Harvest station IP when submitting to help desk
We are using desktop central in conjunction with Service Desk Plus. Is there a way to make the Desktop central agent automatically include the pc's ip or station name when submitting a ticket to the service desk?
Move replication store
Hi, Can anyone tell me how to move the replication store on a distribution server to another drive. Thanks. Geoff.
DesktopCentral agent install on Windows 2000 Professional
Hello together, when trying to install the DC agent on a Windows 2000 Professional client via web UI there's a timeout error. When using the MSI packet on the client the installation is broken because of an interrupt: "The installer was interrupted before..." I know, Windows 2000 is very old but it's still supported by DC. So why I can't install the agent on this client? I don't have an Active Directory Environment. Thank You TheExpert
DC Build 90087 apache version
Hello, The newest DC build 90087 release notes stated that "Apache used in Desktop Central has been upgraded to version 2.4.10" But, I just checked using curl -i and it says it's still running Apache version 2.4.9. Was the upgrade to 2.4.10 held back?? Thanks!!
Desktop Central Custom Fields for SOM/Desktop Management
Hello, Looking to see if anyone knows of a way to add a custom field into the SOM or Remote Control area. I'd love to be able to have a field where I could put notes on a PC or just a name of the person that is at that PC. It would make it much easier to find PCs. I manage a location with over 125 PCs but it is not a domain and all of the PCs log in generically. I name the PCs by Serial number as many of the PCs are sales personnel which can change often. I'd like to be able to just add a quick
More detailed execution status
Hi, I would really like to have more details on the individual executions statuses. The individual computers are either yet to apply, retry, failed, or successful. There is "in progress" for the config as a whole, but not on which computers are in progress. I have some configs that copy an entire folder to the computer. After looking at the logs of the target computers, many that are "yet to apply" have received the configuration and are in progress. It would be very helpful if they said for instance:
Replacing an Existing Distribution Server
Hello, We currently have a distribution server setup at one of our remote offices but we have found that there's an issue with this server and it will need to be replaced. We are planning to setup a new server at this office with the same name and IP address but I wanted to find out if there are any additional steps I would need to take to move the desktop central distribution server on to the new machine or if it's just a case of reinstalling the distribution server software? Is anyone able to advise
Use DFS as a Patch repository
Hi, We are in the process of deploying Desktop Central and we ran into a bit of an issue. We are using DFS replication for the Software and Patch repository. We have started replicating the DFS now to 2 of our sites for testing and we noticed that the patches are not being pulled from the DFS share by the agent but is getting it directly from the Desktop Central Server. We have a number of sites that we have to manage and we cannot push patches across the link during normal hours as the lines will
low disk space notification
Good day, Is it possible by either desktop central or manage engine to send a report on low disk space? Many thanks
Desktop Central Security Warning
When connected to remote PCs using Desktop Central, I get an error message that states that "The connection to website is untrusted." How can I get this certificate distributed to all my machines so that this error goes away?
Block jailbroken and rooted phones
I saw an option to block jailbroken phones. How do we block rooted phones with MDM in desktop central? What happens to the device if they violate a policy setting? Does it go out of compliance and remote wipe, etc? Are there settings for that?
Answer to my previous question
Hi, I posted a question a while back but never received an answer. The post link is https://forums.manageengine.com/topic/low-space-alert#49000007163172. Could somone please take a look and reply? Also, can you not mark is as 'answered'? Its not answered if i still have questions!
Agent Desktop Central
Central desktop agent is the same as the ServiceDesk plus agent? When I install the Desktop agent should also report to the service desk? Thanks, Gerardo Cortés
Mozila ESR
In my organization, i've 2 different model of Mozilla, standard and ESR. In the machines with Mozilla ESR when i make the update with DesktopCentral, The ESR version change in standard version. My version of DestopCentral is 90067 It's possible have an update for ESR version e uno per la standard version? Mozilla ESR link: https://www.mozilla.org/en-US/firefox/organizations/faq/
Configurations reports
Hi, I was trying to look at the Configurations reports for a deployment done while back, however it seems to only show Configurations that are not deleted. Have a habit deleting Configurations when they are done. Is DC storing these Configurations in a log after they are deleted?
