IIS box. We are trying to narrow down the faulty code or other issues, but it spawns only about once per day and we have yet to isolate. In the meanwhile, IIS becomes unresponsive when the number of php-cgi's start going wild and restarting IIS or recycling the specific sites application
Unable to add domain in user management
We just purchased this software and when trying to add a domain under user management it says Domain already added. I don't have any domains listed. Please advise.
Put on maintenance after actual time
Hello, There should be a way to put a device(s) under maintenance, after the maintenance actually happens. There are cases when technicians are missing to unmanage the device(s), or create a downtime through the Downtime Scheduler. Some authorized admins should be able to create the maintenance afterwards, which would affect past records. At the moment, the down time is not adjusted if you create this downtime scheduler after the downtime actually happens. Anyway it is doable currently? Regards
IPSLA VOIP Monitors stop collecting
Need some help with my monitors that I have setup in OPManager Version 11300. Over time these monitors will just stop collecting. I have setup 8 Monitors, as of today I only have 2 collecting. I have tried a few setting changes but nothing seems to work. Routers 2911/21 ISR2
Unable to See Google Maps in Internet Explorer
Hello! Since today, we can't see Google maps anymore on Opmanager with Internet Explorer 11. We tried with Google Chrome and it works ok. We tried from different PC with Internet Explorer 11 and it doesn't show anymore. I think we need to have flash installed. When we enter to https://helpx.adobe.com/flash-player.html, the animation shows ok and it recognized that Flash is installed. Can you help us? Opmanager Build: 114000 Thanks! Damien
How to set the correct date and time ...
I have looked through the forums and found multiple fixes for a windows issue with service desk. However I am running OPManager ovf with suse. I have changed the date and time on the guest, and after about a minute it changes back. I do not see anywhere in the OPManager web interface to chage / correct the date and time. It is about 8 hours ahead of my time zone and reports generally show the the next day not the present day. Is there a simple fix for this as I have seen issue with service desk dating
SSH login error
Hi to all, i've read all thread on this community but for me the ssh login is in error. My login innterface is: login as: admin@x.x.x.x's password: [~] # I've modified field but problem persists. can anyone help me?
Change defaut Dashboard in API client
After some searching I figured out how to change the Default dashboard in the Old UI but can't find any information on how to do it for the API Client. At the moment on login I am getting one of our own Custom dashboards and there doesn't seem to be any way to change that as far as I can tell. Is there any way to do this?
Opmanager User Manager: Add domain
On the Central, have successfully added a domain, however a second domain can't be added and no error is given. On the Probe, we can't even add a single domain. Once again, no error is given. Anyone have any ideas? Cheers
New Category in OpManager for KVM switches
I have a couple of SNMP enabled HP KVM switches that I would like to monitor. I Have the MIB but I would like to add a new category for KVM switches. Any ideas?
some question about Syslog in OpManager
Hi there, I'm trying to set up a new syslog rule but having some problem understanding how it works. under Admin > Syslog Rules ... what is the Facility Name field? still in the rule page, it only says to raise an alarm, but how about sending an email notification? Thank you for your advice.
Adding vCenter 5.1 to OpManager
I have upgraded to v10 of OpManager and watched the video showing how to add vCenter to OpManager. I have also created a credential specifically for vCenter that has administrative rights. When I try to discover the vCenter server using the credentials I get the error "Failed to connect the VMware Host WebService(Device may not be reachable/Credentials may be wrong)" We have not been able to find anything on ME's website that say they support v5.1. Any thoughts?
Rule Engine Add Notification Profile.
Hi Guys can a Rule engine add a notification to all devices when added to opmanager based on criteria? Thanks, Stephen
Notification Profiles Report
I have been asked to create a Notifications Profiles Report both by profile or device that includes the "criteria selected" for each device. I have searched the forums and have found other reports, but not ones this detailed. Any help would be great By Profile Example Profile Name, Action, Device Name, Selected Criteria, To Email monitor, Send Email, server101, Device Misses 3 Polls, ithelpdesk@company.com monitor, Send Email, server101, When any DNS Service is down, ithelpdesk@company.com monitor,
Extreme switches: EAPS info and custom dials
Hello! I have a few questions concerning Extreme switches that are in EAPS ring. First questions is it possible to make a table or dial to a device snapshot that includes info from the mib? (attachment: eaps_info) That way it would be easier to get EAPS information from the switch just by looking at device snapshot. Second question is: How can I get a dial showing for example cpu utilization? (attachment: cpu_util) I understand it need some tinkering with the "opmanager_snapshot_dial.xml" file, but
Unable to create a backup on MSSQL
I installed OpManger 11 64 bits and MSSQL server 2012 64 bits on a windows 2008 64 bit server. Im trying to create a backup of OpManager, but I got this message: C:\ManageEngine\OpManager\bin\backup>BackupDB.bat -mode configdata file:C:\ManageEngine\OpManager\conf\ui.properties [OpManagerUtil] COLUMNSTORE INDEX set is false Please install MSSQL native client in OpManager server and copy bcp.exe and bcp. rll files from MSSQL Server to <OpManagerHome> directory and then try again. C:\ManageEngine\OpManager\bin\backup>BackupDB.bat
Monitorize Python Script
hello, we need to monitorize a Python script, located in one directory. the result of the script is this: is there any way to monitorize this? BR
Are Avaya devices supported in the current build for OpManager
We have a client which is trying to monitor their Avaya Devices but the device templates or the vendor for Avaya Devices is not listed in the application. We also tried to apply the proper MIBs to be able to discover these Avaya devices but we are unable to upload them properly. Are Avaya devices supported in the current version of OPManager 11400? Awaiting for your prompt response
WAN-RTT configuration
Hi I look on the demo http://demo.opmanager.com/ but can find a way to see how WAN-RTT is working. I don't see where I can configure Wan Monitoring. Could you help to open my eyes) With best wishes, Dmitry
SNMP v2/v3 can't work on ipv6 address
OpManager version: 11.4 (11400) do snmpv2/v3 to monitor Switch Device via ipv6 address. but when we use wireshark check OpManager to Swith, we found OpManager via ipv6 address environment, it's snmp can't sent get-request to Switch device (add device, or find network). When we change from ipv6 enviroment to ipv4, snmpv2/v3 will work normally.
