AI is here. Here's how your ITOps can take advantage of it.
Hello there! The hype around artificial intelligence for IT operations (AIOps) is real. But does your IT need it? This is a question every CIO, CTO, and IT decision-maker needs to address before they choose to go with or against this trend. To help you
Patching systems that missed the deployment windows is now simpler than ever!
Automating the deployment of patches to endpoints across the network, remote offices, as well as to Work-from-Home users, is no longer a difficult task. Simply navigate to the Endpoint Central console, choose the patches, schedule the deployment windows,
[ForYourInformation -35] Page Scripts
The UI of ServiceDesk Plus is built over the hundreds of js and CSS contents. Every element/content that you see in the UI is a part of these js files. Wouldn't it be nice if you can customize the UI based on your needs? Would you believe that if you can customize the UI with your scripts? The Page Scripts option is one of the enhancements that was released in the 11100 builds of the application. With Page Scripts in place, you can customize the UI to suit your business needs. Where to access this
Simplify BYOD Management with Apple User Enrollment in MDM
In today's digital age, companies are increasingly embracing the concept of a BYOD policy (Bring Your Own Device). By allowing employees to work on their personal devices, they are granted the flexibility to work from anywhere and anytime. A big challenge
Patching systems that missed the deployment windows is now simpler than ever!
Automating the deployment of patches to endpoints across the network, remote offices, as well as to Work-from-Home users, is no longer a difficult task. Simply navigate to the Vulnerability Manager Plus console, choose the patches, schedule the deployment
Patching systems that missed the deployment windows is now simpler than ever!
Automating the deployment of patches to endpoints across the network, remote offices, as well as to Work-from-Home users, is no longer a difficult task. Simply navigate to the Patch Manager Plus console, choose the patches, schedule the deployment windows,
Chrome Stable Channel has been updated to 115.0.5790.102
Hey everyone, Chrome Stable Channel has been updated to 115.0.5790.102 for Windows, Mac and Linux. In this log, you can find a detailed list of all the changes made in this build. Patch details: Patch ID Bulletin ID Patch Description 331847 TU-017 Google
Chrome Stable Channel has been updated to 115.0.5790.102
Hey everyone, Chrome Stable Channel has been updated to 115.0.5790.102 for Windows, Mac and Linux. In this log, you can find a detailed list of all the changes made in this build. Patch details: Patch ID Bulletin ID Patch Description 331847 TU-017 Google
Chrome Stable Channel has been updated to 115.0.5790.102
Hey everyone, Chrome Stable Channel has been updated to 115.0.5790.102 for Windows, Mac and Linux. In this log, you can find a detailed list of all the changes made in this build. Patch details: Patch ID Bulletin ID Patch Description 331847 TU-017 Google
Upgrade to the latest Secure Gateway server build!
Hello everyone, We have updated Endpoint Central's Secure Gateway Server with a few enhancements and a bug fix. Please download the latest Secure Gateway Server here. You can find out more about the bug fixes released in the build update (90101) on this
[Updates released] [Zero-day] CVE-2023-36884 being targeted in the wild. No patches released yet.
Edit 1: Microsoft has released an update for Microsoft Office, providing enhanced security as a defense in depth measure. Further, Microsoft has also stated that installing this update will prevent the attack chain leading to CVE-2023-36884. More details
ManageEngine recognized in the 2023 Gartner® Magic Quadrant™ for Application Performance Monitoring and Observability
We are happy to announce that ManageEngine has been recognized in the 2023 Gartner Magic Quadrant for Application Performance Monitoring and Observability. We are confident that Gartner's consistent recognition validates our approach to providing a single
Masterclass 2023: Season 2 Episode 1 - Crafting dynamic templates in ServiceDesk Plus [On-premises]
Hi there, Hope you and yours are doing well. We are delighted to invite you and your team to the second season's first episode of the ServiceDesk Plus masterclass series 2023. In this episode, we'll look at how IT service desk teams can save time and
[Security advisory] Authentication bypass vulnerability in ServiceDesk Plus versions 11305 and below
Hi there, This is a security advisory regarding an authentication bypass vulnerability in a few application URLs in ServiceDesk Plus, which has been identified and rectified. On-premises users of ServiceDesk Plus (all editions) with versions 11305
Upgrade to the latest Secure Gateway server build!
