pop-up web page prefixed with server name not IP address.
Dear i am trying to show the changes report generated by NCM. when i open the web page, i noticed that it is starting with the server name not with the IP address, so the web page surly will not open.
"Changed by" field shows Not Available?
Hello some of our changes notification shows the "changed by" field with "not available". this is critical to show who made this change. please advice.
Switchport Mapper not working on one device
I submit monthly reports detailing how many live interfaces we have. This month, I ran the report and one of my devices was not returning any results with the message "Device Response not available" I've restarted the DeviceExpert server, turned off and on the TFTP server, deleted the device and readded it. I've also found that after deleting and re-adding the device, it isn't being backed up either.... Can anyone help or point me in the right direction? Thanks Nilesh
Backup Failing on multiple devices
Hello, I have DeviceExpoert setup monitoring and backing up 23 devices. Four of these devices do not appear to be backing up. Output from one of the devices: enable Password: ************ CENTRAL-CORE-SW1#copy nvram:/startup-config tftp Address or name of remote host []? 10.1.1.1 Destination filename [central-core-sw1-cofnig]? 2_ConfigFile.txt !! 61654 bytes copied in 0.268 secs (230052 bytes/sec) CENTRAL-CORE-SW1# Anyone able to help? Thanks Nilesh
DeviceExpert Compliance Rule
Hi I have quick Question related to Devic expert Compliance:- I have created Rule Rule Name Give = Login Banner Simple criteria Should contain of Line banner Login banner motd violation= critical remediation des = every device shoud have login banner Remedation template = NONE Added to Group Associate the rule with group Associate the group with policy associate the device run the compliance check its show the device under vialation how come the devices have banner report shws wrong Please
How to change timeout for backup process
I am testing DevEx and having random issues backing up fortigate firewall configs. It seems to work sometimes and not others, and the fortigates indicate that the SSH connection from DevEx has timed out. Is there a way to adjust the timeout settings for the fortigate backups.
MySql and DeviceExpert
Is there any document on how to modify device expert config to use mysql? The install notes only mentions a change but it's not enough.
"UPDATE_IPADDRESS" API
Can anyone tell which options are required for the "UPDATE_IPADDRESS" API. I haven't been able to get it to work. Thanks in advance
Problem with Huawei AR1200
Hi, i have a Huawei AR1200 in my network and i cannot make a configuration BackUp with the Device Expert build 5981. I have this error: copy 10.200.27.142 2401_ConfigFile.txt config ^ Error:Too many parameters found at '^' position. Error:Too many parameters found at '^' position.
Generic or custom devices?
Hi I want to be able to pull config files (text) from an application running on a linux server. It is much like getting a config from a router. I just need device expert to ssh to the host, and copy several config files. Can I add new vendors, and a generic device for this task? It seems that DE has all the needed tools to do it. Thx
ASA Backup Problem
Hello there I am trying to back my Cisco Firewalls and most of them are doing fine and complets the backup in a few seconds but i have around 5 FWs that do not complet 5520/5510/5505 all are runing same version and i have managed to back about 13 FWs before them they dont seem to fail as i am wrighting this they have treid to backed for about 2 hours. Any ides?
DeviceExpert Java causing 100% CPU
Does anybody know how to solve the problem of Java spiking the cpu to 100% and holding it there ?
TFTP Configuration Backup Location
Can you provide the folder where backup configurations files are stored?
