[DidYouKnow -14] Requests can now be submitted using templates in mobile apps
Hello folks,
With ServiceDesk Plus mobile apps, we can now submit requests using templates. Upon clicking the add button, a form appears that allows filling minimal information.
Here a drop-down appears to select the template,
It takes you to the page that would have Incident and Service templates,
Select the required template,
Fill in the details and submit the request on the go!
