Feature Request
We need to able to use fields from device notes created additional fields in work flows. Example. We have small retail/branch sites that use CradlePoint Routers. These routers VPN back to our data center. We monitor the router via the Private Inside IP address. Once in a while we get a IPSec Tunnel that locks up and we have to manually reset it. We have created a field called "Static IP" which is the public IP of the remote Router. So here is how we would like to do the workflow but it is not possible
False alarms for SQL 2008 - services reported as down
Hi, On some of our Windows 2012 R2 servers running SQL 2008 R2, we get false alarms saying that some SQL services have stopped, when they are still running. Example: Source servername Severity Service Went Down Last Updated 2015/10/02 03:50:09 PM BST Message Windows NT Service SQL Server Reporting Services (MSSQLSERVER) is Down This example server had no other alerts, and there are no events showing that the service went down. Running an "update status" does not refresh the alert, i.e. it still
OPManager virtual server not displayed in fluidic UI
Hi, When i add a new virtual server in opmanager i can do it without a problem but when i try to see it in the list of my virtual server is not displayed, but when i switch to "Fluidic UI" the virtual server is displayed. Do you know why is not displayed in the old UI? OPManager version: 11600
OPManager 11 timezone change
I have installed a trial version of opmanager 11 and want to change its timezone from VET to PST+5. Please share the procedure. Regards, Junaid
SQL 2014 not displaying databases on named instance AG
Using Windows 2012 R2 server with MSSQL 2014 configured in a 2 node Availability Group. The named instance shows up but does not display any databases or stats. OpManager build is 11500. SMTP and WMI credentials test successful. Is this supported? If it is, how do I get the databases to display?
Unable to add ESX host - Is there any restriction ?
Hi there, I tried to add an ESX host with no luck, it keep going to unknown device. 1- I tried with free and trial edition and got the same issue. 2- Tried with our activated license and it worked fine (so no issue from the ESX host). 3- Tried to do a repairDB got the same 4- re-instralled opmanager (this time with postgres DB) same issue 5- tried to change the vendor (when discovered as unknown) to VMware or HP, then when changing the type to ESX got "Unable to fetch Managed Object details for the
OPM Enterprise Edition and Plug-ins
Hi I have a project that will have OPM Enterprise Edition with the below Add-ons and Plugins . I need to know where to install each of them (in the Central server or in the Probs) , and if they will installed in probs , how the license will be distributed and can we get a consolidated view for all of those plug-ins in the Central server: NFA Plug-in WANRTT Add-on VOIP Monitors Add-on NCM Plug-in Rack Builder Add-on UCS Add-on Workflow Add-on IPAM/SPM Plug-in Capacity Planning Add-on Agent Based Log
Feature Request
Hi, I was wondering if it was possible to re-add the notes field in the API view for device availability? Currently it is rather inconvienent to have to leave the API view in order to enter notes explaining why something was not available for a specified time. It was a very useful feather in the orginal view and very unfortunate we lost it in the API view. Thoughts? Thank you. Rob
Android Opmanager app - no devices shown
Running Opmanager build 11100 and have android opmanager app version 1.2 Tried with SSL activated and deactivated. At the moment just trying with wifi on same network as the Opmanager server. Dashboard shows the correct number of devices and alarms. Devices shows "no data found" and doesn't list any devices. Device details does not show any utilization information. Have i missed something in the configuration or poor app? Also tried ipad app, but it never connected at all.
OpUtils Latest Version Install Ubuntu 14.04.2 64-bit
Hello, I have scoured the forums and see that his has been a continual issue with 64-bit across all the Mange Engine products. However, non of the fixes I have read about from recent years have worked for me. ia32-libs has been removed and is replaced in functionality only by 3 other packages. There appears to be a new push for Multi-Architecture installations. Here is what I am seeing.... After setting permission and execution settings on the file, I initiate the installation with sudo ./ManageEngine_OpUtils.bin
Monitoring
I have many problems for monitoring Mikrotik (pppoe interfaces) and OLT PARK (GPON INTERFACES). Anyone can Help me
Monitoring of Windows 2012 R2 Server
Dear Sir/ Madam In release notes of OpManager 11.6, it mention 'OpManager now extends its monitoring capability by supporting Windows 2012 R2 servers'. May I know whether OpManager 11500 also support monitoring of Windows 2012 R2? Thank you.