Notification Profile
Hello, Is there a way to list all monitored devices, that has no notification profile attached? I did miss some alerts, because no notification profile was attached, but to check all device by hand is a lot of work! I am using OpManager 11400
Juniper SRX and custom queries
Hello, I am trying to get some specific information from an SRX3400 for the purposes of graphing. Primarily I want to graph the amount of flows. What I would like to graph is valid session, invalid session and sessions in use. I have OIDs for some of these. Juniper has a KB article and PDF. http://kb.juniper.net/library/CUSTOMERSERVICE/GLOBAL_JTAC/BK26199/SRX%20SNMP%20Monitoring%20Guide.pdf Where in the software do I shove in a specific OID for the purposes of graphing? Thank you all for your help.
Lost sysname as display name after network fault.
Hi, after network fault, i lost for many devices the display name, not anymore sysname but it appears the ip address. Why, how can i fix it ?? thk
How to recover admin password in OpManager
Hi, For some reason that we don't know we can't access in the opmanger with the Admin user. We haven't another user and we need to recover the password. How can we do that? We have OpManager v10.2. We have urgency! Kind regards, Rita Azevedo
View Associations Blank screen
Hi, i have a problem, when i click on Notification Profiles - View Associations a blank screen appears http://server_name/admin/ShowAssociation.do?methodCall=getDeviceProfile&firstTime=true I use opmanager 11400 on windows 2008 r2 how can i fix it ? thk soo much.
Default alarm thresholds not published for OpManager
I need to know what the default alarm(alert) severity is for the following: Interface is having problems Windows Service is down Hardware in problematic condition I have seen the KB article concerning polling and service/URL down events but I need the above details as well. If someone could respond quickly as I need to provide a report ASAP. Thanks, BNDT12
BackupDB.sh gives: "jdbc.BackupException: Error writing data to file."
I can't backup my OpManager with the script BackupDB.sh provided. Before the update to 11300 is worked. What I get: [12-22-2014]|[08:53:44:236]|[SEVERE] : jdbc.BackupException: Error writing data to file. at jdbc.BackupDB.dumpDataToFile(BackupDB.java:157) at jdbc.AbstractBackupDB.backupDB(AbstractBackupDB.java:80) at jdbc.AbstractBackupDB.doBackup(AbstractBackupDB.java:438) at jdbc.BackUpImpl.backupDB(BackUpImpl.java:72) at jdbc.BackUpImpl.main(BackUpImpl.java:210) Caused by:
Solarwinds vs ManageEngine
Hi, does anybody tried Solarwinds and is able to compare it to ManageEngine? Solarwinds has a great web interface and the new monitoring agent is a wonderfull feature, at least on the datasheet. I tried to install it and it was a nightmare!! It requires MSSQL and IIS already installed. It installed at least 6 or 7 different components. It create several windows services. It's not cleat what I have to do to restart the software. It didn't work so I tried to re-install it. I searched a way to uninstall
WRTT configuration issue
Dear Team, I have an issue on WRTT configuration, I have configure the WRTT to collect the date over the Cisco Routers and after two three day the data is not collected on the OPmanager dashboard.. and suggested solution? Thanks in advance
Xen Server
i've saw that there is a opmanager beta version whit Xen Server monitor, when it will be in production?
Opmanager & Microsoft Exchange 2013
Hi all! Exchange 2013 was released many months ago ... but OpManager does not know anything about the Microsoft Exchange 2013 Why?? When will be added support of Microsoft Exchange 2013 ??
Multiple vulnerabilities in FailOverServlet in ManageEngine OpManager
Please advise when the posted vulnerabilities are expected to be resolved. https://raw.githubusercontent.com/pedrib/PoC/master/ManageEngine/me_failservlet.txt
StartOpManagerClient
Hello, I am facing trouble while trying to start opmanager client through web client i am getting error: this page can not be displayed. i tried StartOpManagerClient.bat and it showed me error check whether the server is running then i tried StartOpManagerServer.bat and it showed me that license is invalid although it is valid and it was working just 2 days ago then i tried another port (WMI - 135) while using StartOpManagerClient referring to the below link https://support.zoho.com/portal/manageengine/helpcenter/articles/port-used-by-opmanager
Thresholds in device templates do not retain values
I am on 11400 and have created a new device template, copy of Windows 2003, and removed all monitors to start anew. After adding monitors, I can set the threshold amounts the 1st time but if I try to edit them later, after applying to devices, the behavior is strange. If I have 7 monitors and I edit them all and save, all 7 assume the last settings I changed! This is useing the 'Edit Thresholds' option in the template dialog. To correct this I have to remove all monitors and add them back, once at
Vecenter cant be added
Hi I added Vcenter in OpManager but Virtualization and home tab are empty and can see the vm host and Microsft server only in Network Regards Ahmed
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