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            The date for any columns is set to 01 Jan 1970 01:00:00.000000

            Issue:
            The date columns are filled with 01 Jan 1970 01:00:00.000000 instead of being empty.

            Root Cause:
            ServiceDesk Upgrade did not handle it

            Solution:

            Add the entry " ZOHO_UPDATE_NULL_FOR_NEGATIVEVALUE=true" in <SDP_HOME>\zreports\uploadtool\conf\common_params.conf

            Hit re-sync button.

            Note: ServiceDesk Plus restart not necessary.
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            Updated: 10 Nov 2017 03:37 AM
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