File monitoring with string alert
Hello, I am unable to monitor a file with string alert. I succesfully installed the agent on the monitored server (Windows 2012 R2). The monitoring server does access it since it can check the file existance. But, it does not initiate alert when the file contains a specific string I wrote ("error"). Version : Essential Update : 11600 Thank you for your concern. Nicolas
Changing opmanager_snapshot_dial.xml to have a working Snapshot dial
Hi, We have Opmanager...I'm trying to change the dials on the snapshot for Spectracom Frequency References. I followed the instructions....and no matter what I do I can not seem to get the "Number of Satellites" to show the number of satellites. I do start and stop the servers between changes to the xml file. I've attached hopefully enough information in the attached files for someone to tell me what I'm doing wrong. Thanks for your help Kind Regards Dion
Custom Dashbord for FileServer
Hi I have a Virtual Windows 2012 R2 file server, running on a Windows 2012r2 Hyper-v host. Both servers are added to Opmanager. We have had performance issues with this virtual fileserver, and would like to show some parameters on a big-screen. I've added some Custom WMI monitors, to monitor the Disk Queue Lengh. I Would like to create a Dashboard, showing some Graphs for the last 4 hours for: Disk Queue Lengh, Memory, CPU, Network for this particular file server and that hypervisor. I can only
Pass-through authentication question
Hi all, In the help page about pass-through authentication http://help.opmanager.com/passthrough, mention is made of creating a computer account and resetting a password for an existing computer account to use in the pass-through settings. Does this computer account have to be the machine Opmanager is installed on or can it be a random computer account and password created just for the pass-through authentication? I tried resetting the password of a live server using the VB script provided which
This account does not have sufficient privileges to install ManageEngine OpManager 11. Please login as root. [Debian 8]
Hi, I'm trying to install the 64bit version of OPManager on a Debian 8 Linux machine however I get to be running in the same error no matter what i try: root@OPMANAGER:~# sudo ./ManageEngine_OpManager_64bit.bin -console InstallShield Wizard Initialiseren van InstallShield Wizard... Java(tm) Virtual Machine wordt gezocht... . Java(tm) Virtual Machine wordt voorbereid... .................................. ................................... ................................... ...................................
Clasification of devices in opmanager
Dear support , I want to know how opmanager classifies devices, i have like 1000 devices monitored in opmanager and all automatically calsified if its router or switch, but now we are changing our network infrastrcture and we have problem of clasification of devices, we have lots of Cisco switches (cisco WS-C2960-24LC-S (PowerPC405) processor (revision D0) with 65536K bytes of memory.) but this all switches opmanager recognized as ROUTER not SWITCH its problem for us at it do not applied correct
OPMANAGER showing Duplicate vms
Hello, Not sure why that is happening but when I discover windows 2012 Hyper-v it is discovering duplicate vms. like I have only 7 virtual machines on a HOST and it shows 24. See picture attached. We are adding via Add Hyper-V Host wizard with SNMP and WMI credential. We are running Opmanager Enterprise 11400 on one central server and 4 probes. Please help us fix it as soon as possible as we are depending a lot on opmanager. Regards, Hani,
vCenter 6 in OpManager 11.6?
My company is testing OpManager (11600) and we could not add the vCenter 6.0 to OpManager, we tested with the Virtual Appliance and the vCenter on Windows, not we succeeded in any scenario. The OpManger 11.6 is compatible with VMware vCenter 6.0? I did not find this information in the product documentation. Best regards!
RAM % reported incorrectly in Opmamaner 11
Hello, I have one of the virtual machine Showing top memory usage 97 % but when I check it it is almost not using too much. Even if I shutdown the machine and check after sometime it is still 97%. Could be a corrupted data? how to fix it? See pictures: Thanks Hani,
DMVPN monitoring.
Dears I would like to ask about how to monitor DMVPN and the tunnels performance inside it with OPManager. I need to get useful statistics about the link performance. Is there any possible way? or is there any plug-in helps in that? thanks,
Unable to download report from report builder
Hi, I have installed the Opmanager 11.6 and I found a problem downloading or saving the report generated from report builder. A window in IE shows that the report could't be download. Why this happened? Best regards, K
Monitoring of Windows 2012 R2 Server on OpManager 11500
Dear Sir/ Madam May I know whether OpManager 11500 support monitoring of Windows 2012 R2 Server? Thank you.
Integration with servicedesk, credentials not accepted
Hi All, I cannot get Opmaanger to integrate with Servicedesk. We only have domain accounts for servicedesk, so I have been trying mine. For this example: My Username: UserA The Domain: mydomain.com.au The Domain as it appears in Serverdesk: MYDOMAIN The Servicedesk server: myserver, IP: 192.168.0.1 The servicedesk port: 443 the servicedesk protocol: http I have tried the below without success: Servicedesk Plus Login (with AD Auth selected): UserA, MYDOMAIN\UserA, UserA@mydomain.com.au, MYDOMAIN.com.au\UserA
Error parsing Fortinet Mibs
Hello. I'm trying to upload a Fortigate MIB, but it keeps giving the below errors. Please advise: Error parsing MIB:FORTINET-FORTIGATE-MIB.mib Exception while loading MIB:Could not parse the file D:/ManageEngine/OpManager/./mibs/FORTINET-FORTIGATE-MIB.mib. Encountered "-" at line 7170, column 5. Was expecting a ModuleName and that should be in upper case or atleast in proper case Thank you. Miguel Silva
Opmanger Live Graph Freezes
live graph in all opmanager freezes suddenly and stop showing any more data, this issue could solved by restarting opmanager server, and it happend many time, I Need Help ?? and thank you. Opmanager version 11.3
Xerox Color 570
IS anyone out there using OpManager to monitor Xerox Printers, more specifically the Xerox Color 570. I'm looking to have OpManager alert on low toner and low drum life conditions.