Announcement
Is it possible to send a announcement via a command line or a batch file?
User configuration to a specific computer
Hello, I'd like to push a user confirmation (hkey_current_user registry key) to specific users, but limit it to a specific group of computers rather then having it apply on any computer they log in to. Is the possible in DC? Thanks. Mike
Patch Download Location
Is it possible to approve the patches etc from the Desktop Central Server but have the client actually download them from the Vendors website?
Warranty Soon to Expire - Add 6 months and 1 year timeframes
For the "Warranty Soon to Expire" report, could you add 6 months and 1 year timeframes? The longest timeframe currently available is 2 months. We need to budget for machine replacement 6 months to a year in advance. I currently use "Warranty Expires Within --All--", but additional timeframe filters would be helpful.
Skype 6.22
Hi Support, Can you please update your software deployment templates to Skype 6.22 please? A quick search shows it updated on 29th October. Also waiting on Filezilla update to the latest version which I have logged with support. Anything quick would be appreciated. Thanks, Dean
User prompted to "Click to skip reboot" but no button is present
After patches are installed using automated patch management, the user is given a countdown clock until restart. They are told that they have the option to "Click to skip reboot", but there is only a "Reboot Now" button. Users need a skip or delay reboot option, similar to Windows Updates, so they are not interrupted if they are working during the patch update window.
Desktop Central compatibility with Mac OS 10.10 (Yosemite)
What is the status of Desktop Central working with Yosemite? Ever since we upgraded our Macs, Desktop Central has been reporting this for the operating system: Mac OS X - Unknown For service pack: 10.10 - Unknown And if you click on the computer name it takes you to this screen (clicking Scan Now does nothing): No data available Possible Reasons: The computer is not scanned for identifying the vulnerable patches. Scan Now
How to deploy SSL certificate through MEDC server
Hi all, I would like to know, if there is option to deploy a 'SSL certificate' using the software deployment section in MEDC server? Reagrds, Muhammed QTR Doha-Qatar
Inventory\Software not updating...
I just realized recently that my Inventory\Software list is not updating properly. I have several clients that are registering older software even though they are running the latest version. Is there a way to correct this? Is this a DB issue? Should I try reinstalling the clients on those PCs?
Windows Defender patch management
Hello, is it possible to manage windows defender patches in windows 8.1 from central desktop 9 . Thanks
MS14-066
I have seen , from view lastest patches , the appear, but from view All Patches only appear Patch to Windows not servers. View All Patch View Last Patch It is possible that the cause is I haven`t downloaded ??
Pre-Deployment Activities - Kill Windows Defender Running Process
Trying to better understand the Pre-Deployment Activities. Deploying our TrendMicro OfficeScan to systems lacking the agent we have discovered Windows likes to enable Windows Defender when our Typical solution is not installed. Windows Defender also apparently prevents installations of Trend. So we would like to utilize the Kill & Proceed before software deployment feature. Condition: Check Running Process Process Name*: What would be a feasible Process name? "Windows Defender"? "WinDefend"
User not appearing in User Logon History reports
Hi, We have a user that isn't showing in our Logon history or Logged on Users reports, even though when on the Computers section of Inventory it clearly shows his user account being logged in on his machine. Is there any way of resolving this? Could we force his Desktop Central Agent to upload his logs? Many thanks for your help!
Problem while starting server system halted
Hello, Kindly find below the error I experience when starting Desktop Central Server. Please assist
Incorrect download on your "Download Service Packs" page...
