OpManager workflow can not log ticket to SDP MSP
I use 12.3.137 version currently and under workflow the OpManager can not log ticket to SDP MSP. My notification settings is correct because I can log ticket to SDP-MSP under notification settings. Any ideas how to solve it? Thank you. Code Chang
SSH key issue in OpManager
Hi, I use bash to get linux server cpu processor queue length. but my linux system is using SSH with key for login. I downloaded my linux private key and tested under PuTTY in windows to access my linux without problem. but when I upload into OpManager, the test is failed. The following is log information from my OpManager. [10:32:54:488]|[06-29-2018]|[SYSERR]|[INFO]|[401]: com.adventnet.cli.transport.LoginException: Login Parameter incorrecte:\ManageEngine\OpManagerProbe\bin\..\temp\sshkey_10000002106.txtsshkey_10000002106.txt
VM info, Services, and some other info are not displaying after discover a VM
Hello vCenter is added but for every VM that is newly created, information is incomplete. but when we add that vm manually as a separate machine it shows complete data. WMI monitors are working after discovery buy snmp is only working when manually added. vcenter and VM are ping by name and IP and there is no DNS issue. what is the problem?
Red-card your storage issues! Attend our free webinar.
Hi there, OpManager's storage monitoring add-on is here, and it's loaded with features including RAID monitoring, tape library management, storage area network (SAN) monitoring, and Fiber Channel (FC) switch management. On July 26th, we'll be hosting a free webinar where we'll discuss the importance of storage monitoring and how this add-on can make storage management easier for you. Date: 26th July, 2018 | When: 11.30 AM EDT | Where: Online Join us and learn about: The basics on storage solutions.
Workflow Notes
Hi, I have noticed Workflow notes don't seem to clear after a period of time. I have notes over several years old which we don't need. How can I clear these up (As database maintenance only affects the alarms and stats databases), or can I request it is an option in database maintenance. Thanks
Problem with version 123129 custom monitors
Hello After upgrading to 123129 then custom string monitors started to give me random values. They showed correct information before the upgrade. snmpwalk -v 3 -u user -l authPriv -a MD5 -A password -x DES -X password XXX.XXX.XXX.XXX .1.3.6.1.4.1.2021.10.1.3.1 UCD-SNMP-MIB::laLoad.1 = STRING: 14.40 This is load average 1minute for linux. In opmanager i have custom monitor saved as (.1.3.6.1.4.1.2021.10.1.3.1) and it now shows 0 or 16775170 or 1539 or some other random value, but before the upgrade
Here we come - Dallas & Houston! Free ITOM Seminar for your to learn and explore IT Operations management solutions.
Hello everybody, We are gearing up to meet you at for an action-packed day of new learnings and product demos at our free IT Operations Management seminar, and we'd like you to come along. We have interesting sessions on network, server, and applications management that are aimed to help you meet your business demands. You can participate in the interactive demos of our solutions and learn how to get the most out of your IT. You can connect with our product experts and peers from your city, make
How to manage you network & server performance? Learn for free with this free online training.
Hello there, It's time for the next series of free training on OpManager! New to OpManager? This is the best time to join this training and learn how to use our solution extensively. Already using OpManager? We'll be talking about the new features and enhancements in the solution that would bring in more ROI to your business. So make sure to attend this session to get the most out of OpManager. Our five-part training series covers every OpManager module in detail. Reserve your spot and
TR069
Hi Team, It would be very helpful if the application OpManager or NCM allows administration by the TR069 protocol, it is a trend that is being used for the remote management of the devices. regards Marcelo
Device Template - Performance Monitors Removed When Adding New Monitors
Hi, Seems there's an issue when adding a new Performance monitor to a Device Template that already has existing monitors. When you add a new monitor and click OK, all the previously existing monitors are removed and only the new monitor is listed. Please review the following screenshots: 1. Device Template with Monitors associated. 2. Adding a new Monitor -- Existing monitors show a Checkbox. 3. When expanding the Monitors page to 100,500 or 1000 items to display, the Checkbox next to each monitor
License Issue - v12.3.119
Hi, Having issue with new probe. When logging in, says license NCM device license exceeded by 45 devices. Says I can delete/unmanage devices but does not show any devices in the list and I am unable to get past this page. Where is the correct location for the license file in OpManager? What changed between 11.6 and 12.0+ Does the license go in .\OpManagerProbe\classes? .\OpManagerProbe\lib? In version 11.6 it looks like there were multiple locations for the AdventNetLicense.xml file. Furthermore,
Unable to add a device in Opmanager V12.3.032
Hello, when trying to add a deice, I got : "Device already exists in OpManager." but the device does not exists a using MSSQL DB is some one can help regards
WMI Monitors
Hi, I need to add the below WMI monitors to Windows 2012 R2 servers but I can only find them as SNMP monitors which won't allow me to add to the servers? Available Physical Memory Available PageFile Memory Size Available Virtual Memory Size Can anyone explain how this can be done please? Thanks, Danny
How to setting a report table to fit content?
