Automatic discovery not working?
Hi Team, automatic discovery doesn't seem to work. This was the case with opManager 7.xx - and it still is with opManager 8. If I add devices manually they show up in the discoveryLogs.txt, the other files only look like that: 07:17:57:806 ~~~~~~~~~~~~~~~ Logging started ~~~~~~~~~~~~~~~ 07:17:57:806 Messages on ********Monday, March 16, 2009******** 07:17:57:806 -------General Information------ Product = OpManager Version x.x Service Pack Version =NONE os name=Windows 2003 os version=5.2 os architecture=x86
question about notifications and time periods
Hello, I would like to have notifications turned off between 8pm and 6am, however i need to be notified at 6am if a alarm that occurred during this period has not cleared. Is this possible? I would think this would be standard behavior, but it doesn't seem to be working. I have ver 7200. Thanks
User Manager not editable
We have the most current version of OpManager 7 (7010) When you create a new user you have the ability to specify the PERMISSIONS and the ACCESS for that user as shown in the 1st attachment "new-user.jpg" Once you have created the user and you go to edit/modify their access/permissions you cannot as those sections have disappeared !! (see attachments modify-user.jpg) This is VERY inconvenient to say the least. I have to delete a user and recreate them every time I add a new business view in order
HELP! Update is hanging since over 28 hours.
Hello, Yesterday morning I started to upgrade from Version 7 to Version 8. I did everything exactly like in your documentation. But now the MySQL5 Database is hanging since one day. It just says: 417 out of 676 tables are restored in MySQL5 Database and doesn't move on. Please help me, because I don't want to abort the installation and lose everything. Okay recent update, now it moved on to 418 out of 676 after 2 over hours. But our company depends on the alerts and information from OpManagerl, so
Printer usage report
Hello, I need to see who uses the which printer and what document has been printed. Is it possible to get a report from OpManager? Regards, Mustafa Sert
Enterprise v 703 - Add virtual memory monitor
I would like to add a virtual memory monitor to all devices in the "Windows 2003" category that displays the percentage used. This can be either a SNMP or WMI monitor. Please provide the steps to accomplish this. Thank you
Dashboard Issue
I am trying to change the layout for the Infrastructure Snapshot page but when I click on Actions-->Edit Layout the contents of the page do not show up to be edited. I have attached a screenshot to show you the result after I select Edit Layout.
snmp on fedora core release 2
Is there any one that have installed snmp on fedora core release 2? that could point me in what rpm to use? TNX :roll:
How to enable CLI monitoring in linux
Hi I had 10 linux servers with LVM. I have configured Opmanager in a windows box and the linux clients is not discovering properly in opmanager. As per our policy SNMP will not allow on servers, so I need to know about how to setup CLI configurations in Linux.. Please help..
Failed aix monitoring
hii I have configured cli access to aix I can receive correct cpu values but memory and disk utilization values alwyas 0 what can I do to correct this issue ?
Cannot see exchange and sql counters
Hi, Last week I built a new OpManager server from scratch, as we were having weekly issues with the previous server. After adding my devices back in, my Exchange and SQL machines are not deploying the additional counter and monitors that are available for those products. We used to have these working on the old server. I have tried re-discovering the servers but still no joy. The product is registered.... Can't figure this one out. Any help would be appreciated. Many Thanks, Andy
unmanage several interfaces at a time
Hi all, I'd like to know if there is a way to unmanage several switch's interfaces at a time, because I can only unmanage them one by one, and it can be very bothersome when you have many switches. I know I can delete them but I'd like to just set them to unmanaged. Also, can we edit reports of Switch Port Mapper? Regards. Fred
Adding Device successfully -> then not found
Hi, I've added "successfully" a specific device by name _and_ by ip-address. Used Removedbentries.bat, restarted opManager, added again - still searching for the device by name or ip-address gives "Device not found"... Any ideas? TIA Goetz
Problem with german umlauts in OpManager 8
OpManager 8 (buil 8005) on Windows Server 2003 (german) doens't dislpay german umlauts (� � � �, see attached picture). Any ideas how to fix this?
OpManager v8.0 Upgrade Pack Now Available
Hi All! We now have the Upgrade Pack ready for migrating OpManager v7 users to OpManager v8! Click here to upgrade. Special thanks to the 90+ customers who worked with us during the initial observation mode. If you face any trouble during the upgrade process, you can call us directly at +1 888 729 9500 (US toll free) or send us an email to �opmanager-support@manageengine.com� along with your contact details and we'll have you upgraded in a jiffy Note: If you have OpManager with the NetFlow plugin,
missing routers in router view
hello I logged in to opmanager today and i can only see 14 routers we have over 30, what gives?
How to delete an Infrastructure View?
How can I delete an Infrastructure View?
Random Stops of Apache Service
We have updated to OpManager 8005 on a Windows 2003 server and are now having problems with random stops of our Apache/2.0.47 (Win32) mod_jk/1.2.5 server. This seems to occur when there are significant demands for web-services on our OpManager server. Is there any one else having this problem? Your insights are appreciated.
