Community and Support

            I am an Administrator and want to change a Requester/ Technician’s login email address in the application.

            1. Login to the application with the current Super Admin credentials.
            2. In a separate tab of the browser open the link: https://mail.zoho.com/cpanel/index.do
            3. Click ‘ User Details’ on the Left Hand Side
            4. Click on the name of the user whose details you want to update.
            5. On the top click ‘ Change Login Email IDs’
            6. Provide the new email address and the administrator password and click ‘ Add’
            7. A mail will be sent to this new email address for confirmation.
            8. Once this mail id is confirmed then you will see the option "Make Primary" . 
            9. Click on this to update your email address.

            Updated: 22 Aug 2017 03:22 AM
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