How to get all properties on "GET_DEVICE" API
I want to use deviceExpert API "GET_DEVICE" API to get info about device. Documentation says that "This API is for fetching the hardware and software properties of any device from DeviceExpert ", but i get only few attributes ( {192.168.112.1={MAKE=Cisco, LOCATION=Super-place, OS_TYPE=IOS, MODEL=1941, CREDENTIAL_SUPPLIED=true, OS_VERSION=15.1(3)T, SYSTEM_DESCRIPTION=Cisco IOS Software, C1900 So..., SERIES=1900, DEVICE_TYPE=Cisco IOS Router, STATUS=READY}}} ) i would like to get the attribute values
Devixe Expert custom reports not saving
Hi we have DeviceExpert build 5970 in production. When we try creating custom HW inventory reports we are unable to generate or save them. When we generate the report, it opens the home page on the popup window instead. When we save we get an error. This happens when we try selecting specific device types. If we use "custom groups" it seems to be working. What can be done to solve the problem? Thank you
API command "ADD_DEVICE" fails
When I run a powershell script to add a Cisco ASA firewall to Device expert(5950) it fails with 3304 code. Also the GET_ALL_DEVICE_TYPES API does not work at all it returns code 3308 asking for an IP address. Powershell script------------------------------------------- $uri = "https://$ServerIP:6060/api" $json = @" {"API_KEY":$API_KEY,"ACTION":"ADD_DEVICE","IPADDRESS":"192.168.1.1","DEVICE_TYPE":"CiscoASA"} "@ $result = (Invoke-RestMethod -Uri $uri -Method Post -ContentType "application/json"
Problem with Juniper EX4200
Hi, i have a Juniper EX4200 in my network and i cannot make a configuration BackUp with the Device Expert build 5900. I attach the output of the Testing Process Thanks in advance
[DeviceExpert] Fortigate Devices version 4.0 and 5.0
Is there a way to activate the SSH only backup method for the above devices? It's present for version 3.0, but when you select 4.0/5.0 you only have SSH-TFTP ad TELNET-TFTP. Thanks!
[Device Expert] Insecure Backup Method for Fortigate
Friends: I'm creating a new thread because I think the last one got lost. We are using DeviceExpert to backup security Devices, and the only two available methods are Telnet-TFTP / SSH-TFTP. The problem with this, is that when you are backuping a remote device, you are using a Highly unsecure method to transfer the config (TFTP). Is there a way to achieve the same objective but using only SSH? This method is available for other devices (Like Juniper), but I cannot achieve the same result for Fortigate
Fortigate Device Backup
I would like to know, if there is a way to customize the commands used for backup (to add or remove something), or if new ways to backup a configuration can be added by the user. I am currently using DE to backup Fortinet devices, but the only method that works with version 5.0 is SSH-TFTP, and with only one of the two available ways to do a backup (cli-config or full-config) The main issue with the current script, is not only that you cannot select what to backup, but also the fact that you are
IBM BNT Rack Switch and Backup Timeouts
Hello i am testing DevEx and i have 2 questions. Question 1 Im having problems backing up IBM BNT Rack Switch configs, i can log in to the switch through an SSH connection and run the command "copy running-config tftp" but the command that DevEx uses to backup the configs is "copy startup-config to tftp" which does not exist within the OS commands of the switch, is there a way to change that so the backup would work? Question 2 I'm trying to backup configs in cisco routers with satelites wan links
Device Expert CentOS Installation
I am trying to install Device Expert on CentOS 6.5. When I try to execute the binary it gets to "Preparing Java Virtual Machine..." and then stops. Any ideas on why this would be happening?
hp chassis
I'm am demo-ing the DeviceExpert package and so far, from everything i've read, I like the product. After installing, I tried to add devices and found that our hp chassis switches are failing to get inventoried. Are these not available in your feature list yet? these are 10g hp chassis. Thanks.
NCM won't start on fresh install.
Hi all. I'm currently migrating from OpMan standalone to Central/Probe model and that requires re-installing my add-ins on my new probe. On my probe I have IPAM and NetFlow installed, configured, and running. Yesterday I installed NCM on the same server, but the service will not start. I have tried starting DX from the command line and the services control panel with no luck. I referred to this forum and attempted a repair offered by Suresh Bagavathy (deviceexpert reinit and flush logs), but
Problem with Device Groups
Hello, im having problems with the device groups, i cant have more than 109 devices in each device group i created, when i try to include one more device it doesnt let me, i need help!!! Thanks!
Device Expert Install on CentOS
I am trying to install Device Expert (latest version) on CentOS 6.5. After downloading the file and modifying permissions (all as root) and launching the binary, it stops after "Preparing Java". Any ideas?