Problem SNMP Graph
After open SNMP Graph write: [Exception in:/snmp/snmpGraph.jsp] String index out of range: -1 I try v6.5
SPM: not able to resolve IP and DNS Name in other subnet
Hi there, I'am evaluating OpUtils Build 5046. The SPM tool works great for the subnet were the machine stands. But for other subnets I am not able to resolve the mac addresses (IP->DNS & DNS->IP works!). Mainly we use Cisco switches, the SPM tool is able to show shows the mac address of about 2/3 of the switche's ports. the rest is only showed as up. I Have added the dns/dhcp server (windows server 2008) of each subnet and checked there ARP tables, all was fine. Thanks in advance Malte :)
Routers tool
Hi, In OpUtils in global scheduler I noticed entry for tool called 'Routers'. I guess that it automatically came with one of the updates. What is this tool for? Regards, Darko
Can't display full screen IN IE Add Subnet Add Manually
Can't display full screen IN IE When Add Subnet and Add Manually,it display title only,why?Will I change my IE configure?
Threshold value ?
Hi, where I can change threshold value for interface ? For example, now is 40%, but I want to change in 60% ... regards
Problem with german umlauts in Opmanager 8
Opmanager 8 (build 8005) can't display german umlauts (see attached pictures) Any ideas?
Supress NOTIFICATIONS during certain time period
Hi, I'm curious if it is possible to suppress NOTIFICATIONS only for a device (or group of devices) based on the time? -- a "quiet time" For example: We have some devices whose operation is not critical and we do not want to be alerted after 10pm -- however, we would like to continue to monitor and record data from the monitors after 10pm so that we can have insight into any problems that occurred over night and can have good availability statistics for them. I know I can schedule a Maintenance/Downtime
Opmanager Version 8 All Servers Disk Usage Report
This report has slightly changed as the graphical display for the reports is no longer present can this be added back up. :evil:
Question about notifications
Hi, I have a query about notifications, I have added a profile to mail server to send an email to service desk (as the integration doesn't seem to want to work) when thresholds on disk space have been reached so I select the thresholds and ticked the box but I get notifications when 'any' threshold has been reached? ANy ideas why?
manually add device?
Is there a way to manually add a device without it being discovered? I have a server behind a firewall that will not allow snmp or wmi, but will allow me to monitor certain tcp ports.
OpManager and PMP Integration
Integration request: Please provide integration between OM8 and PMP where: - In OM8, when you select a device, there would be a login/password field available that would link you into PMP for that corresponding device This seems like such an obvious need, but yet there is no integration available yet.
Threshold value - "not" equal to
In OM8, I have the following criteria for a threshold: > < = It would be nice to also have a != (not equal to) criteria, as sometimes you don't care what the value is (> or < or =), you just care that it has *changed* off the normal value.
Possible Bug in V8 with ESX Servers
Hi, In V7 we could "see" our ESX Servers in terms of them being just a server , we did not have all the VMWare features , but we could get up/down alerts etc. now in V8 we cannot see them at all, they exist in a catagory called ESX Servers but when I click on them I get the following message Vmware Monitoring Add On Feature is not licensed. We are not wanting the additional features all we want to do is see the ESX so that that we can get up/down alerts for it. I hope this makes sense Regards Scott.
to many authentication traps
Hi all, I am currently configurating opmanager on our network and I have an issue with authentication traps, which I enabled on the devices yesterday. It started today AM and opmanager has now received over 80000 authentication traps from 9 devices. Each one send several traps per minute. the trap is always the same: No Trap Parser defined for received trap: Enterprise: .1.3.6.1.4.1.311.1.1.3.1.2 Generic Type: 4 Specific Type: 0 Variable Bindings: this is what I get on the report. I've seen that
CCTV - Cannot View Business View
Hi, I have set all our Business views up on a CCTV page. 6 out of 7 Work fine. The last View of our WAN does not display, all other Views are fine. Any reason as to why ?
Redundant Monitoring Server and Failover documentation
Can anyone point me to some documentation on setting up an Opmanager backup server that will kick in when the primary one fails. I noticed that the new version supports failover but I couldn't find any documentation about setting it up. THanks
Unable to add performance monitors
Upgrade to Opmanager 8. Unable to add any new performance monitors using either IE or Firefox. Just get Error! when we try
Monitoring Nested Business Views
I would like to monitor devices in a nested business view, i.e. set an alert profile for an "All Offices" business view which includes the individual office business views which really contain the devices. So far, I'm unable to do so because applying the profile to the top level business view does not associate it with the underlying devices. Is this possible? Is there an alternate method?
Daylight Savings now has OpManager showing wrong times
Ever since the Daylight Savings time change, OpManager (we have both 7 and 8 doing the same thing) is giving us Windows event alerts one hour after it has happened. In other words, if the error in the Event Viewer shows an error at 3:00pm, one hour later, OpManager will have it under Alarms, not a few minutes after like it was doing previously. We thought we could resolve with the OpManager update (tzupdater.jar and tzupdater.zip) for this issue. We've tried it multiple times on both Op 7 and 8,
Upgrade to OM 8 is HUNG/BUSTED!!
I was running OM 7200 on CentOS 5.2. I was about to post an issue with not being able to add devices and getting an error about the device/ip existing, WHICH IT DOES NOT. So I ran the database repair and the "RemoveDBEntries.sh script on the 2 mysterious IP's multiple times. This is absurd, it says they were removed, but when trying to add the device, OM says they still exist. What kind of junk is this?? Anyway, so I tried to apply the upgrade to 8 and followed the instructions to the letter. So
snapshot of OpManager backup
HI how where can we get OpManager backup snapshots ?
Getting frequent disconnects from MSSQL server backend
Since upgrading to OpManager 8. Have been receiving frequent disconnects. "Connection to the Database is lost. Trying to reconnect to the Database Please Wait ..." As this is happening so frequently, OpManager is almost unusable. Any help in resolving this issue would be greatly appreciated.
Next Page