Reverse proxy
I try to access the Manage Engine web client trough a reverse proxy (Apache). I have a lot of problems due to the use of absolute url (in jsp, css and js...). Have you a work around to do that or have you heard of somebody trying to do that. Fran�ois Pointet
Monitor processes on AIX
Does AppManager notice when an AIX process enters zombie state? Is this possible?
How to have Email show the detail of an alert
Hello, I can't seem to figure out how to make the E-Mail Action send the lowest level reason of the Root Cause. For instance, all I can get an E-mail Action to say is "1. Health of ServerName is critical" When it's a Service that is down (on a windows 2003 machine) that causes the alert. How can I get the E-Mail Action to say something like "Health of ServerName is Critical because XYZ Service is Down." We do not always have access to AppManager to dig into the real issue when we get the emails...
Error in alerts: [Exception in:/webclient/common/jsp/TabComp
I'm getting this when trying to go into alerts: [Exception in:/webclient/common/jsp/TabComponent.jsp] null I've tried the statement in the troubleshooting guide about the name resolution, but that didn't work. Names ere correctly resolved before I edited the hosts file anyways. Anything else to try? I've only been running this in eval mode for about 4 days. Weird that I've already had some problem. Thanks. Matt
How to move ManageEngine to another server
I have to move our Applications Manager 8 installation to another serevr can you provide instructions on how to do this please. David Hounslow
Setting an IIS folder-level monitor
Is there a way to set a folder-level specific monitor in Apps Manager so that I can monitor how much traffic an application/site is receiving? Thanks!
BEA Tuxedo Monitoring
Dear Team, We want to monitor Tuxedo using SNMP in Applications Manager. But we don't know how to do this. How to configure SNMP agent in Tuxedo? And how to add it in AP? Kindly please tell us the detailed steps. Your kind help would be much appreciated.
Alert configuration
Hi, is there a way to limit the number of alerts that are sent out on an individual server basis? I can see the option within the Action/Alert Setting part to untick the option for Execute actions repeatedly if the Monitor is down (until it is up). But this appears to be an "across the board" option and I just want to change this for a handfull of monitors. We have some alert receivers that want alerts constantly until the issue is fixed and some who don't. pls help. Thanks :D
Incorrect reporting of Memory Utilization for Linux Servers
I was trying out Applications Manager in trial Mode for the professional Edition, and configured it to monitor some apache servers and also some monitors of type linux to get resource information on these servers. All the servers which i was trying to monitor are RHEL AS4, and i noticed that in all of them (5 servers in count) the memory utlization is being reported incorrectly. In most cases the memory on ths system is close to 90 % utilized as per /proc/meminfo while the monitor says anywhere between
script monitor - exit code is *always* 1
Hi, I've successfully written a few script monitors and they're fine, adding any more now and the exit code is always listed as 1. i wrote a dummy shell script... #!/bin/sh exit 0 and apparently that exits with 1 according to appmanager, as does running /bin/ls, /bin/pwd etc... additionally the script listed as being run on the monitor details page doean't update in line with the monitor being edited... bug?
Sybase monitor
Good day, Is there any planning to deliver a monitor for Sybase? We would be interested even by a beta or unsupported monitor if you already have something in progress. Thanks and best regards. PL
Technical Support
Alerts tab not working. White screen with this error: [Exception in:/webclient/common/jsp/TabComponent.jsp] null showes a broken picture link and a go back link Yonathan Bensoussan ------------------------------------------------------ This is posted using Application Manager feedback form
Can I add new attributes for the system ?
Hi , I need to configure a alert for Disk Usage. But there is no relevant attribute to set it. There are attributes for CPU Utilization (%), Memory usage. So how can i set a alert to get message to informing the hard disk level of usage. Best Regards, irangi
How to add google view to Operator Level
In user level account we have google view but it shows all the monitor groups. I want to create an operator level account assigning perticular monitor groups to it. But when that operator logs in he does not get the google view option. Is there any way. Regards
inserting arbitrary alerts
Hi, Is there any way to raise arbitrary alerts within appmanager based on external events unknown to appmanager? i have a log server (splunk) which will be trawling all sorts of logs, and in certain conditions will run a script, send a trap or something to appmanager to say that service X or monitor group Y has a certain thing wrong with it which appmanager itself would never be aware of. I'm inclined to think you would probably need to look towards a direct mysql insertion based on certain fields
Reducing the tomcat response time
We are monitoring tomcat and often we get very high response times. It is checking it on the localhost (127.0.0.1) which seems like it should never return very high response times. Any thoughts on what can be done to reduce the response time of tomcat.
