Community and Support

            Our users don’t seem to receive invitation emails or password reset emails from the application?

            There could be two possible reasons why this happens:

            1. If you have verified your domain, users from that domain will not get any invitation emails form the application when logins are enabled. Once the login's are enabled, users can login using their email address and password will be pass_email address of the user.
              For example, if the user's email address is user@domain.com, their password will be pass_user@domain.com

            2. Mails from noreply@zohoaccounts.com may be blocked by your mail server. You will have to exclude noreply@zohoaccounts.com  from the spam filter in your mail server.


            Updated: 22 Aug 2017 03:17 AM
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