Hello everyone, We have updated Patch Manager Plus' security component - Secure Gateway Server with few enhancements and bug fixes. It is highly recommended that you upgrade to the latest version of the Secure Gateway Server. To check the list of updates
[Free Training] Secure your network with Firewall Analyzer
Keep your network safe from hackers and other external threats with Firewall Analyzer. Join our training series and learn how to leverage Firewall Analyzer to fortify your firewall, boost security, and stay ahead of threats. In this training you will
Notice of scheduled server maintenance on 29 July 2023 | ManageEngine UEMS Cloud
Hello all! This is an announcement regarding the upcoming server upgrade in our US datacenter on Saturday, 29 July 2023 between 20:30 to 23:30 PDT. A brief downtime of 5 to 30 minutes is expected during this upgrade window, during which the web console
ManageEngine Supportcenter Plus - version 14.3 - Build - 14303 is available
Dear User(s) Greetings for the day. We released Supportcenter Plus - version 14.3 - Build - 14303 (Hotfix release). Please refer to the Migration path and the read me available to upgrade your SCP instance. Following is the support policy of Supportcenter
[Free webinar] A guide to consolidating IT operations data into a unified dashboard
Hello folks, We're back with an insightful webinar on consolidating IT operations data into a unified dashboard. Date and time: July 27, 2023 2pm AEST | 10am GMT | 10am PST Why attend this webinar? Are you struggling to pinpoint the root cause of IT downtime?
Released on [07-July-2023]
Enhancements: A Bulk Refresh IP option has been added in the "Other devices" page in device configuration settings. This allows the other device users to bulk refresh their IPs. The cloud account configuration, AWS fields and data source configuration
[Free training] Learn valuable insights and techniques to effectively handle network configurations seamlessly by using Network Configuration Manager
Hello there, Network configurations are essential to the smooth operation of any network, so managing them is paramount. Attend our free training session and learn how to use Network Configuration Manager, a comprehensive network configuration and change
Deprecation of Java 6 and 7 for the APM Insight Java agent
The security of our customers continues to be our top priority. We have released a new version of APM Insight Java Agent v6.0 [30/06/2023], which uses the most recent Log4j2 library (v2.18.0) to mitigate the Log4shell vulnerability (CVE-2021-44228). The
[Updates released] [Zero-day] CVE-2023-36884 being targeted in the wild. No patches released yet.
Edit 1: Microsoft has released an update for Microsoft Office, providing enhanced security as a defense in depth measure. Further, Microsoft has also stated that installing this update will prevent the attack chain leading to CVE-2023-36884. More details
Patch Tuesday July 2023: Supported updates
Hey folks, Here's a look at the list of the supported updates released in this month's Patch Tuesday: New Security Bulletins : 2023-07 Security Only Quality Update for Windows Server 2008 (KB5028226) (ESU) (CVE-2023-36874) (CVE-2023-32046) 2023-07 Security
Patch Tuesday July 2023: Supported updates
Hey folks, Here's a look at the list of the supported updates released in this month's Patch Tuesday: New Security Bulletins : 2023-07 Security Only Quality Update for Windows Server 2008 (KB5028226) (ESU) (CVE-2023-36874) (CVE-2023-32046) 2023-07 Security
[Free e-book] The 3-step guide to mitigate outages with unified IT analytics
Outages are an IT professional's worst nightmare, and can cost anywhere between $145,000 to $450,000 per hour. However, with unified IT analytics, you can catch early symptoms of failure, and establish a strategy that detects and overcomes IT downtime
ManageEngine ServiceDesk Plus MSP - version 14.3 - Build - 14303 Released
Dear User(s) Greetings for the day. We released ServiceDesk Plus MSP - version 14.3 - Build - 14303. Please refer to the Migration path and the read me available to upgrade your SDP MSP instance. Following is the support policy of ServiceDesk Plus MSP
Mail Fetching issue when using Microsoft Modern Authentication/OAUTH
Dear Customers, Greetings from ServiceDesk Plus Cloud! We would like to bring to your attention that you might be facing mail fetching issue due to an ongoing issue in connecting via IMAP & POP at Microsoft's End. For more information regarding this outage,
SAML Authetication is supported in Mobile apps
Dear Users We have introduced SAML authentication support for our iOS and Android apps. This feature will work when the corresponding SDP MSP installation build number is 14200 and above. Please update the instance and the apps to avail this feature.