AppManager server url
Hi, in the report emails, we are getting URL's to AppManager which only contain basic server name - e.g. SERVER, and not the whole FQDN. Is there a way to manually enter a FQDN? Thanks. Marko Marko Kroflic
The ManageEngine Applications Manager service terminated une
Trying to start Applications Manger, the screen Applications Manager 8, starting database... appears and then closes again. The event in the eventlog is as follows. Unable to use Applications Manager. Thanks for any help. Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7034 Date: 21.11.2007 Time: 15:41:31 User: N/A Computer: FKDMANAGP2 Description: The ManageEngine Applications Manager service terminated unexpectedly. It has done this 1 time(s). For more information,
missing informatin through Web GUI
click on any group and i have no contents but when i click on availability the contents show. John Minturn
App Manager shuts down when log out of server
I'm using App Manager 8010 with Windows 2k3 sp2. The program stops running when I log out of the server. I noticed that the manage engine service is NOT listed under Services on this server as it is the others. For now I'm keeping a console session logged in, but the other servers don't have this problem. I get various errors as the session closes out including java.exe not responding. The log is too big to run the support information file & when I try to do it via the batch file in bin , it says
Unable to use Public Key ssh authentication
I have a linux host that is managed using ssh. The host is being managed using ssh with a password, and it works. I created a user account and generated a key using ssh-keygen. When I check the box for "Public Key Authentication" and paste the id_rsa file contents in the field labeled "Private Key" I get: Authentication failed. Kindly verify the username and password provided. Check whether the PasswordAuthentication is set as yes in /etc/ssh/sshd_config file.Kindly set it as yes and restart the
WebSphere Attribute Question
Hello, I've been able to successfully setup monitoring of both WAS 5.1.1.15 ND and WAS6 6.1.0.9 ND environments but I have a question concerning a couple of the metrics I've noticed. Specifically, "Committed Transactions", "Transactions Rolled Back" and "Transactions Optimized" are all being measured in ms (milliseconds?), which I don't believe is the correct method of measurement. Those are not measurements of time, they should be the actual transaction counts. What I'd like to do is create a rule
application manager mssql performance monitors
Hi all Im monitoring especifically instance in mssql, but only the respose time is available. other monitors such as performance monitors, active users...etc. is not available. the error is: Problem in collecting data for the current status of MSSQL server C:\Archivos de programa\AdventNet\ME\AppManager8\bin\troubleshooting>MsSQLDebug. bat SRVEMAP1 1433 SQL SA RCW05DS EMAAPQ Discovery for database using hostname srvemap1.emaapq.com.ec and port number 14 33 successfull after 281 ms Discovery for database
password lost
Good morning, I have lost my password for Applications Manager (on Linux). Can you send me the reset procedure? Thanks in advance. Massimo Giaimo massimo.giaimo@sibtonline.net SIBT srl
How-to: Migrate evaluation version to a production server
We will definitely need to migrate our eval version to a real app server and real database server. Is there a utility or a how-to that will provide a robust solution?
Managed Servers on an HP-UX
Hi, I am evaluating Enterprise Edition of Applications Manager. I have installed Enterprise Edition - Admin Server on one of our Linux server. Now I want to install Managed Servers on an HP-UX, Solaris and AIX servers. But the installation file (ManageEngine_ApplicationsManager.bin) is only for Linux server. So, how can I install it for our HP-UX, Solaris and AIX servers? Please help? regards, Amandeep. amandeep singh
RSS feeds from Applications Manager?
