Option to hide "Worklog Timer" buttom from the request details page
In certain cases, it is mandatory for the technicians to add worklog with all the necessary details filled. But "Worklog Timer" option logs only the time duration, other details have to be filled again when adding the worklog. This option can be removed from the request details page.
1. Go to the folder [SDP-Home] > custom > scripts > and edit the file CustomScripts.js
2. Add the below code in CustomScripts.js and save.