Export/Import Devices from One Version to Another
Hello-- We changed our OpManager environment to add more probes, etc. and now we have almost 1,500 devices that we need to input into the new instance of OpManager. The old instance is build # 10100 and the new instance is build # 11200. Is there any way we can export the devices from the old instance of OpManager into the new instance? Thanks, Stephen
how to find all devices missing a notification profile?
Hi, im looking for a way to find all devices that have not been assigned a notification profile. any help will be much appreciated thanks Russ
opmanager sending alarm escalation alert even after the alarm is being acknowledged
The opmanager sending alarm escalation alert even after the alarm is being acknowledged. How can I solve this issue.
how to find all devices with suppressed alarms?
Hi All, is there a way to find a list of all devices that currently have alarms suppressed thanks Russ
Exception while loading MIB
Hi: When I try to upload a MIB file I'm getting the next message: Error parsing MIB:FORTI-DDOS-MIB.mib Exception while loading MIB:Could not parse the file C:/MANAGE~1/OPMANA~1/./mibs/FORTI-DDOS-MIB.mib. The error occured at the line no: 97 ,column: 17. The identifier should not start or end with number or special character. I've attached the file. Can anyone help me?? Thanks.
OpManager Snapshot Edit
Hi, I have two questions. First one: I have a server (linux) on my system. SNMP Credential is OK for the device. On the snapshot page for the device, I cannot read any data for CPU and Disk Utilization. I have Availability, Memory Utilization, Response Time and Today's Packet Loss datas. What is the problem for CPU and Disk Utilization? When I edit CPU Utilization from the Performance Monitors and check the Test Monitor I see that in the box The Monitor responded to the test request, but for Disk
Importing devices - CSV - ESXI
Greetings, I'm currently importing all the network devices to be monitored with a CSV file. As I've read in the manual, you should add the device type at the end of a line. Example: 172.16.1.1, TraLaLa, Router Is there any specific device type I should to import ESXI hosts? Thanks in advance, Niko
Widget "Real Time Traffic" work only 10-20 min
Hi all! I use OpManager 11200 in 2 different company. All OpManagers have one issue: Widget "Real Time Traffic" work only 10-20 min and no more update:( look at screen Help me plz! http://odarchuk.com
OpManager on Linux
Hi, I try to undertand how OpManager is work on Linux. I've Ubuntu and I download and buid OpManager on your website. After all process, it's not works on internet such as localhost:<port.number> What I have to do now? Thank you
OpManager alert for a server that is turned off
I have just received an alert for a Virtual Server that is currently turned off. Does anyone have any idea how this can happen? Title Critical - Server_2012 SERVER17 Standby For FILESERVER Message Message: Network Received Speed is 155008 Network Received Speed (KBps), threshold value for this monitor is 125000 Network Received Speed (KBps) Device: Server_2012 SERVER17 Standby For FILESERVER Category: VirtualDevice Error Condition: Critical Generated at: 22 Mar 2014 12:00:42 PM GMT Alarm Details
Images API
Hi In the version of the API I can not view the images of Dashboards. What can it be? Regards,
Configure threshold levels on reports
Hi, I searched first and could only find a 6 year old post asking if it was possible to change the threshold colors of reports. What I would like to know instead, is there any way of defining the threshold levels of the reports? So that instead of having Yellow and Red at the standard levels, I would like for Yellow to be at 95% and Red at above 99% when generating pdf-reports. If it isn't possible from the web-interface, is it possible to change the levels within a file on the server? Thanks in
SQL query
I need to run a few sql queries to produce an audit report. I need to list all the current monitor for all devices; all the monitors available (I know, a lot), maybe per manufacturer; all the alerts per current devices. I can pull out all the devices via normal reporting and have tried to get the list of monitors and alerts the same way, but the reports weren't set up for that. What table or tables am I looking for?
