Make Request ID in Analytics Plus clickable - Hyper linking to SDP ticket

Make Request ID in Analytics Plus clickable - Hyper linking to SDP ticket

Here are the steps to add a column with Request ID as link to SDP tikcet.
Step 1:
Open a request from ServiceDesk Plus and copy the URL as shown below, 


Step 2:
Create a custom formula in Analytics Plus. Refer link for details.

Step 3:
Right-click the column and choose 'Change Data Type'

Step 4:
Choose URL and click ok.

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