[Enquiry] Send notifaction e-mail when the device is down more than 5mins
Ref to the below image, Its a switch and I would like to send a e-mail notification when the switch is down. -But unfortunately, Its down more than 10mins and doesn't get an email. -After the switch resumed as normal. I got an email notification (link up). -Is there any wrong ? -Also, May I have all of your suggest If I want to monitoring the especially device port like Gi0/0 linkup&linkdown. Is it possible? Many thanks.
Database Growth Rate
Hello, Opmanager has a monitor for Log growth and I was just wondering if there's one for monitoring the database growth on an MS SQL server using Opmanager. i.e. the size of databases over a period of time. Any responses appreciated. Sky!
how to clean up sollicited events
I've posted before a request to be able to process unsollicited snmp traps, however, it would be nice too to have a cleanup option. Is this feature already requested ?
Migrate from windows to linux
We need migrate from win to linux. In addition to windows a version of OPManager is 9 and available version for Linux is version 11. Prompt how best to migrate?
Monitor HP Brocade Switch SN3000B shows no Traffic on the Interfaces
Hi We just added a new HP Brocade SAN Switch SN3000B to Opmanager. Under Interfaces, I was expecting that the RX / TX Traffic is shown and that I have some more details on each interface. It can read the Interface Speed (4,8,16GB) but not the traffic. Any Idea how to fix that? Is there a template I can use to chech the temp and powersupply status? thx Joerg
Network monitoring Cisco 3850 - Unreachable Host critical event
I keep getting this event every four hours like clockwork. I cannot figure out what I have to do to resolve it. Critical 1/21/16 2:32 PM Unreachable host - hostname.domainname.org
Event log rules not applying
Hello, I created a new rule in the Event log Rules Then only info I filled was: Name: Schannel ID: 36888 Source: Schannel Severity: Or, ignore the event. I don't know why but it doesn't seem to work. That particular event falls under the Any System Failure rule where the Event type is Critical + Error and severity is Critical. What am I doing wrong ? Thanks. Marco C.
User interface problems
Hi everyone, I'd like to report some user interface problems I've found with both Firefox and Microsoft Edge. I'm running Windows 10. Here's what I've found so far: I can't edit monitors under the "old interface" if the machine in question is a virtual machine. Even under the "old interface", virtual machines still have the "API" look to them. Clicking the edit button does nothing. It works fine under the API interface. I can't delete some monitors from virtual machines under the old interface. For
monitoring service ports from another servers perspective.
hello there. I am wondering if it is possible to monitor whether or not a TCP/UDP port is open on a particular server, from another server's perspective. for example, you consider that opmanager has been installed on Server_A. server B has a service running on 123 TCP port. (MSMQ) according to firewall hardening, opmanager cannot has acess to this port. the only server that has is Server_C. so Server_A (opmanager) should be notices if Server_C find that specifit tcp port as NOT OPEN, in server_B.
Can't read performance monitoring ESX 5.1
Hi all, I have a problem to monitoring performance ESXi server, Opmanager Build 11600. Credential device (SSH) & SNMP Credential is successful connect. But when i check performance monitor, i found error. Sory if any topic is smillar with another topic. Thx for respont
IPAM: Assigning owner to address range
Hello, using latest version of opUtils 80011, I'd like to know if there is an easy way to assign an owner to a range of IP addresses in IPAM. Anybody got an idea? TIA GWeiss
Thresholds
So the file size monitoring is not required for our SQL servers so I have been removing each File Size monitoring from each of the SQL Servers one by one. Two part question: I removed it from a server but its still reporting NEW alarms saying that there are files bigger than the threshold that was previously in place. How long should it normally take to stop seeing new alarms (I cleared the old ones after I deleted the rule) Can I set Templates? For instance I have a bunch of Dev servers that we
LDAP support what is taking so long?
I have read that AD support for OpManager users was added. I can't see the option to add AD integration in OpManager Admin screen. Also when will LDAP be supported? I really thing that LDAP support should have been added first as AD is just a modified version of LDAP.
Responsive web interface
Hello, It's plan to add a responsive web interface on Opmanager ? Thanks
Moniter Memory Solaris 9 Sun Server
I want Prstat (Memory) on OPManager but i don't want vmstat (Memory). Please Advise step by step configuration Prstat on OPManager . prstat (I want show on report Memory Utilization) vmstat
AMS Fee
Dear Sirs, I dont understanding AMS Fee. If my company's services could support customer about setup and maintain OPManager essentail, could i not pay AMS Fee? OK?