Problem with NCM plug-in
Hi to all, i installed OpManager with the NCD plug-in, but it doesn't work properly. When i click to Switch->Device Expert, the browser redirect to the OpManager's home page. I found the current log file in this directory OpManager>ncm>logs>ncm_2014-03-14: [16:36:35:218]|[03-27-2014]|[com.adventnet.ncm.devicemgmt.ServerStartupNotify]|[INFO]|[10]: Continuing startup after checking the build numbers in DB and setup.. | [16:36:35:261]|[03-27-2014]|[com.adventnet.ncm.client.util.NCMClientUtil]|[INFO]|[10]:
Increase timeouts for sync configuration action (NCM-plugin)
Hello, When I try to sync the configs of my Cisco switches, some of them fail after the "write mem" command is sent. I believe it is due to the timeout being set at or around 30 seconds. The switches that fail are stacked with 5 or more switches and I think it takes a little longer than 30 seconds for the write command to finish. The switches with fewer than 5 switches sync just fine. Is there a way I can change the time out for this command? This is the tail end of the Failure response: ntp clock-period
Bridge cann't connect to Huawei HG8245 router
I used my connection with Thomson 585v7 perfectly and yesterday I upgrade my internet to fiber optic modem the Huawei HG8245 but now the current cost bridge is not recognized by the Huawei. Then I connect it again to the Thomson suspecting of a bad LAN cable and it worked fine, so why would this brand new garbage of Huawei doesn't recognize my Current Cost Bridge. Who have been used the HG8245, tell the answer please, any help should be appreciate.
Device Expert does not work with Tablet PC
We installed Device Expert as a trial on Linux in the hopes of providing web based network management to ease configuration changes made by mobile engineers using tablet PCs. We have unfortunately discovered that the web interface of the software does not function with the tablet browser (windows RT IE). Are there any plans to support a tablet touch screen interface for navigation. When we "click" a device name nothing happens. On a standard PC, when we click, it takes us to a device information
PERL sample for REST API
Are there any sample perl scripts for using the Device Expert REST API
DeviceExpert
Can DevieExpert be installed on Windows Server 2012 and operational? Thanks,
Question about Device Expert
Hi: My question is this: is there any way that DeviceExpert send automatic command lines to a device group to do a task? and how can i do it? Thanks!
How do I export a configuration WITHOUT passwprd or snmp community strings in it?
I want to share configuration information with vendor or withanother group but I do not want them seeing my credentials or account information or snmp strings. I would love to export without any of that information by pressing ONE button or better yet, scheduled.
Compliance rule creation error?
I am building a compliance capability for network devices and have managed to create policies and rule groups, however device expert will only allow me to create 10 rules; it fails with a creation error every time I try to create a new rule. Any ideas?
What R-Factor is calculated by?
Hi, I tested VOIP voice quality, and sent 2% packet loss by network emulator. The success of the last VQManager MOS and R-Factor calculated and displayed on the screen. But I can’t count the R value is calculated through G.107 out, for example, in VQManager screen display Delay(ms) = 10, Jitter(ms) = 11, Loss (%) = 2, MOS = 3.3, R-Factor = 64. Please let me know what the calculation is for the R-value? Thank you.
How to manually add serial number?
Cisco Nexus are not showing the serial number. Instead it's just [NA]. I'd like to create a report with all serial numbers, so is there any way to manually add a serial number?
Problem in Integrating OpManager with DeviceExpert
Hi I have a problem in OpManager and DeviceExpert : Cannot Integrate OpManager with DeviceExpert and in gives me this error : Unable to fetch values from DeviceExpert, The server might not be running or the network traffic may be too high. The server is run and it seems everything works fine, I even set this configuration too : Open a command prompt and change directory to /opmanager/bin Execute the script ssl_deviceexpert.bat with the absolute path of OpManager installation folder. For instance,
Cisco 3850 does not discover, backups fail
I'm trying to add a Cisco 3850, running IOS XE. Even with SNMP enabled, DeviceExpert doesn't discover it, so I added the device and selected "Cisco IOS Switch". I am able to connect to it via SSH in DeviceExpert, but when running a backup, it fails with the message "Device response not available."
Enabiling real time change detection
I enabled this functionality in my HUAWEI switch succesfully but when i change the configuration y not receive any mail on my account. All syslogs messages are arriving succesfully to my server. Need i do any thing else?
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