[Free e-book] How to calculate work hours lost from inefficient service desk practices

[Free e-book] How to calculate work hours lost from inefficient service desk practices

Hello there,

Don't let inefficiencies drain your service desk's productivity.

Unravel the hidden cost of wasted work hours, drive process optimization, and maximize service desk outcomes using AI-driven analytics.

Our latest e-book provides insight into the following inefficient service desk practices and unlocks data-driven solutions to reclaim lost work hours:

  1. Inaccurate asset procurement and inventory management

  2. A barrage of redundant software requests

  3. Prolonged usage of outdated assets

  4. Bottlenecks in ticket routing and assignments

  5. Under-utilization of knowledge base solutions

  6. Relying on speedy resolutions that inevitably compromise on quality