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            Knowledge Base ServiceDesk Plus Customisations / Automations Request

            Pinned Solutions in dashboard.

            Use Case:
            Frequently used solutions needs to be listed in the dashboard for ease of use.

            Execution Steps:
            1.  Move the attached HTML file to the server. 
            2.  Dashboard > Create new widget > New External Widget > File > Browse - the file > Save the widget with a name.
            3.  This will load the first 3 solutions sorted in alphabetical order.

            Attached script is sorted via the title. "AA_" before the title for the pinned solutions. Increase the count to be displayed as per your requirement.

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            Updated: 24 Oct 2018 07:16 AM
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