[Blog] Is ITAM really necessary?

[Blog] Is ITAM really necessary?

IT Asset Management comprises,

Practices and strategies for overseeing, planning, managing and optimizing company-owned IT assets, software, hardware, processes, and data. Maintaining the relationships and attributes of all of these, across every service in your infrastructure.




As the organization grows, there is an immense need to have a well organized and streamlined IT infrastructure.



So the undeniable answer is, YES.

Unfortunately, not many organizations realize its eminence until they become a victim of regrettable disasters like infrastructure failure, data loss, and breach, so on.

ITAM is the central repository for your organization’s hardware and software inventory. It provides innumerable key benefits like,
  • Ensuring that assets are identified, controlled and properly cared for throughout their lifecycle.
  • Efficient spending - Improved utilization of assets thus reduces unnecessary procurements.
  • Compliance management
  • Ensures Return on Investment (ROI).
  • Improved planning and implementation of changes.
  • Continual Service Improvement

Key suggestions:

Let assets add themselves automatically - Every time you add a new asset to your network, getting it into the asset repository should not be a tedious job that requires manual intervention. Asset discovery should be automatic as in ServiceDesk Plus, where the scheduled scan discovers and updates assets automatically.

Bind everything together in CMDB - Helps to analyze impact before planning something with an asset. This ensures that you know who/what will be affected during outages or whose maintenance has to be scheduled first and so on. All this information is crucial for the IT team to stay on top of things and ensure a smooth, in-control delivery.

Have all the information in a single view - helps the IT team make decisions faster and makes sure that the IT team is on top of all the information about particular assets and CI’s so they do not need to go to different places to find and collate related information. Thus time & effort saved can help identify and solve issues quickly.

                                                

Learn about ServiceDesk Plus asset management here and signup for a free trial with ServiceDesk Plus.

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