Admin user takes up "Named User" license
Is it always true that the built-in administrator user takes up a Named User license? We purchased the licensing expecting to have that user, and it seems odd since usually builtin users don't count against licesning.
REST API - ResourceID
Hi, I am trying to connect to ManageEngine Apps Manager and pull information about monitors via REST API (http://help.appmanager.com/list-monitor). The ListMonitor REST Command asks for the ResourceID of a particular monitor. Does anybody know where can I find the ResourceID so I can include it in my REST call? Thanks! -Robert
Monitoring files older than x time
Hi I use manageEngine Applications Manager 12. We have a directory on a windows server where files are being placed any time of day. These files are moved when they have been processed so the directory should always be empty. Files in the directory should never be older than xx minutes. Is it possible to monitor and get a warning mail when the oldest file in the directory is older than 15 minutes from current time? I have tried this with Custom Monitor, File / Directory Monitor but have not succeeded.
Downtime Summary Report shows Unmanaged Servers.
Hi For maintenance reason we unmanaged whole bunch of monitors. Now the Downtime Summary Report shows only these under heading Least 20 Available Monitors . How can we disable but not remove monitors to not appear on this report? Regards, Corné
How do I set up a "maintenance window" in Application Manager?
I need to set up a "maintenance window" where the system will not send out an alert, since we expect those systems to be down.
How to add subsystems to monitor for AS400 ?
Hi , i want to addition new subsystem(s) to monitor on AS400 server but i click "Add Subsystem(s) to Monitor" not show the subsystem name that i want . new subsystem :
SLA
Hello everybody. Interested in this question, tell me. We have two servers in the bundle. How to make what would be in case of failure of one of the merverov not considered SLA
BizTalk Monitoring
Hi All - I am running the latest version of Application Manager and have successfully configured the BizTalk monitor - I've provided all the connectivity details including enabled the PowerShell option to define the BizTalk Master Database However, when I look at the monitor ... For the host instance and various locations ... I get "No Data Available" Where does this data come from?
Monitor specific application
Good day, i'm new with application manager. and as a monitoring tool, i'm wondering if it is possible to monitor the specific application inside at windows VM. let say, an IDTECK software that we are using, which hang some times. the application server itself is fine, so non sense for a ping/snmp/service monitor. Thanks.
SLA
Hi, how to do so that would be easy if one of the two servers is not considered SLA?
Execution time (Web Service Operation) not show data in custom dashboard
Hi, I have a problem regarding the date shown in custom dashboard. I have monitored 3 different wsdl sensors, each with SOAP request. If I go to the sensor to see the graph shows me polled data. But when I configure the SOAP request group graph in the custom dashboard error appears " Data not available for the specified type/user." I set Application Manager with 1 user obviously with admin. I attached screenshot. Thanks German.
Add a monitor using a log file
It is possible to add a monitor for each node of our openstack plataform using a log file with the next format: CONTROL-1[mem:1643;disk:12%cpu:42%;openais:1;horizon:1;dhcpserver:1;cinder:1;keystone:1;nova:1] Where: Control-1 is the name of the node mem is the value of the memory disk is the value of the disk openais is the value of the service 1 up/off dhcpserver is the value of the service 1 up/off etc.... it is becouse in this moment we prefer obtain all the metric using a script instead conecting
I Can't Add New Monitor MongoDB into AM
Dear all, I have a senario bellow, i can't add more mongodb into my system with error show " The monitor already exists" Step 1: i add new monitor MONGODB sussecess with name: XXXX step 2: i delete it for some reason step 3: i add again New monitor MongoDB with the same name or diff name ( the both not success) --> I check mongodb don't see any item monitor, but i can not add it. Please help me by case
Show more metric
Hi, it is possible show more metric in Threshold Breakers. I would like show Free disk space in % and show also GiB. Thanks Jan Horáček
When creating a SNMP Monitor an Unknown monitor is created
When creating a SNMP Monitor an Unknown monitor is created and don't believe it is needed. Why is it created and do I need to keep it for some reason.