Wiping out existing Database
Does anyone know the procedure for wiping out the existing database and starting fresh? Thanks, Vicki
E-mail Alerting
Hi, I have some problems about e-mail alerting. I did all setting for Proxy Server Setting, Mail Server Setting, Alarm Escalation, Notification Profile, etc... I made every thing step by step. Test Mail is working but Real Time is not working. When I have the problem which is defined in the Alarm Escalation Rules, OpManager not works and not send me e-mail. What I miss? What's the problem? Thank you
3G Router
Dear OpManager community, i need to ask you the way to monitor 3G Routers with SIM cards with OPManager. 3G Router is connectoed to 3G netowrk with a dhcp ip providing internet. Can i monitor 3G card number with SNMP ? Thanks Admir
Hardware Monitor
I am using version 11200. We have an alert from 'hardware monitor' on a specific device (known issue). Is it possible to disable 'hardware monitor' on this device only? I need all other monitor functions on that device, so unmanaging it is not possible. I also need 'hardware monitor' on all other devices.
Alarm
Hi how I configure a host to alarm when the device stop collecting data for CPU, memory, disk.? Is there any way to generate alarm for this type of problem? Regards,
Opmanager and WMI login
Hello Opmanager is running on windows 2003 server in domain. I want to monitor windows 2003 server what is not in domain. Must I use computer name in credentials like servertomonitor\user to use local computer account? bstrgrds, Rain
SQL Server Monitoring - Wrong DB log size
We are running latest version of Opmnager We are monitoring our SQL 2008 server using the monitor : Log Files Used Size Unfortunatly the sizes showed in the Opmanager are wrong. using the query on sql server I`m getting: SELECT DB_NAME(database_id) AS DatabaseName, Name AS Logical_Name, Physical_Name, (size*8)/1024 SizeMB FROM sys.master_files WHERE DB_NAME(database_id) = 'CRV' crv = 5043MB crv_log = 379 In Opmanager the size of the Log Files Used Size is 7399KB What can be wrong, did I missed
adding widgets to dashboards
I would like to add the 'Top VMs by Disk I/O Usage' widget to a custom dashboard. Because this widget is embedded within the VM Dashboard it is unavailable to select when adding widgets. Is it possible to link directly to this (or any other similar) widget? (We are running the latest build 11200) Thanks JB
Disable adding ISATAP adapter
In OpManager, is there a way to disable auto-discovering and monitoring of the Microsoft ISATAP adapter? OM auto-discovers it and sets a threshold. It would be nice just to disable its discovery.
Rack 3D view
Hi, Should the Rack 3D view work in the trial version? As I created a map of Racks but can't display it on the dashboard. what am I missing? Is this feature included in the default purchase of the software? Or do I need an add-on for that?
Scheduled Reports and Time Change
Here in the U.S. Central Time Zone the time advanced one hour because of Daylight Savings. And now my 7a.m. reports are showing scheduled for 8a.m. In the Scheduled Reports screen under the "Schedule Description" column it still shows 7a.m. for all of my reports. But if I edit each schedule it shows 8a.m. as the start time. I am not sure if this is an issue with the database not recognizing the time change. I have rebooted the server and still no change. OpManager 11100 on CentOS Linux 6.5 x86_64
MS SQL server sizing and information
I'm trying to get iniformation to my SQL DBA about what to expect when running OpManager with a back end DB on his SQL cluster. He had a few questions that I'm having trouble finding answers to... 1. How much storage is expected to be used by the back end database on a per monitored device basis? 2. Does the central server and probe(s) know how to communicate to a mirrored cluster? Does is it aware of how to talk to the cluster especially when the cluster is in a failed over state? Is that dependent
Buffalo Tech Mib Error: Couldn't resolve these MibNodes : { buffalo }
Having trouble loading this MIB. It is attached. Thanks, Kris
Hyper-V Guest is not discovered correctly in 11200
We have a Windows hypervisor host running 2008r2 on which we have configured a guest server running 2003. When Opmanger (11200) discovers that server it does not discover it as a vitual device but as a server. I've tried: Rediscovering Deleting the device and rediscovering Deleting the device and adding it as HyperV host and none of those options work. It also seems that we're having some problem displaying views in a timely fashion. For example, an all device view (for 81 devices) takes 5+ minutes to
SQL Reporting
Is there a way to create SQL reports to pull data from the hourly or daily tables? The problem I have is with the date being appended to the table name, it makes it impossible to setup a scheduled report to run in SRSS since the query would change each day to reflect the new table name.