Folks, is there a way to convert/configure portlets as RSS feeds? We'd like to embed an overview of the status into our intranet portal and this could be easily be achieved if Applications Manager provides some sort of RSS feed. Any hint/workaround appreciated. --Ingomar
Can't add attributes from large MIBs
Hello, I'm attempting to gather information via snmp from an F5 load balancer. After I create the SNMP monitor, I go in to add the specific attribute from the F5 MIB. I select the F5 MIB and the attributes show up on the screen as expected. I select the attributes I want and click Add Attributes but nothing is added to the monitor. There are 3 MIBs from F5, 2 of the 3 are 336KB and 234KB in size. The third is 12KB. I have no issue adding attributes from the smaller MIB, but the larger will not work.
Script execution action has broken variables
I'm using App Man 8.0. In some of my monitors i have the action to execute a program which i've written some scripts for. The problem is I need to pass the alert variables to my scripts which i do so by using the variables provided like $MONITORNAME, SEVERITY, $DATE, $RCAMESSAGE etc... This all works fine unless there is a whitespace in any of those variables. For example the $DATE variable gets replaced with something like Thu Nov 08 10:34:13 This ends up getting to my script as 4 separate variables
AM lists first 99 databases only monitoring MS-SQL 2000
We have 200+ MS-SQL databases, yet AM only sees the first 99 databases and "_Total." Does anyone know of a workaround to view all MS-SQL 2000 databases using AM?
Technical Support
Hi, I am evaluating Enterprise Edition of Applications Manager. I have installed Enterprise Edition - Admin Server on one of our Linux server. Now I want to install Managed Servers on an HP-UX, Solaris and AIX servers. But the installation file (ManageEngine_ApplicationsManager.bin) is only for Linux server. So, how can I install it for our HP-UX, Solaris and AIX servers? Please help? regards, Amandeep. amandeep singh
Technical Support
Hi, I am evaluating Enterprise Edition of Applications Manager. I have installed Enterprise Edition - Admin Server on one of our Linux server. Now I want to install Managed Servers on an HP-UX, Solaris and AIX servers. But the installation file (ManageEngine_ApplicationsManager.bin) is only for Linux server. So, how can I install it for our HP-UX, Solaris and AIX servers? Please help? regards, Amandeep. amandeep singh
Add Comments to the Events
Greeting. I need to add comments to events generated in the application. I need to comment on the cause or origin of a incidete I want to generate a monthly report appearing comments indicating why the event happened wilmar mu�oz
Technical Support
I am completely baffled as to how to use Manage Engine to act on an unsolicited SNMP trap. I've configured it such that I see the trap show up in the Alert->Unsolicited list, but can't figure out how to associate an "action" with the received trap. I don't want to poll, just react if the trap arrives. Any suggestions? I've looked through every help file I could find, and searched all the online forums. How do you do something (like execute a program) when an unsolicited SNMP trap arrives? kurt Shetler
Technical Support(disk reports)
Is it possible to produce a report using App Manager which displays all servers with less than 100GB of free disk space or are we limited to disk percentages within App Manager? Adrian Ford
Turn off host discover
Hello, We have a host running two apache and every one listening each different IP. When i tried to add the second apache it also add a host monitor, so we have two host monitors looking the same server. When i delete this second host monitor, apache monitor just dissapears. Is there a way to add a application monitor without add the host? Thanks. Jaume Tru��
ServiceDesk Add-On for AppManager 8 (latest build)
Hopefully someone can help me here. I am trying to setup the add-on in AppManager 8 for the ServiceDesk utility. I enter the server name, port, login details and email address details, press test connection and save and it immediately comes up with the following message: Unable to fetch values from ServiceDesk Plus, The server might not be running or the network traffic may be too high Both ServiceDesk and AppManager are running on the same computer. Any thoughts on why this would be happening? Regards,
Disk Reporting
Hi - I need to trend growth of many linux mount points on a handful of servers. I see that I can run a report *per* mount point, but I cannot find a way to report on the growth of *all* mount points on a single server in one report. Can this be done? Thanks!
Technical Support
SERVER IS DOWN!!!!! APPLIED PATCH AND NOW IT WONT WORK! This is a Distributed setup between a Web server and data base server. error is: Failed to establish connection with web server. Gracefully shutting down Applications Manager John Minturn
Problemn with build 8010
Hi Since we have upgrade AM to build 8010, we are experiencing some troubles. I can't see no more details for all my monitors. That's really urgent. Regards Cheikh Mamadou Diagne
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