Community and Support
Submit a Ticket
Slowness in accessing dashboards after an upgrade to 4000
CPU spikes to 100% and the pgsql.exe processes consuming more memory.
The phantom server which used to generate the snapshots for all the reports is enabled by default after upgrade. This process creates load and causes the performance issue.
Disable the generation of snapshots by modifying the property '
Restart the service.
update ZROPAdvancedSettings table set val='false' where key='zrop.snapshots.enabled'.
Updated: 05 Dec 2018 12:40 AM
Help us to make this article better
Upgrade issue in build 3200
Upgrade Key steps
Unexpected error prompted for while accessing reports for Servicedesk Plus MSP integrated setup
Path too long - Upgrade/Backup
Help Desk Software
by Zoho Desk