Invalid Purchase Message
Today we upgraded Opmanager to release 11600 from 11500. Once the patch was installed and the server restarted we get a message on the top of the application to "Get Quote|Purchase" the product. This is strange considering the product has been purchased and we have a valid AMS until 10/25/16 12:00 AM. Waiting for your suggestion/fix to resolve the issue.
MIB Parsing error
Hi, I'm getting: Error parsing MIB:LOQ-MRCPv1Server-V1.my Exception while loading MIB:Could not parse the file D:/ManageEngine/OpManager/./mibs/LOQ-MRCPv1Server-V1.my. The error occured at the line no: 871 ,column: 25. 1. The keyword 'ACCESS' or 'MAX-ACCESS'may be missing. or 2. The keyword 'SEQUENCE OF' may be missing. or 3. The syntax with invalid subType construct. I did check the file for the missing keyword but could not find it. Also not sure about the line number listed, I believe it does
WLC 5508 CISCO
HI. We are monitoring a WLC 5508 CISCO and do not understand the meaning of the parameter: Associated mobile stations SumOf Instance Value Number What does mean this Number? and how this value is related to connected AP´s? We have LWAP´s connected to this WLC. Thanking you in advance. Attn. Roger Majo
Layer2 Maps, non cisco hardware
Hello! I have downloaded a free trial topomapper plus for research capabilities to build layer2 maps. Well, the problem is that it does not work for me ;( I have router - Ubiquiti EdgeRouter Lite and switch - extreme summit 400. On all devices I have enabled snmpv2, and lldp on router, but there is no switch visible on the map. And there are two links for the router on the map. Please advice. Thank you in advance.
How to Configure URL Monitor Notifications
Hello-- We just started using the URL monitor for our public websites. I added an existing notification profile that we use for other device monitoring, but when one of our URLs was unreachable, no notification email was sent. There don't seem to be any thresholds that can be set for the URL monitor, but when the site was showing as unreachable, you would think a notification would be sent. Ideas? Thanks, Stephen
Reset to nothing in OpManager
I have taken on a new position for a company and the previous installer of OpManager is out of date and LOTS of servers are no longer there and firewalls have been changed etc... OpManager hasn't been updated in almost 2 years. QUESTION: Instead of going through each server, port, firewall, etc.. and changing stuff - Is there a way to delete EVERYTHING and start from fresh!? Thank you for your help! -B
Business View Maps in API Client
Anyone else find that the Business View Maps in the API client are horrible? None of my lines representing a connection line up to the devices. OpManager also automatically turns curved lines into s-curve lines, and does not allow you to manipulate them. Am I stuck having to flip between the Old UI and the API Client when I want to view any business views?
Not able to get Serial Number for Cisco 2960X Switches
Hi, I had loaded CISCO-ENVMON-MIB , but still I am not able to see the Serial Number only for the Cisco 2960X Switches. Thanks, Ramesh
problem opManager interface counters
hi, we have have problems monitoring the interfaces with opmanager in 5 Cisco ASA's 2 x ASA 5510 IOS 8.4.6 3 x ASA 5580 IOS 8.4.4-1 we can monitor the CPU, Memory, Sessions Count with right SNMP v3 credentials, but in the inferfaces tab, we only see the interfaces but any information related to them (buffer errors, traffic statitiscs, etc...) I think all configuration of snmp is ok, and if I go to the MiB Browser I can obtain the values with the IF-MIB, anyone has any idea of what can we
URL Monitors in a Business View
Howdy I'd find it really handy to have the ability to add a URL Monitor in to a Business View. In our case we have BV's per customer and rather than showing them the status of the shared customer web server, I'd like to only show them the status and stats of their own URL. Could you please consider this in a future release? Cheers Nigel
Wont install on Oracle7/CentOS - PGSQL issue?
We currently have v11300 Essential edition running without issue on Suse Enterprise 11 SP3. I need to have this installed on Oracle 7 as we are migrating away from Suse. The latest version downloadble installs and runs fine, except it no longer supports ESXi, only vCenter which we do not use.We have OpManager to monitor 3 ESXi servers, so upgrading to the new version is a non-issue right now So far I have not been able get OpManager install successfully on either Oracle 7 or CentOS 7. So far the
OpManager 11 SQL Config issue
Hi, I'm trying to install and setup the MS SQL part, but its not allowing me.... can you please assist ? Do I need to setup ODBC connection ? create the DB before hand ? Open ports ?? SQL and OpManager are on the same box.
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