Rediscover interface does not work
Hello Dear, Interface descriptions were changed on the switch. I tried to rediscover interfaces. OpManager found changes, I applied 'add' button, but there were no changes. All descriptions are the same. Can you please help me to resolve these issues ? My version the opmanager is 10 and Build Number is 11100! Look; After applying; Look the port 6 not change! Could you help me? tks
UCS monitoring on opmanager trial
Hi there, I'm using opmanager in trial mode (last version) and wish to test UCS monitoring. I'm adding the credential and adding ucs like documentaion says (Admin -> Infra.View -> UCS -> Add UCS) but i'm getting Device add failed. SNMPwalk gives me an answer when made on the linux of the opmanager installation. Any thoughts on the problem? Thanks. Pedro.
Add same reason on availability report for multiple devices that went down at the same time
Hello, What is the most efficient way to add a common reason to the outage history on multiple devices that went down at the same time ? It's that same reason that appears on the DownTime report. Thanks for your help. Marco C.
Custom OpManager Home Dashboard Views for different technicians?
Hello, I wanted to make some adjustments to our OpManager home / dashboard screen that shows the various 'Overviews' and widgets when a technician signs into the service. I noticed that when I made a change to the dashboard, that change immediately applies to all other technicians. I was wondering if it was possible for technicians to create private or public custom views that would not effect the dashboard or home view for all other technicians who use the service? For example, there may be a
Problem loading files in MIB Browser
Hi all, I´m not able to load a file in Manage Engine Mib Browser. The error is: Could not parse the file xxx.txt The error occured at the line no: 2241, column: 31. Expecting the right brace. I´ve checked the line but everything is ok. On the other hand, if I change the file extension to .mib and try to load it the error is diferent ... Could not parse the file xxx.mib Encountered "\u00f" at line 1, column 1. Was expecting a Module Name and that should be in upper casde or at least in proper case.
Availability Statistics by this year and last year
Hi, How do i can see the Availability Statistics by this year and last year? this in a business view. Regards.
Running OpManager - Migration from PostgresSQL to MSSQL possible?
Dear support, I have an existing OpManager with a PostgresSQL database running on my system. I would like to use MSSQL with my OpManager. I already have installed MSSQL Server Express 2012 on my system. Is it possible to migrate from PostgresSQL to MSSQL database, when the OpManager was already installed? If yes, how can i do it? As far as i know, i can only choose the database during the installation setup of the OpManager. Thank you in advance and best regards, Niklas
Opmanager convert to MSSQL Fails.
http://help.opmanager.com/migrating_database contains instructions to move Opmanager to SQL Server. I run the DB Configuration tool, select SQL Server, put in the server name and credentials and click Ok. Nothing happens. there, but it does create an OpManagerDB on the SQL Server. Clicking OK again says that the database is still there, continue, yes or no. Choosing yes or no does nothing. I close and reopen the window and the database is back to PostGresSQL. Attempting to run RestoreDB.Bat does
execute script failed
today, one of my server () that execute script workflow show error "Script execution failed" as picture in attached file. I tried to execute many times it still error. How can I check? What's happened?
Send SMS scenario
Hi Guys, I face a case that I have to send SMS alarms through a remote server by a script located on opmanager's server, my scenario is: I configure the opmanager to run the script "batch file" by "Run program window" as the following snapshots showing: the question is I want a log from OpManager for this scenario, whwere can I find it?? thanks in advance.
APC Netbotz 300 Device Template
Hi All, Device template for: APC Netbotz 300. This is a redo of a template that was shared before I believe. The SNMP tables weren't indexed and caused the naming of the sensors not being displayed correctly. Attached the device template and required MIBs Enjoy.
Not all UPS snapshot dials reflected in original opmanager_snapshot_dials.xml
Hi, I need to have all dials for my newly added UPS template. as you see there is a dial named UPS Status which is not reflected in the XML file: <CATEGORY name="UPS"> <DIAL dialType="meter" displayName="UPS Load" name="UPSLoad" shortKey="upsLoad"> <PARAM pollKey="PWUPSLoad" type="Powerware"/> <PARAM pollKey="MGEUPSLoad" type="MGE"/> <PARAM pollKey="UPSV4LoadPhase1" type="UPSV4"/> <PARAM pollKey="NETVISIONLoad1" type="NET VISION"/> <PARAM pollKey="MASTERYSLoadPhase1" type="LAN MASTERYS"/> <PARAM
Liebert UPS Monitoring
Hi Everyone, I've done some searching in the threads but all the post I've found are several years old with no real answers. I'm trying to monitor 2 GXT2 Liebert UPS's from Emerson. When I provide the SNMP credentials, Op Manager detects them properly, but no graphs are showing up. I suspect the OIDS are incorrect, but I've tried some mibs and still no luck. We're using the latest version of Op Manager. Has anyone had any luck setting up these? I've attached a picture as well. Thanks!
