- Micrososft Cluster Aware- Is Manage Engine 10.7 Microsoft Cluster Aware? We are entering an environment where our applications (ELA among them) must be MS Cluster-Aware. 
- Home->Hosts displays no events, but "Show Last 10 Events" does.- When I go to the dashboard, no events are listed (0 for Error/Warning/Failure/Others/Totals).  If I do a report, again no data is listed.  BUT If I click on "Show Last 10 Events", it shows recent data is actually being collect and you can few events in that manner. Any ideas how to get EventLog Analyzer to display the events correctly? 
- Installing CA Certificate in EventLog analyzer- I am working on EventLog analyzer 7.0 and installed it on a 64-bit machine with https enabled. I want to install the CA certificate so that we don't get error "There is a problem with this website's security certificate" when logging onto the web interface.   Please provide full instructions so that I can do it myself.   Thanks   Jatinder 
- EventLog Analyzer 7 "No Data Found"- I am receiving the error "no data found" when attempting to view event detail of all bar charts and reports.  I have EventLog Analyzer 7 installed.  I am currently reviewing the product for a potential purchase by one of my clients.  I have been very happy with the product.  I hope this issue can be resolved quickly. 
- Shutdown ELA and cannot start again- Hi, I has shutdown the services, and now I cannto start the ELA, ¿what can i do? . please help 
- MySQL Password- Hi,   I have downloaded evaluation version of Event Log Analyzer version 7 for 64 bit machines. Installed it on Windows 2008 R2 Enterprise 64-bit. Now I need to get the password set up on the MySQL Database. coudl you advise how to go about it?   Thanks   Jatinder 
- Possibility to check a custimized event.log- I want to include a alert-rule for a custmized event.log (a program writes the error/warings in a separate event.log/LogTyp, not in the commen application.log). How can I includ such an custom LogType? When I create a Alert-Profile with choosing the LogTyp from the dro-down list, I only get the common options (Application, Security, System etc.) and not the specific logtyps from the Host-group. Thanks in advance kind regards Steffen 
- unclean shutdown of previous run .. failed to start server- Any help ? This is my first install, and i've tried in some other development server, but the same problem appears ... 
- Server Reboot report in ELA- Is there a way in Event Log Analyzer to report on Windows server reboots? For example, I want to see a report of all Windows 2003 System Log event ID 6005 and 6008. While I am looking for those, I may want to also see the Windows 2008 System log event 41, Security event 4608 and 4609. I just don't see this addressed in any of the pre-defined reports. 
- TMG or ISA config - adding TMG as a host to Event Log Analyser- Im trying to configure TMG 2010 as a HOST from a server running Event Log Analyzer in the perimter network. The TMG has 3 network cards installed, and the Log Server is on a different network. What rules do I need to create to get it to read the Windows Logs from TMG? 
- Importing new XML based Event Logs (EVTX)- Does this feature work?  I've been trying to import one for a while and still says processing. 
- ManageEngine® EventLog Analyzer 7.0 Released- ManageEngine® EventLog Analyzer 7.0 Released  We are glad to announce the release of ManageEngine EventLog Analyzer 7.0 (GA) Distributed Edition and Standalone Edition.  Download Distributed Edition  Standalone Edition Read More  What's new in this release? 7.0.0 - Build 7000 - Standalone Edition The general features available in this release include all the features of EventLog Analyzer Version 6.2.0 Build 6020 and Features: Remote Agent - Optional agent for log collection across WAN/Firewalls Third 
- Run Program on Alert- Hello,   I am trying to Run a program based on an alert. The program is working and it is getting called as expected. But how can I pass arguments other than the one specified in the list box. Basically I want to send the "message" to the program   Thanks in advance   Saju 
- Compliance reports are not showing after update- Hello. I have updated EventLog Analyzer with the latest build and after that I don't have compliance reports showing in the list. I tried to uninstall both updates but without any success in restoring compliance reports. How can I get them back? Right now I have e-mails scheduled with PCI compliance that are not beeing able to send because report template is not available. Thank you in advance for help Kind regards 
- Received Packet Size Exceeds allowed size : Dropping !!!!!- Hello,   I am getting lot of message in the log file reporting " Received Packet Size Exceeds allowed size : Dropping !!!!!"   Whats is this and how can I fix this   Thank you, Saju 
- alert when server is unavailable- there is a way to set event log analyzer to send a mail when a server is unavailable. I've see in the alert profil but I can monitor only the system shutdwon but not the system crah o other cause because the server is unavailable (lan or cable down, blu screen, etc) Thanks 
- Import Custom Logs- I would like to import other log types into EventLog Anaylzer specifically from our Blackberry Server for call logging and sms logging.  Any thoughts on how this can be done?  
- I have downloaded the Event Analyzer 6.2.0 but everytime i perform fresh install it still displays older version. please assist.- I have downloaded the Event Analyzer 6.2.0 but everytime i perform fresh install it still displays older version.  please assist.   
- Database filters and Alerts issue still after you stated it would be added to the road map 3 years ago!!- Previous topic that outlines the issue exactly:  http://forums.manageengine.com/#topic/49000002680013   In a previous post you stated this feature was going to be added to the road map as the solution (which was posted 3 years ago!).  Is there any reason this hasn’t been added yet?  Can you not just run the filters through the alerts when they are triggered since time is the reason for alerts triggering off raw data?   My scenario:   I've setup a PowerShell script to be triggered when there are more 
- Eventlog Not Alerting IAS Event- After shutting off IAS and turning it back on I no longer receive IAS events 1 and 2 even though it's being logged on the server.  We have an external service that alerts as well and it is picking up the alerts.  However, Eventlog Analyzer doesn't log or alert it.  What do I need to do? 
