[ForYourInformation -9]: On behalf of field in request form can be managed by FAFR

[ForYourInformation -9]: On behalf of field in request form can be managed by FAFR

User On-Behalf-Of:
This feature in Service Desk is to support the creation of a new request by a user On-Behalf-Of another user.

A Scenario to understand this feature:
Tom finds a login issue with his Laptop, he needs to log an incident ticket regarding this case, however, he is already locked out of his Laptop, Andrew his colleague helps him to log the ticket in Service Desk using On-Behalf-Of feature. 

Notifications like request creation/resolved/closed/survey will be sent to both requester and On-behalf-of field users.

Based on certain situations we may need to Disable, Enable, Hide, Show, Mandate, and Non-mandate the On-Behalf-Of field in the request form, this enhancement can be configured through FAFR automation

This feature( SDF-68783 ) is available from 10508 builds of Service Desk Plus. 

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