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Recent Articles
Active Directory Monitor - FAQs
1. What are the Scripts and Process used in Active Directory Monitor? Below is the list of VB Scripts and PowerShell scripts used for data collection in the AD monitor. VB Scripts are present in <AppManager-Home>\working\conf\application\scripts ...How to apply the service pack to update ADManager Plus
You can update ADManager Plus to a higher version by applying the appropriate service pack downloaded from this page. Note: If you have enabled High Availability, proceed with these steps after applying the service pack. Alternatively, if you have ...Recovering deleted objects that have exceeded the tombstone lifetime
Problem When an Active Directory object is deleted, and it stays in the deleted state for longer than the tombstone lifetime, then the object cannot be restored using native methods. This post will explain how you can restore objects whose tombstone ...How to restore a single Active Directory user
Description User objects are the basic building blocks of your Active Directory environment. Administrators accidentally deleting a user object from AD is not an unheard-of event. The user whose account has been deleted from AD now cannot login to ...How to allow users to logon to a terminal server?
Terminal server logon permission is used to specify if the Active Directory (AD) user is allowed to logon to the terminal server. ADManager Plus helps you configure these settings efficiently with options to set terminal server logon permission for ...
Popular Articles
Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...How to reset administrator password in ServiceDesk Plus.
1. Access your ServiceDesk Plus server and browse to [your drive]:\ManageEngine\ServiceDesk\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...Where do I find the log files that I need to send to technical support team for analysis?
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...How to migrate ServiceDesk Plus from one server to another
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...How to build a test environment for ServiceDesk Plus
Building a test environment is very helpful while upgrading ServiceDesk Plus. When you are planning to upgrade ServiceDesk Plus to the latest version, it is highly advisable to try the upgrade on the test environment first so that you will be ...
Announcements
Upgrade to the latest Secure Gateway server build!
Hello everyone, We have updated Vulnerability Manager Plus' security component - Secure Gateway Server with a few issue fixes. It is highly recommended that you upgrade to the latest version of the Secure Gateway Server. To check the list of updates inUpgrade to the latest Secure Gateway server build!
Hello everyone! We have updated Patch Manager Plus' security component - Secure Gateway Server with a few issue fixes. It is highly recommended that you upgrade to the latest version of the Secure Gateway Server. To check the list of updates in this build,Upgrade to the latest Secure Gateway server build!
Hello everyone, We have updated Endpoint Central's Secure Gateway Server with a few enhancements in the latest version. Please download the latest Secure Gateway Server here. You can find out more about the enhancements made in the build update (90106)Announcing the official release of the Anti-Ransomware add-on for all Endpoint Central editions!
After a successful early access phase that began in 2022, we're thrilled to unveil the launch of the Anti-Ransomware add-on, now available to all editions of Endpoint Central. We extend our deepest gratitude to the users who have onboarded over 2 millionUpdate on the performance issues encountered in the US data centre on April 29, 2024
Dear Customers, We would like to provide you with an update regarding the performance issues encountered within one of the database clusters in the US data centre on April 29, 2024. This issue affected customers being served from the affected database
Most Discussed Topics
Self Scan Deployment
Hi All, I am looking at deploying the Self Scan.exe to all devices in my company using an Intune App deployment with the script also deployed but this method does not seem to deploy correctly and populate our ME instance with the devices. I am just wonderingIssues with 11.3.2406.9
April 2024 Patching. Prior to updating to 11.3.2406.9 the initial batch of Cumulative updates for April were showing in the missing patches and are still showing correctly in the Missing Patches list. Since updating, ASPNet Core, .NET Runtime and 365SD+ is Down from 30min
Team, SD+ has been down for the last 30min. Sometimes it works but very slowly. This is the second incident in a month where SD+ faced extreme slowness and down.Report about Workstations or Servers that have not been scanned for few days.
Hello SDP, Is that possible to report on Workstations and Servers that have not been scanned in the last 48 hours or more?SD-115664 : The size of inline images in incoming emails is limited to 3MB.
Hi I see in the release notes : SD-115664 : The size of inline images in incoming emails is limited to 3MB. Note : If the inline image size exceeds 3MB, the image will be dropped from the email and the sender will be notified. Is there a way to adjust