- Problem with Run command on Alert- Hi, i have a .vbs Script that need an argument via command line, if i test under CMD works great but when i put the .vbs file in the Alert Profile and put the argument via the argument field the script not work. Can you help me?   Thanks in advance 
- Can you provide me with a clear backup/restore plan please?- Hi,  I've been looking at the help documentation - EventLog Analyzer User Guide (http://www.manageengine.com/products/eventlog/EventLogAnalyzer_UserGuide.pdf)  I want to make sure that I am taking a sufficient backup to be able to restore to a new server if the current one ever crashes.  I'd like not to backup anything that is unnecessary.  Please confirm that the following folders are all that I will need to restore successfully to a new server if necessary:  a. The folder, 'MySQL' located under 
- Index folder using almost 80% of disk.- The EventLog Analyzer is build number 6020. The Index folder is taking a lot of disk space and doesn't clear itself. What do we need to do. The settings are to keep 60 days data  but it has kept cold indexes from August 2010 as well. Please advise asap. 
- Log from CSV- Hello all, i have a CSV with some log events (in windows raw format). Is it possible to import manually this file format in the ManageEngine console? Thanks in advance! 
- No data found- Recently when using EventLog Analyzer, when we click on a particular service, event, count, etc. Anything that would bring up the detailed pop-out window, the pop-out window says "No Data Found". Regardless of time frame or range, same thing for everything. Reports don't work too. 
- TomCat Update- We are running Build Version 6.0.0 / Build Number: 6020 of EventLog Analyzer with TomCat 5.0.28. During an audit it was recommended that we update to a newer version of TomCat Apache but I'm not sure which version is compatible with EventLog Analyzer? Could anyone recommend which version of TomCat would be best for us to upgrade to? 
- Eventlog Analyzer 6.0 fail to start after server hard disk out of space- After i cleaning up the hard disk, Eventlog Analyzer fail to start. It said database creation failed. It seems the database was corrupted. Can anyone help me to recover the database without losing all data? 
- Windows Events- Dear All   We have a Machine that's our Domain controller but we can only access to Windows Event Log data on that machine (access is restricted and only allowed to our Infrastructure Services). We are thinking that permition was the permition needed by Eventlog to collect data but we see now that's insuficient What kind of permition is needed to let EventLog Analyser tool to collect data from that machine?   Thanks in advance, 
- disk space increasing on local drive (even though MS SQL is used)- I have set EventLog Analyzer to use MS SQL, so I would assume the disk space should not increase on the machine where EventLog Analyzer is running.  But there are two folders with significant disk size.  One is c:\ManageEngine\EventLog\Archive and the other one is c:\ManageEngine\Eventlog\server\default\indexes\hot. What are those two locations for?  Why does data get written to those folders (I am talking 5-10 GB a day, which adds up significantly over time). Shouldn't the database be the only one 
- Archived Files- Is there a reason that the EventLog Analyzer would not archive/zip all my hosts?  Out of my 25 hosts it only archive and zips 3 of them?  Please help as space will be an issue if all my host do not get archived/zipped.  Thanks 
- Archived Files- All my hosts are not getting archive and zip.  Only 3 out of my 25 are presently getting archived/zipped....Why? 
- Verify Login- i am trying to forward logs from a Windows 2003 server with all the latest patches.  I have set the server to forward the logs (with datagram syslog agent),  but in trying to setup the eventlog analyzer I am having issues.  I add the host and try to verify the login for the windows server.  I type in the correct username and password and click verify login.  I then get another window open that just has the headings [Host Name,Login Status Message, Error Code].  I never get a anything in there.  If 
- Daylight Savings Time - Reports Off By an Hour- After the change due to Daylight Savings Time, our reports are now being emailed an hour later then normal. Usually we get them around 7AM but we now receive them at 8AM.   It isn't that big of a deal but I would like to change it just to be safe. Is there any option to change the set time for EventLog Analyzer or a way to let it know that Daylight Savings Time has taken place? 
- View User Field for Specific Events- Good afternoon We are experimenting with tracking certain event IDs (for example, Event 2 on a print server) to see when a new printer is created but for whatever reason it's not pulling over the user field. Makes it difficult to audit the action say a month later after the original log is purged. Is there a way to show this information? Thank you. 
- View the "User" or "Category" Column in- I noted that the reports or views of the data that ME generates do not normally have the "User" or "Category" column included in them. Some of the other reports, have even less columns in them. I know the data is there because if I export to PDF I can see all the columns (inc user and category), but is there any easy way for me to adjust the default settings for these reports/views so that I can add the user or category columns? My point is that if, for example, a service stopped on a windows server, 
- How can I connect EventLog Analyzer - ManageEngine to fortigate 80c- I installed software  I can see only windows eventlogs  but i wanna see fortigate eventlog how can i do that 
- How To change syslogservice Server port (UDP 514) in EventLog Analyzer- The same server has OPManager and EventLog Analyzer installed. And in EventLog it is saying Failed Ports= 514 Please guide. 
- How can I import Firewall Analyzer logs into Eventlog Analyzer- How can I import Firewall Analyzer Buld Version 6.0.0 Build 6000 logs into Event Logs Analyzer Build Vesion 6.0.0 Build 6010. 
- Encrypting Windows event logs in transit to the Managed Server- With ELA, can I encrypt Windows event logs in transit to the Managed Server? 
- Stack trace on updating as400 password- Hi, I just upgrade to the last version 6.2 found on the net and all goes well. Now I trying to update the password of my AS400 server and I receiving an error. What's not? Thanks Opps !! an Error occurred Message : null Stack Trace : Stack Trace is not available. Send this Issue to EventLog Analyzer Team Steps to Create "Support Information File" Click on Support tab --> Support Information File link to create one. Once, created send it to eventloganalyzer-support@manageengine.com Alternatively, 
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