Hi

Hopefully someone can advise on this scenario.

I have created a service request for a manager to request equipment for a user (say a cell phone or laptop).  I've added an initial approval for this so the ICT manager can approve this before it gets assigned to the technician to setup.

We also require a 2nd stage whereby the user can confirm they have received this equipment, has anyone implemented this kind of thing before, the workflow doesn't seem to allow for this?

Many thanks