Page: http://www.manageengine.com/products/desktop-central/service-packs.html Section: Migrate from Build 80201, 80202, ......, 80364 to Build 90003 Incorrect download: "Upgrade Pack" http://uploads.zohocorp.com/Internal_Useruploads/Desktop_Central/p18pk325dl9d6uj31no1bv11ibe0/ManageEngine_Desktop_Central_8_0_SP-3_03.ppm Details: Link downloads the incorrect version of DC. Link downloads v8 when it should download v90003.
Java - Ready to execute
Hello everyone! I'm having problems with deploying Java to our company computers. We need of two Java versions, one is installed on D drive, one is installed on C drive. Newer version is installed first on C drive, then later older is installed on D drive. Problem is that, when we deploy Java to C drive, it sits and waits with "Ready to execute" status, but it is installing (Java first creates directory, installs some files in that directory, then at the end it cleans up that directory, registry
Join/Unjoin Computer
Program locks up when it successfully connects. Here is what the log file shows: Nov 12 13:20:10: 724: ************************************************************************************************* Nov 12 13:20:10: 724: Entered into Logfile Nov 12 13:20:10: 724: ************************************************************************************************* Nov 12 13:20:10: 724: COM library successfully initialized Nov 12 13:20:10: 724: security successfully initialized Nov 12 13:20:10: 724:
Automatic Patch Tasks
Hello, Could you confirm the following please: I’ve created an automatic patch deployment task which will scan for and deploy updates to computers every Wednesday at 10AM. I’ve configured the execution settings to retry twice on failed attempts, once on start-up and the other during refresh. Am I right to assume that should a computer be offline during the next scheduled run time (i.e. Wednesday at 10 AM), according to the execution settings, it will still apply the task the moment it next communicates
Critical updates
My probleme is that since the two lateste update 99% of my parc is always in the High vurnarability section. I am not sure what to do. i beleive that it has started with the third party critical updates. please help.
dcpatchmgmt.log have grown to over 6GB on some client comptuers
the dcpatchmgmt.log files have grown so large that it is causing some clients to become unresponsive using all of the Disk activity trying to read this large log file during deployments. patches never get installed and user machines are so slow they can't even read their email in outlook. this has caused us to have to shut off desktop central until we can find a solution.
Blocking Websites with Desktop Cental
Is there a way to block websites with Desktop Central? I have been reading through some documentation but have not been able to find anything. Thank You.
Wake from hibernation
We have a handful of machines that we use connected to large monitors as presentation/digital signage stations that we would like to be able to have hibernate and turn back on as a scheduled task. For example I want them to hibernate at 6PM on Monday through Friday then wake up at 6AM Monday through Friday. What is the best way to accomplish this? Will the devices need to be connected to the LAN via hard wire or can they be wireless? Thank in advance for your help.
SSL 3
Does anyone have a solution to use DC to turn off SSL 3 on the computer? I know this is a per user option. I would like to see who has it set to on and the ability to turn it off. Mark
New false positive for patch 15630/15631 (MS14-030) on Win 7 SP1 32/64-bit
Has anyone else noticed in the past few days that a Windows 7 patch released back in June 2014 is showing up as a false positive on some or all workstations: Patch 15630 / 15631 (MS14-030) Security update for RDP vulnerabilities Out of 180 Win 7 (32-bit and 64-bit) workstations, approximately 125 are affected at my site. This was occurring on build 90066 and is still occurring on build 90075 (applied Saturday morning) and with the latest Vulnerability DB update. Thanks.
PC computer name changed to "VM-"<computer name> and DC Automatic removal question
Re-installation of DC on a PC results in DC reporting the PC as : "VM-"<computer name>. I have been testing uninstalling/reinstalling the DC Agent and changing workgroup names via DC. We do not have AD available for these PCs. I have not worked out the exact sequence of steps required to repeat this renaming but I have seen it several times. I relate it to DC not always tracking a workgroup name change, duplicate creation of computer entries in DC (one for each of 2 workgroups for the PC), using
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