How to config SNMP on Linux device to connect OpManager
Hi, I've build a Opmanager server on Windows 2012 and create SNMP credential. I've also installed net-snmp & net-snmp-devel service on my Linux server. But I met the problem when add Linux device into this Opmanager. Have any body know how to config the snmp on my Linux agent with the SNMP credential which I creared on Opmanager? Thanks
Constantly torn communication with the modem.
I have a device NPort 5210, it operates remotely Virtual COM-port computer opmanager. In the previous version opmanager it worked steadily in the new 11.6 connection constantly lost only restores service after restarting opmanager. Where can I read the logs and how to determine the cause. What can you advise me.
How can i associate a new template with a MIB?
Hello Support, I've a problem adding a new device, specifically a Cisco Wireless Controller and a Fortigate, the problem is that the default templates that OpManager has doesn´t work with the devices, so i download the MIB and upload them to OpManager, but now i don't know how to associate the new Template with the new MIBs, Do i need to create all the monitors manually or there is a way to use the MIB template and chose the monitors? Thank you in advance!
SSL Configuration - Multiple alias's or certificates
Hello, I have configured SSL using a third party certificate in our ManageEngine Opmanager. This is working fine, we have the url configured as https://dc2opmanager.fbinsmi.com. We have issued this certificate using our internal CA server and everything is working as expected. What we would like to do is also add a subject alternative name or "alias's" to this certificate. Using the java keytool how do you specify a subject alternative name or multiple alias's per certificate? If you cant, I noticed
OpManager performance issue
Hello, Over the past few days, the OpManager server is having some performance issues (the java process works around 65%) and the web gui takes a lot of time to respond. The logs show the following exceptions: - java.lang.OutOfMemoryError: Java heap space - org.postgresql.util.PSQLException: An I/O error occured while sending to the backend. - java.lang.NullPointerException This issue occurs after We created two dashboards to monitor firewall and APC device. This dashboards are used from two different
OpManager wrong performances monitors
Hi, On one of our servers in Inventory Details we can see three datastore like this : But Performances Monitors on one part as a weird Name : And on the other part each monitor displays the same datastore when i tested it. I got the same result of C: (17 Free Gb) for each performance monitor.... Best regards, Samuel
How do i shutdown OpManager from command line
I get the following error: [root@opmgmrs24dcd bin]# ./ShutDownOpManager.sh Exception in thread "main" java.awt.HeadlessException: No X11 DISPLAY variable was set, but this program performed an operation which requires it. at java.awt.GraphicsEnvironment.checkHeadless(Unknown Source) at java.awt.Window.<init>(Unknown Source) at java.awt.Frame.<init>(Unknown Source) at java.awt.Frame.<init>(Unknown Source) at javax.swing.JFrame.<init>(Unknown Source) at
How to stop a running Workflow?
I have a workflow with a wait of 48 hours, so my reboot workflow can email users a warning prior to the reboot. But now I need to cancel that workflow. Is there a way to do this before it reboots the server? Thanks
OPmanager 11 Linux installation and WMI
I've been reading a lot about old versions of opmanager (linux installation) not supporting wmi queries to windows servers. It still can't do that? Any "workaroud"? The "SNMP WMI Provider" in Windows does not help on that? Thank you very much. Pedro.
How to monitor server using an account other than administrator
Hi I am trying to add server for monitoring in opmanager but when i click "test credentials" button I get an error "authentication failed" whereas if i use the administrator credentials the same shows "passes".following this link https://apm.manageengine.com/- Access-denied-while-adding- through-WMImode.html I have given all the specified permissions to the user account but still iam facing the same error. how do i fix the issue. any suggestion or steps will be appreciated. Thank you.
Select which MSSQL Services to Monitor?
I recently added a device to monitored which had SQL installed, but it only has the express version which doesn't come with the Agent. Is there a way to remove the "SQL Server Agent" monitor? When I click "Windows Service Monitors" "MSSQL Services" show up, but I can't edit them.
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