UI change within a software package
When adding or modifying a software package under the "Installation" and "Uninstallation" tab currently there is only a single text box to run commands. EX: It would be helpful to rework the UI to work like "Custom Script" and replace the single text
configuration stops 3/4th of the way trough
Hi there, I run configuration deploys on large sets and it seems the deployment just stops after a while, no in progress is shown. These are usually pretty urgent. Is there a way to force them to finish? thanks
What is Unknown Error. Code : 50023
I have a bunch of machine with this error for patching. I've searched the documentation and this site but find no mention of this error code. Google searches show only Japanese sites that need translating but not enough information. Need to know what steps i need to take to get this resolved.
Unified Endpoint Management & Security - Free Training Series
Join us for the Unified Endpoint Management & Security free training series which will begin on January 27, 2021. This is a 6-week training program which will focus on all the major modules of ManageEngine's Unified Endpoint Management solution - Desktop
January 2021 Patch Tuesday - Microsoft Office & Third party updates
Hello All, Below are the Office, Third-party and Mac updates released for this month's Patch Tuesday. Office Updates : SECURITY UPDATES : Security Update for Microsoft Office 2010 (KB4493143) Security Update for Microsoft Office 2013 (KB4486762) Security
Security Bulletins released for January 2021 Patch Tuesday
Hello Everyone, Below is the list of security bulletins released for this month's Patch Tuesday. New Security Bulletins : 2021-01 Security Only Quality Update for Windows Server 2008 (KB4598287) (ESU) 2021-01 Security Only Quality Update for Windows
How create a report for Registry values
Hi, We need to check and and create for for some certain registry values on Desktop Central installed computers. I think custom query is used for this purpose but I don not know how. Can some please share a sample query? Registry: HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate
OS Deployer Drive mismatch
When I attempt to deploy a image across a couple of models within the same manufacturer (Dell) I get that the image is to large. "Image Deployment Failed: Deployment failed since the target disk size is lesser than source disk size or the disk is incompatible. Shrink partitions, create image again and retry deployment."
Apache Struts version used by Desktop Central is no longer supported?
Hi everyone I just learned that Desktop Central still uses Apache Struts version 1.3. This version is out-of-date and is no longer being developed (https://struts.apache.org/struts1eol-announcement.html). In this article it clearly says that there won't be any further fixes for this version, even if major security problems or serious bugs are found. Considering how often critical vulnerabilities are reported for Apache Struts, why is this version still used in Desktop Central? What are the plans
Major failure in Chrome patches this past cycle
There is something flawed with the 3rd party patching engine. I am running build Version 10.0.604 and have almost 160 failed patch deployments this month with most being 3rd party patches for Java, Duo and Chrome. The issue for Chrome is that it is looking
Reboot before patch deployment
Some patches and updates install more reliably and with less issues (like Java JRE) if they are deployed at system start-up. Does anyone how how we can easily reboot computers prior to a patch deployment? The key word is easily since the only way I've found that this can be done is by first creating a list of all computers that need a Java patch/update, adding those to the Reboot list in Tools, scheduling a reboot, and having the patch deployment for Java set to "During start-up". That's a lot
Chromium Security Updates for Microsoft Edge (Chromium-Based)
Hello All, Microsoft has released a security advisory for Chromium-based Microsoft Edge that fixes several vulnerabilities. Below you can find the detailed information: Microsoft Edge version - 87.0.664.75 Based on Chromium version - 87.0.4280.141
Desktop Central Reports
I have created custom user groups for our Chiefs, Directors an Managers. When I run a report I am unable to add the computer names they are currently logged into. Is there away to combine the user reports and computer reports together. Or when creating
Chrome releases stable channel update to fix several security vulnerabilities
Hello everyone, Chrome has fixed several security vulnerabilities in its stable channel update 87.0.4280.141 for Windows, Mac and Linux, The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity CVE-2021-21106 Use after
Mozilla fixes a critical vulnerability in Firefox 84.0.2 and Firefox ESR 78.6.1
Hello everyone, Mozilla has fixed a critical security vulnerability in Firefox 84.0.2 and Firefox ESR 78.6.1. The details of the vulnerability are as follows: CVE ID Vulnerability Severity CVE-2020-16044 Use-after-free write when handling a malicious
Not all asset data is transferred to ServiceDesk Plus
Hi, We have Desktop Central Enterprise and ServiceDesk Plus Enterprise running and they are integrated, which is working fine. The integrated is however not optimal since not all metadata is transferred or mapped correctly. "Computer Type" is fx not transferred
Update To Catalina
I am trying to use a script that should update mac computers to Catalina. However i am getting an error message. I have done everything that article describes, but still no luck. ./Install macOS Catalina.app/Contents/Resources/startosinstall executable
Search in Domains / organizational units (OU) to be synchronized not working proberly
you can search for complete domains or ous which are synchronized but you cannot search for a domain where single ous are synchronized
System Manager drop down for computers .633
Alot of stuff from the System Manager "drop down" does not seem to be working anymore in Safari or Chrome
Can we move the install files from C:\Windows\Temp?