I have trouble about setting the table to fit the content for export PDF report. How to setting the table for export PDF report. Thank you.
Blank page After login
Hi I just install Opmanager 12 on Centos 7. I manage to Start the software but i am getting a blank page after login. Also, the login page is showing strange characters. how can I fix this problem? I have attached a screenshot of the login page.
Energy Wise MIBS
Hi. We are planning to creat some monitors for a customer, using energywise mibs from cisco. For some reason once I tried to check the mib with the mib browser I experiment some issues (Mib browser software get stuck) I wonder if you can confirm if the mib file ,( attached), has the right sintaxis in order to impor it to Opmanager and create a custom Monitor?
IT Infrastructure Monitoring tool with services up time report
Hi, Looking for IT Infrastructure Monitoring tool with services up time report
What is the power consumption of Huawei GICF board?
What is the power consumption of Huawei GICF board? And what's the best price of Huawei GICF?
Getting False alert from OP Manager
We are getting false alert from OP manager, we have configured the OP Manager on windows server 2k12, 1) We have configured the URL on windows client, where getting false alert.however website is running 2) Disk space alert getting false alert from Linux system, however threshold not reaching which we have configured, please let know what is the issue. Thanks, Rajendra Patil
Network Credentials not working and account is now locked out
In Credentials Settings I created an account using one of our network accounts. Then I used the Quick Configuration Wizard to associate this account with my servers. Still in the wizard, I went to Associate Event log rules to several devices. I picked the event log rules and the devices that I wanted to monitor. Something went terribly wrong. I don't know if I had the password incorrect when I setup the Credentials or what, but the network account I was using keeps getting locked out of
OpManager - NMS BE port null is occupied. Change the port in conf/Ports.properties file and start the server
Hi, I have the version 11600 of OpManager and I have an issue. First the central is running but when I startup the probe It does not running . I tried by command and send firt about de web server port 80 is occupied and I changed it but after that this sended the next message. And I look at the file and I have this one: Thanks and regards! A
Device Template for Nexus 9K
Hi, I'm after a device template to add some Nexus 9000 series devices to our OpManager Monitoring. I see there's some 5k, 6k and 7k templates but no 9k. Any help would be appreciated. Cheers
Monitoring Memory
Hi everyone, I have OpManage 12 in my organization. I wanted to know if "Memory Usage" monitors the page file . Regards :-)
CCTV View
I have created CCTV view within OpManager and now that is all I can see. How do I go back to the standard view to be able to manage the environment?
Two credentials one device
I have a Server with a UPS attached by USB. The server uses port 161 and the UPS 163. I have setup credentials for both with the different ports but it seems I can only associate one credential per device. You can only have 1 device per IP address. Any suggestions how I can use traps and monitors for the UPS and the Server? Regards, Phil
monitoring BGP peers
Hello How can I monitor and set opmanager to alert if a bgp peer goes down?