Server monitor still green even though Authentication error
I have several Server monitor points that are green even though there is a error (Authentication failed. Kindly verify the username and password provided.). Why isn't this turning Red because there is an issue and no data is being collected. When you have hundreds of monitors you need to have it run red on an error like this otherwise you think it is OK but it is not.
Admin Delegates can not change their passwords and need fixed
Admin Delegates can not change their passwords and this needs to be fixed.
Allow ownership of a Monitor, Action and Threshold to change to another user
Allow ownership of a Monitor, Action and Threshold to change to another user so the new user can edit and manage an existing item as a Admin Delegate.
APM Insight - .NET Agent ** Error 404
Hello I use Application Manage and want to test APM Insight .NET. I downloaded agent version 2.5 and installed it on the application server. After completing the agent installation my application started to display a 404 error. It also showed error in the Oracle client call. Even stopping the agent service the errors continued, somene after the uninstallation of the agent the application became normal. Has anyone had this experience? Grateful Jairo
Need help to create performance dashboard for SQL and windows , SSRS and appfabric servers
Hello Guys, I am new to monitoring profile, i am working on a task to create performance dashboard for different technologies like windows servers, MS sq servers , app fabric server and ssrs. what is am suppose to do is i need to put the monitoring parameters chart on the dashboard so support teams will be able to see the history. for ex. windows ( i have CPU disk ,memory utilization and memory paging/sec ) what other metrics i need to put there any suggestion?? i am using applications manager and
Not getting health state of DB connection pool and thread pool
We are not getting the health state of DB connection pool and thread pools, they are shown as grey rather than green. Please help
Error message on top of app manager window
I am seeing the following error message in a red/yellow across the top of the screen in App Manager "am.ams.ndaysToExpire.message"
not able to start Apps Manager
Hi, While starting Apps Manager getting the below error: common/MANAGEENGINE/INSTALL_NEW/AppManager12/working/jre/lib/jfr.jar:/dsid0common/MANAGEENGINE/INSTALL_NEW/AppManager12/working/jre/classes java.vendor = Oracle Corporation java.awt.headless = true file.separator = / java.vendor.url.bug = http://bugreport.sun.com/bugreport/ sun.cpu.endian = little sun.io.unicode.encoding = UnicodeLittle sun.cpu.isalist = java.net.ConnectException: Connection
Alarm Action - Post to Webservices
I am using ManageEngine Apps Manager v. 11 and I am trying to send alarms straight to our company's ITSM solution (Microsoft System Center Service Manager) in order to open ITSM tickets when CPU, Memory, Disk, etc. thresholds are breached. ITSM wants us to consume a Web service that they have but ME AppsMan does not have an action for that. The only way that I can think of achieving this is through a script execution that will trigger a POST to a web service but I don't like that solution as it
ServiceNow Event Manager - AppManager pushing information
Hi all. Has anyone setup a process to push information from an alert to the ServiceNow Event Manager data base? I know App Manager can create a ServiceNow ticket, but we want to just update the Event Manager DB within ServiceNow. Thanks, Keith Reischl
Nor able to create HTTP monitor with form based login
Hi Tryning to create a HTTP monitor for a formbased login site, but not able to login When trying the Recorder application - it is not able to view the login page. Can you help me? How can I configure the monitor? The page uses formbased login into Wildfly with j_unsername & j_password paramaters. I have tried with the NTLM/basic auth username & password but it's not passing the login page, Try ourself with the site http://my.logiq.no Thomas
Applications manager integration with puppet
Hi All, Currently we have applications manager running in a basic setup. Since we are looking for automation we want to start using puppet. Can applications manager be configured so that puppet can automatically (by making a module) add servers/applications to the applications manager application As can be done with Nagios?
