Trouble status on switch ports that are up and with traffic
Hi there, I have some switchs with ports in the state orange / Trouble (but not in alarms!) but are with traffic and up. On Interfaces: - Admin Status is Up - Oper Status is Down On "Configure Interfaces": - Manage is Checked - Status Poll is Not Checked (we don't want to know when some ports are up or down, they are desktop computers ports). Why is the state Trouble in those ports? (screenshot attached). ´ Thanks. Pedro.
SNMP Issues
Hi All, I've recently setup/configured opmanager and am trying to retrieve Installed Software,Active processes, Device notes and anything else that relies on SNMP Trap. So I started the SNMP Trap service and also allowed it in the firewall on the local server. But am still unable to retrieve the information. The next steps I guess would be to trouble shoot SNMP and if it is sending/receiving useing a 3rd party tool. Does anyone have anything in mind? Or has anyone ran in to these issues? Cheers,
How to add syslog monitors to linux machines?
I know how to make syslog rules, if nedded, but when try to add a syslog monitor to a Linux machine i don't have those monitors available. Printscreen of the Monitor tab of a Linux client attached. Opmanager 12.
Re-Catagorize Servers to Virtual Device
When trying to change a device Catagory from Server to VirtualDevice getting a pop-up message saying it can't be changed to Virtual Device if not discovered as VirtualDevice. So we have to delete and re-add VMWare and HyperV servers as virtual devices? Is there no other way to do this? I have 33 Host servers. This would require I reset everything up for each one (Services monitored, Notification Profiles, etc...) Any insight or help would be great! :) Thanks, RobS
Unmanaged device
Hi, I have a queston about unmanaged devices. If I add one device and set it as unmanaged it takes my license node?? I want to use connection lines on Bussiness View but my monitored devices connect with operator PE devices which I can't monitor but I need them only to draw connections, Thanks in advanced. Regards Santa
HyperV VM "The value specified for parameter[entityID] is wrong."
Hi there, When looking at virtual machines of a hyperv server, when i choose the "play" button (green triangle) it asks me the IP address and community of the vm machine that i want to start monitorizing. The problem is that, when i choose ok it gives me the following error at the top o f the page: "The value specified for parameter[entityID] is wrong." Am I missing something? Pedro.
Last Polled at - blank
Why does the "Last Polled at" field remain blank when restarting the server? How do I force all the Pool at once? For example, all the monitors are blank, I want to perform the pool of all the monitors of the server, how to do?
Authentication Failure Trap is recevied
Hi All, May I know for this type of trap. Is it related to SNMP communication or unauthorized attempt to logon on Windows? I have check Windows Logs Security events and did not found anything suspicious. Any suggestion?
Usuario y contraseña para iniciar OPManager
Ya instale el OPManager y me creó una DB en mi servidor SQL SERVER. Ahora me presenta una pantalla solicitando usuario y contraseña. Cual debo usar?
Mibs configuration
Hello, I have some issues configuring Mibs from a getaway.....I have the mibs from the vendor and when I test it on the mib browser it seems to work fine. However I get a table and I want to monitor a specific value of the table. As you can see on the attached image if I get the values from the table the Object ID wuld be 1.3.6.1.4.1.5003.10.10.2.21 and I get the values .0.0 .0.1 .0.2 .1.0 ..etc the other option is to go down on the tree an the Object ID will add .1 at the end and .1.3 depending
Readding Default Dashboards
Now we have upgraded to V12.2 I have noticed the default Dashboards are empty. I'm not sure if this was removed because they were not used, is there any way to add back the standard Dashboards as the tabs are there, however when clicked they are blank. Kind Regards Christopher Smith Westmill Foods I.S Team
Monitoring Issue
Hi, I need some help here I watched the video you sent me about creating the template everything went smoothly but current I facing a problem here is that those monitor items is not working that I selected from below. My Firewall I using is Fortigate300C which I don't think you have it so I created it myself. I have two images below one is the template for my device second will be I trying to test out the monitor part. I can't retrieve the data out to display for my device and I did test for the
VPN and OpManager
Hi, My team and I are evaluating the OpManager. The issue that I am having with the OpManager is our VPN appliance. We are using PulseSecure/Juniper MAG VPN appliance. The OpManager discovered the MAG via snmp v2c (to make things simple for now), but it is not providing any data. We are also using Zabbix, and Zabbix is giving us way more information compare to OpManager with no data at all. Does anyone have this issue with VPN and OpManager? Thanks