ManageEngine ServiceDesk Plus MSP - version 14.3 - Build - 14302 Released
Dear User(s) Greetings for the day. We released ServiceDesk Plus MSP - version 14.3 - Build - 14302. Please refer to the Migration path and the read me available to upgrade your SDP MSP instance. Following is the support policy of ServiceDesk Plus MSP
ManageEngine Supportcenter Plus - version 14.3 - Build - 14302 is available
Dear User(s) Greetings for the day. We released Supportcenter Plus - version 14.3 - Build - 14302 (Hotfix release). Please refer to the Migration path and the read me available to upgrade your SCP instance. Following is the support policy of Supportcenter
[Security advisory for CVE-2021-44526 and CVE-2021-44515] Authentication bypass vulnerabilities in ServiceDesk Plus and Desktop Central
Hi there, This security advisory addresses two authentication bypass vulnerabilities that affect ServiceDesk Plus versions up to 12002 [CVE-2021-44526] and ServiceDesk Plus customers who use the Desktop Central agent for asset discovery [CVE-2021-44515].
AD360 Fixes and Enhancements [2023]
Release notes for build 4400 (Dec 08, 2023) Enhancement: The public key certificate used for service pack upgrade has been updated. Release notes for build 4319 (Nov 24, 2023) Enhancement: Support for Duo Security Web v4 SDK: You can now configure Duo
AD360 rolls out build 4317 with enhancements to improve the security of the product
Hello everybody! We are glad to announce the release of the latest version of AD360—build 4317. Highlight: Product File Tamper Detection: AD360 now allows you to monitor the product's executable files and identify the tampered files in the installation
M365 Security Plus' build 4531 has been released!
Hello everybody! We are glad to announce the release of M365 Manager Plus' latest build–4531. Issue fix : A two-factor authentication bypass vulnerability (CVE-2023-35785) reported by dalt4sec through our bug bounty program has been fixed. How to update?
M365 Manager Plus' 4531 build is released!
Hello everybody! We are glad to announce the release of M365 Manager Plus' latest build–4528. Issue fix : A two-factor authentication bypass vulnerability (CVE-2023-35785) reported by dalt4sec through our bug bounty program has been fixed. How to update?
How much can you save with OpManager Plus? Calculate your ROI today!
Hello all, Effective IT management is crucial to business success, which starts with investing in the right IT solution. However, amid the uncertain macroeconomic climate, organizations have started relying on cost-optimization strategies. CIOs, CTOs,
AD360 build 4316 released with an important security fix!
Hello everybody! We've rolled out the latest build of AD360 - 4316, with the following security fix. Please update to the latest build. Issue fix: A security vulnerability (CVE-2023-35785) in bypassing 2FA during AD360 login, reported by dalt4sec through
[Webinar Invite] Learn how you can extend OpManager's functionalities to manage network traffic, configuration changes, firewalls, IPs, and applications
Hello there, Networks are complex systems that encompass a wide array of components, protocols, and technologies. Here, network administrators bear the responsibility of efficiently managing these networks, which involves a multitude of tasks. However,
Masterclass 2023: Episode 5—Explore the latest features in ServiceDesk Plus Cloud [June 28]
Dear Customers, You and your IT team are invited to join us for the fifth episode of our ServiceDesk Plus Masterclass series. In this episode of ServiceDesk Plus Masterclass 2023, we'll deep dive into the brand new capabilities, features, and enhancements
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