The action ME_APM_Alerts has failed because the email address associated in the E-Mail Action is wrong/not present.MailSettings not configured
The action ME_APM_Alerts has failed because the email address associated in the E-Mail Action is wrong/not present.MailSettings not configured please help me out
Question about Application Manager Web UI
Hi, I have a question to ask about the Application Manager Web UI. As the Application Manager Web UI default link is like as "http://hostname:port", For our network setting for browse the Application Manager UI, we need have the external link, like as "http://company.com/apm/index.html" How can we set this link on Application Manager config file? which one?
Application Manager Failing to Authenticate to a Server...
Hi, We are trying to configure a Windows Monitor for a Server with the Correct User Name and Password. But We are receiving the "Error : Failed. Authentication failed. Kindly verify the username and password provided." We have tried Using the Hostname, IP address and also FQDN name and also we tried with SystemName\Username to authenticate as its a local user account but still it fails. We have restarted the Application Manager server and also the Windows 2012 R2 server as well to see if it gets
Not able to start ApplicationsManager
I am getting the below error while starting nohup sh startApplicationsManager.sh & java.net.ConnectException: Connection refused at java.net.PlainSocketImpl.socketConnect(Native Method) at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source) at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source) at java.net.AbstractPlainSocketImpl.connect(Unknown Source) at java.net.SocksSocketImpl.connect(Unknown Source) at java.net.Socket.connect(Unknown Source) at java.net.Socket.connect(Unknown
Issues with JVM monitors
I'm attempting to set up Application Manager to monitor some simple JVM data. I repeatedly run into a message (when I try to test authentication to the monitored server) that says "Failed. Exception while getting the MBean server reference". I am on the correct monitoring port for this JVM, and I have connectivity (not firewalls blocking) as I can open a telnet connection on that port. Both the monitoring server and target are RHEL 6 servers. What am I doing wrong here? Thanks, James Payne james.payne@fisglobal.com
Windows Server 2016
Hi The release for Windows Server 2016 are yet to come. When can I use Appl. Manager to monitor this type of servers ? Regards Jan V
Mongo monitors not pulling through data in Applications Manager
Good day I've added multiple Mongo monitors into AppMan and while all the counters pull through fine, there are several which only pull through some counters and not others. I've attached some examples (one that is pulling through all counters and one that isn't); what would be causing this? Surely it would either show all or nothing? Thanks in advance! Regards, Mat
Disk utilization stopped working
I expanded the disk on my ubuntu 12.04 server today. After doing so the disk utilization no longer works. I vaguely recall having to enter a command on my ubuntu server to get the disk util monitor to work again. Any assistance on how to get the monitor working again would be greatly appreciated. thank you, PDT
Weblogic Monitoring - Failed. Exception : unknown host
Weblogic monitor is not working, displayed the following message: I made test of resolving DNS and I executed runWLSMbean.bat thankyou for you help!
Database monitoring question
Hi, We are a new App Manager client, and I'm looking for a solution to how best setup the following scenario. We have 2 applications, App1 and App2. Both store their databases on DBServer1. Currently I have 2 monitor groups, MntrGrp1 and MntrGrp2. MntrGrp1 is associated with the following monitors a Windows Server monitor for App1 an SQL Server monitor for DBServer1 MntrGrp2 is associated with the following a Windows Server monitor for App2 an SQL Server monitor for DBServer1 The problem that I see
SMS Action not being recieved
Hi Guys We set up a sms server and App manager sees the modem and everything looks good , when we send a test action we never receive the sms. Where can we see that its actually sending a sms . We can send a sms from the server with a different application and the people receive it. Kenneth
Operator Role with more privileges
Option to give a Operator Role a option to create new monitors and bussiness View.
EUM Agent Not Connected with APM Server
Dear, I have installed APM on windows server with port ID 8081 (http://apm_server:8081 is currently running APM ) all the monitoring is well I have also license of EUM .. when i install EUM agent at Client and provide the APM server IP and port 8081. No agent detect on Server ... I have also try to install EUM on APM server to avoid the firewall / network problem but the problem persist. please guide me in this regard
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