Opmanager v12 - Partition Details of the Device (%) Not Show Removable Storage Drive (USB-Drive)
I use Opmanager v12, I want to monitor my Windows workstations harddisk drive and removable storage drive (USB-Drive) via SNMP The monitor only show harddisk drive partition but not USB-Drive. Thus, how can I do that? Any suggestion, appreciate. Tom
SNMP Discover device interfaces of private oid automatically
Hi, a relay status is defined in my private mib which is .1.3.6.1.4.16535.4.1.1.3.1 ,the mib is import into opmanager successufully and I can create a monitor to access the value of the relay staus which value is zero or one. Is it fesible to add this oid under interfaces automatically when discovering the device under MonitorDevice tab of the browser? and how to do that. Thaks
Using NetApp API (ONTAPI) for NetApp Discovery
Hello experts, Recently I have been evaluating OpManager and I am quite stuck at the new feature for storage server monitoring. I am planning to monitor 2 versions of NetApp storage, 7-mode and cDot, and I have prepared the lab environment accordingly. I have successfully discovered these 2 versions successfully using SNMP (granted there are some problems with the data in cDot, albeit minor), but I cannot seem to perform discovery using NetApp API (ONTAPI). Within the NetApp console, I configured
Device Snapshot Page - Inconsistent Default and Custom Dial Positions
Hi, I noticed that the Default and Custom dials in Device Snapshot page have inconsistent page positions depending on what data is associated with that device, i.e, Router / Router with NetFlow / Router with NetFlow and NCM (See screenshots attached. All three routers have the same Device Snapshot dials and widgets so it doesn't make sense why the positioning is inconsistent between them. I am running version 12.3.119.
SMPP Support
Hi, does OpManager support the SMPP protocol at all? We have an SMS server we would like to use if possible so we can retire the old phone we're currently using as a modem. Thanks Justin
More compatibility issues
Hi all, I am getting yet more compatibility issues with OPMan and it is starting to become very frustrating. Last week I had to upgrade to the latest version because of Flash Compatibility issues with Business Views of Maps and now, I've noticed a scroll bar has appeared on the right hand side of the view when I'm looking at a device. This occurs no matter what browser I'm using - see attached image. Can you please advise?
SNMP vs WMI
We are using Windows Server 2016, and thinking about moving to Linux. Will moving to Linux improve OpManager performance? At the moment, OpManager is very slow, even though we have increase the maximum memory OpManager can handle. What are the benefit of SNMP over WMI?
Printer
does any one know if you can check ink levels, heat , cpu of printer through snmp on OPmanager or recomend any other service thanks
new patch of opmanager
Hello Please give link to new opmanager patch. I see that you have made alot of changes that would fix alot of problems I am having.
How we receiving the SNMP V3 Trap in ManageEngine
Hi , We have Cisco ISR router with following configure for the SNMP v3 trap Configuration details 1, Snmp version:V3 2.Security level: Authentication with privacy 3.User name 4.Authenticaion password,protocol 5.privacy protocol with password But we did not know how to receive the SNMP V3 trap into Manage Engine. So please share way to receiving the SNMP v3 trap from Cisco ISR Router in Manage Engine dash board. Regards, Jay Kumar
How we receiving the SNMP V3 Trap in ManageEngine
Hi , We have Cisco ISR router with following configure for the SNMP v3 trap Configuration details 1, Snmp version:V3 2.Security level: Authentication with privacy 3.User name 4.Authenticaion password,protocol 5.privacy protocol with password But we did not know how to receive the SNMP V3 trap into Manage Engine. So please share way to receiving the SNMP v3 trap in Manage Engine dash board. Regards, Jay Kumar
Continuous alerts via email
Is it possible to have continuous email alerts for a specific process monitor? When I searched for the topic in these forums, the only response I found was 12 years ago, and this feature was in the works.
Opmanager esxi graph performance
Hello! I have tested Opmanager 12.3, and add vcenter appliance (which consist 5-6 esxi host). But, now when I go to GRAPHs page to se graphs performance, I don't see anything... All graph, like CPU Utilization [VIWebService] show data Data not available . How I can configure collect performance information from vcenter and see this on graph ?
OPM v12200 Downtime Schedule without registers
Hi, I have the version 12200 in OpManager and recently I disabled a downtime schedule and when I done clic in save all the others records disappeared. After that if I want add a new one I can do it but does not showed the new record. This is an example about the register of a new one downtime schedule. When I do click on Save send the message that the new record was successful but this one does not appear in the list view. Thanks & Regards! A
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