We have a bunch of machines that are failing to upgrade the DC client, uninstall or allow us to run a repair from Programs & Features due to the installers being located in the above directory. Most of our end users do not have access to this location.
SSL Anonymous Cipher Suites Supported on MEDC Server TCP Port 8031 (File Transfer)
Hi Folks, Throwing this out to the Community and Support in case they have resolved this already. Tenable.sc external IP scan of a current MEDC Server (version 10.0.632) is showing the above issue, albeit of low severity. I have been tasked with resolving
add sebsite to link in self service portal logo
add this feature in self service portal like in rebrand settings for webserver
edit publication url of desktopcentral reports
can i edit this url if so where can i find the setting to do so
automatic packet update (delete old version of package)
how can i configure that when a packet is updated the old version of the packet is not only automatically replaced in the self service portal but also the old version of the packet is deleted?
Secure Gateway Server - New security hotfix available
Hello there, Desktop Central's security component, Secure Gateway Server is now updated with issue fixes and enhancements. Download the latest Secure Gateway Server build from the below-given URL. https://www.manageengine.com/products/desktop-central/forwarding-server-download.html
Agent Update
"agent needs to be updated, uninstall it and install it again" perform this operation automatically as soon as the message appears occurs when switching from e.g. patchmanager agent to dekstopcentral agent
Termination of patch database sync for versions lesser than 10.0.392 in Desktop Central
Hello Everyone, This is to announce that we have planned to terminate the patch database sync for Desktop Central versions lesser than 10.0.392 by end of March 2021. That being said patch updates will not be continued for versions less than 10.0.392 in
Prevent MDM Profile from being removed
We are configuring this for the first time. I saw a previous post that stated this could be done through an option in the Policies, but what was written in the post is not there to select. We are trying to prevent a mobile user from being able to 'unmanage' a device. The 'MDM Profile' from ZohoCorp goes on the device when it is enrolled and the 'App Catalog' application gets installed. This is done without a profile being added to the 'Default_IOS_Corporate' group. The user is able to go into
ME DESKTOP CENTRAL MSP-Distributed Server not working properly
Dear Community Team, I have Query on Distribution Server and Remote office Setup using ME Distribution Server. I am not sure who can give me the correct answer since this is very urgent and team is very slow in response. We have remote office setup with
Security vulnerabilities fixed in Firefox 84, Firefox ESR 78.6 and Thunderbird 78.6
Hello All, Mozilla has released security advisories for Firefox 84, Firefox ESR 78.6, Thunderbird 78.6. A series of security vulnerabilities were fixed in this update. Find the details for the same below. CVE ID Description Impact CVE-2020-16042 Operations
Deploying office 2019
Hi, We want to install the Office 2019 from the manageengine version 10.0.470 We did follow this https://www.manageengine.com/products/desktop-central/deploy-ms-office-2019-how-to.html On a server we create a shared folder and put the setup.exe and Config.xml
Solved:moving patch store location
Hi, We want to move the Patch store location from the C drvie of the ManageEngine server to a different server in the the same domain. We have version 10.0.470 Does the steps in this document will work for desktop central as well? https://www.manageengine.com/patch-management/how-to/how-to-migrate-the-patch-store.html
Problem while generating patch scan data.
Hello, First time poster. :) As of the 10th of Dec all of my agents are now reporting "Problem while generating patch scan data." I have tried manual scans from the console and from the client. Reinstall of the client did not work, rebooted the clients
Setting Permission on Registry
I need to set the permissions on a Registry Key after software installation. Any Ideas
Desktop Central agent service problem
after installing agent the service "ManageEngine Desktop Central - Agent" is not appear in windows services. we had patch manger plus recently and we decided to use desktop central i removed patch manger plus agent then installed ManageEngine Desktop
No sound in remote access
Remote Access does not play sound from the client computer. This is a basic and essential function for the Technical Support team, to be able to solve problems in audio players, browsers, etc.
Windows Server 2016 flash Removal
Testing the Windows Server 2016 Flash Removal patch 108461 and I get result -2145124329 on all 5 test Windows 2016 datacenter servers. Go to https://www.catalog.update.microsoft.com/search.aspx?q=4577586 download the 2016 patch named windows10.0-kb4577586-x64_809b9640d04c5af4c7e78499052abaa936cb670a.msu
API SOM COMPUTERs
When i query the SOM computers module through the API it only returns 25 results. how do i return all of the computers?
Qualys Agent Mac Install
Hello, Has anyone successfully deployed Qualys Cloud Agent for Mac with ME? What are the steps do do that?
unable to install Windows 10 H2 feature pack
Hi, We are trying to nstall the Windows 10 H2 feature pack on our Windows 10 machines with patch managment. Did download the Win10_20H2_v2_Dutch_x64.iso file and put it in the patch store and then try to install it on one of the Windows 10 PC that shows
Next Page