[ForYourInformation -11]: SCCM Integration
If your Organization already had Microsoft System Centre Configuration Manager (SCCM) to manage desktops and Windows-based applications. You can now integrate Service Desk Plus with SCCM and fetch SCCM-scanned asset data. The integration leverages SCCM's scan capabilities and benefits Service Desk Plus users.
In addition, you can avoid installing two agents to fetch asset details. You can use SCCM for asset discovery and also simultaneously update asset data in Service Desk Plus.
In the older build of Service Desk Plus, we had supported SCCM integration externally through the "SCCMDBConnector.bat" file. Now SCCM is available as an integrated tool within Service Desk, you can configure the integration in
[Admin -> Discovery -> SCCM Integration]
To avail of this feature, the Service Desk should be upgraded to 10503 or any post builds.
Click here to know more about SCCM integration with Service Desk.