Hi all!

Because of my problem with mobileapp notifications I decided to apply to my system a telegram notifications. And hope that it is not so far from SD update where we could connect to other messengers :)

It's not prettend to be whole mine code, but it's solved significant problem for me and could help anybody too. I use Windows example, but you can do it also at Linux (take your own paths)

So, what you will need for plug-n-play (anyway almostly everything is commented inside the files):

1. Python v2.7.14

2. At cmd window "pip install requests"

3. Change settings on your own at "settings.py"

4. Place both scripts "settings.py" and "telegramNot.py" to  C:\ManageEngine\ServiceDesk\integration\custom_scripts

5. Go to the SD admin panel - Admin - Custom Triggers - add new trigger (you can take my options at attached screenshot)

6. Add "cmd /c C:\Python27\python.exe telegramNot.py $COMPLETE_JSON_FILE" (for linux it could be just "py telegramNot.py $COMPLETE_JSON_FILE" )

7. Create a ticket and watch a result.

Hope it will be helpful!

Have a nice SD!