[Tips & Tricks] Approval actions notification with customization are available from 10004 build.
Older builds of Service Desk did not have customizable notifications for specific users on scenarios when the approval action is taken on their tickets.
Now we have the following notifications available from 10004 builds of Service Desk.
Enable/Disable following notification for requesters (Admin tab -> notification rules -> requester tab)
Following notification can be enabled for users (Ticket Owner, Requester, Editor and Approval Sender)