Dashboards and CCTV views in v12.2
Hello We have couple of issues/quirks with v12.2. The first is the real time graphs for bandwidth monitoring on the dashboard. Is there any way to change the percentage on the graph to something more useful like the bandwidth in Mb per sec? The second is we use a dashboard showing all of our sites current status (which shortcuts to a business view for each site) is there anyway to increase the size in the dashboard widget and CCTV views? as the current size is far too small to see on a 50" wallboard
MIB browser
Hi Guys, i am new to this tool over here. I added my Fortigate300C to monitor and I wanted to add in my own MIB files to it I used the MIB browser then I read from their website which they indicated that there is a set button or something to set into my device. P.S: is there any guide/tips for this and monitoring other SNMP devices website do give me a link of it :) appreciate it. Thank You
Moving OpManager App and DB Servers to new machines
We have OpManger 10 (Build 10100) installed on a Windows Server 2008 R2 server with the database in SQL 2005 on a Windows Server 2003 R2. We are wanting to migrate these to new machines (App on Server 2012 R2 and SQL on Server 2008 R2 with SQL 2012). Note: We dont want to bring down the current environment until the new one is up and running properly. The following has been done: 1. I have successfully performed and backup and restore of the OpManager database from the old SQL server onto the new
Move OpManager 10 App and SQL Database to new servers
We have OpManger 10 (Build 10100) installed on a Windows Server 2008 R2 server with the database in SQL 2005 on a Windows Server 2003 R2. We need to copy the setup to a new machines (both the application and database). We don't want to turn of the old setup until the new one is fully operational. I think I am nearly there but I don’t this it is working completely well. So far I have: 1. 1. Created a copy of the OpManager database and moved it onto a new SQL server 2. 2. Installed the
OpManager 11
Hello, Good afternoon! I am is configuring Active Directory in OpManager. Wonder what permission the user need to possess? And which ports are used in the communication? Thanks!
Change of the computer name on which the application is running
Hello, I have a situation where we are changing the naming convention for our organization. This is based on the ISO standards. Our Environment is monitored using OPManager v.12.2. Can i change the name of the server on which the DB(SQL DB) and the Application OPManager is running. Please recommend to proceed further. Thanks, M A
OpManager losing connection with SQL Server database
We're now running OpManager V9010 with MS-SQL server as a default database. Sometimes OpManager stops to show collected information about all devices. the wrapper.log shows that the application loses the connection with the database and after a few seconds it tries to reconnect. sometimes this procedure is taking too much time to get the things back to the normal. I'd like to know why this problem happens and if there is a way to fix it ! The only way to normalize is restarting the OpManager
Variables (There seem to be a lot of them)
Apparently there are a lot of places where variables are used. But there is no place where all the default variables available are listed and defined as to their expected values. Can someone provide a link to where these are listed and defined? This seems to be a big hole in the documentation. Daren
Workflow that gives an alert
Hi, I have a small issue but just kind find the solution. I need alert / alarm in Opmanager when this happend. > is process1.exe available > Yes > No error > is process1.exe available > No > is process2.exe available > No > No error > is process1.exe available > No > is process2.exe available > Yes > Give me alert in Console. I only can email / give popup / SMS but i cant find the Give me alert / alarm, The add alam note does this: Task input does not have an alarm entity associated with it How can
Long Login times
Hi, We had installed AppManager to test it out and are trying to remove it in OpManager but now after removing it are experiencing long login times and strange messages in the log file. The error we are seeing in the logs continuously is: ServerOut: AppManagerProcess isInitialized: true And when trying to login, the following screen appears for about 5 mins then you are at the login screen:
Wasted space around Business Views
Is there any way to get the Business View to use all available space in its widget? The view appears small making it a bit useless, however there is lots of space around it which can be used. This view was created in v11 and used all available space on that version. Kind Regards Christopher Smith Westmill Foods I.S Team
I have been issues with this alarm Hardware Sensor Name : DC-QXS2. Category : temperature. Current State : shutdown(4) - The sensor is in non-recoverable state
I have been issues with this alarm on Cisco 4506-E, please helpme with any suggestion for solve this isue.