Report graphs too small, can't resize to see details
I'm trying to get a report for number of active users per hour on Exchange for last week over a 5 day period. But the graph is far too small, and I don't see a way to expand it to see hourly (or even daily) data. And when I export it to PDF, it looks exactly the same. The polling of that monitor is 15 minutes, so how can I make this report larger and more detailed? (Attached screenshot of report)
Email issue alret
HI Support, I am having problem with email alerting.There is no problem with mail server setting, i received a test mail. But cannot configure the email notification. Here is the screen shot. The error message is "java.net.SocketTimeoutException". Many thanks,
OpManager Database size
I'm trying to prep my Systems group for the installation of OpManager Enterprise, and I need to know how much space that the tool expects to utilize on an external MS SQL server. Is there a sizing guide and or database prep guide so I can have that ready when I go to deploy the system?
Disable Specific Service Monitors
Hello, We have a couple of servers with SQl Express installed and in the SQL Template it looks for the SQL Agent and since teh Agent does not work in SQL Express we keep getting alerts. How do we disable this and other specifc windows service monitors that come in templates? TIA, Jim
Ping reponse time
Hi, I would like to increase the ping response time threshold. we have some remote sites where ping response times are quite high and opmanger reports the device as being down when it is not. could someone point me in the rite direction thanks Russ
OpManager 11100 - SNMP Trap Text Truncated
Many traps are truncated in the alert viewer and within the unsolicited traps log. I am using PostgreSQL.
changing "Consecutive Times" for a (tcp) service for all devices
Hi @ all, I want to change the "Consecutive Time" of a (tcp) service which is applied to all my windows devices. I changed this setting at the service template and associated the template to all devices, where the service was associated. But this does not work. I won't delete the service at all devices and add it manually. So, how to do this?
Windows services by availability
I have a strange issue with OM. On the Server tab, it is reporting a few machines and services as being down, but they are definitely up. Even stranger, is the percentage, -100%? Any ideas?
Start Netflow plugin
We're running opmanager 10 with the netflow plugin but I can't get the netflow plugin to start. I've restart the opmanager service but the netflox page does not come up. How does one start the netflow plugin service? There is not a windows service for it
Notifications triggered outside of time windows
Hello, I've setup opman to monitor one of my exe processes (under process monitors). On this server I have two notification profiles, one "business hours (8-17)" and one for "24/7". The business hours profile is setup to send alerts for the .exe, and the 24/7 profile is setup only for certain HW faults. Still, every morning (before 8) my .exe shows as down even though it is not set to be monitored untill 08:00. Is there somewhere else I need to configure monitoring time for the process monitors I
Mimimum Rights for WMI credentials
Hi, I need to ask what is the minimum user rights needed for the credentails that is used to discover windows servers using WMI . because some customer does not want to use domain admin rights. also I need to as if the username/password information is stored encrypted in the database or in plain text My best regrads
Setting USB modem
I got error when configure SMS server setting. My system: O.S. RedHat Enterprise Linus 6.5 (santiago) x86_64 OpManager build number 11100 evaluation license lsusb output: Bus 004 Device 003: ID 12d1:1001 Huawei Technologies Co., Ltd. E169/E620/E800 HSDPA Modem device file for usb modem: /dev/ttyUSB0 error: RXTX Warning: Removing stale lock file. /var/lock/LCK..ttyUSB0 # # An unexpected error has been detected by Java Runtime Environment: # # SIGSEGV (0xb) at pc=0x00007fb813cf65da, pid=30929,
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