OPManager stops working at Once
Dear Support team I am facing issue with my OPManager . As i was monitoring almost 250 devices VIA OPManager (Servers , Routers, Switches , Time attendance devices, Firewalls, Proxy devices ETC) but OPManagers stops reading all devices at once. Even i am using licensed version of OPManager. Only AMS (Support contract is expired) . Since the AMS contract expired i am facing issue. As per logic if i have valid license it should work properly either the support contract is expired. Please need
Please help me fix standby server OPmanager 11.4
hi all i deploy failover cluster for opmanager on windows server 2008r2 with MSSQL. i have installed primary server , then i install standby server . I can telnet from standby server to primary server . But i receive notification " primary server is not running in the given host/port . kindly check the primary detail ". please help me fix error.
sensors
hi How do I can change the measured parameter format of the sensor to one certain format ??? my sensor read the temputure 2500 . how I can change it to 25 in a monitor ?
Monitoring MS SQL CLusters
Hi there, What is the best way to add ms sql clusters to opmanager so it can monitor machines and instances. I have instances on both nodes of the cluster. Pedro.
Partitions details query
Good day I've noticed when certain servers alert on partition details, some alerts show the affected drive while others don't. This means our helpdesk guys need to click on the alert, then click on the server, go into monitors and check which threshold is violated. Do you guys know why this is the case? I have attached a screenshot showing an example - both are WMI monitors. Let me know, Mat
SNMPv3 Traps
Hi, I am implementing SNMPv3 Traps for all the Alerts in my application. Currently it supports only SNMPv2 traps. Can you please provide me some of the example so that I can create a SNMPv3 trap for the Alerts in my application. thanks, Ritesh
How i create user name & Password for this
Hi Team, Please help me... How i create user name & Password for this .. Please guide me
New monitor? "CPU Used for CPU3 is 356 CPU Used (Millisecond) ..."
Hi there, I keep getting this kind of alarms: Example: "CPU Used for CPU3 is 356 CPU Used (Millisecond), threshold value for this monitor is 95 CPU Used (Millisecond)" What is this monitor? Is this getting ms values and comparing to percentage? Pedro.
Cannot Add ESXi Hosts
Hi, I have a problem adding ESXi hosts in our OpManager environment. This has worked fine previously but we have recently upgraded to OpManager 11 Build 11600 and i suspect that may be related. When I try and add a new ESXi host i now get the below error: Failed to connect the VMware Server WebService(Only vCenter Monitoring supported) Is it no longer possible to add ESXi hosts directly? If not, what's the correct procedure for monitoring these devices now? Thanks, Lee
Opmanager integration with Service Desk Plus
Hi, I'm having trouble trying to integrate Opmanager with Service Desk Plus. This is how I have them set up: Both, Opmanager and Service Desk Plus in the same server. Error in the details of sincronization And if I try to save, it says that it doesn't find the Service Desk Server or that the user name is incorrect. Anybody has this problem? Regards, Jorge
Change report
Is it possible to change the display format of the graphs in reports in version 12.2v?
Domain Controllers and Exchange machines in 12.2
Hi there, Before i had some really nice dashboards on DCs and Exchange machines (number of ldap connections, users, etc). Now, in the new version, there's nothing on the same machines. How can i see that information? Pedro.
Need device templates for Palo Alto -500 and Brocade ICX and VDX
Need device templates for Palo Alto -500 and Brocade ICX and VDX
Best way to monitor Virtual Machine connection to Virtual Disk.
I have a Hyper V virtual machine that connects to several virtual disks on an ISCSI Target. What is the best way to monitor that the virtual disks are connected? I have utilization monitors setup for all of the drives.
Monitor HP blade C7000
Hi I have Install Opmanager 12 and want monitor HP Blade C7000 but couldn't find any template about this. then review all post for this problem from 2 years ago still now but couldn't find any answer. anybody idea about this? any news about the template of Blade? Regard Hamze
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