[What's Cooking] Upcoming new features and enhancements

[What's Cooking] Upcoming new features and enhancements

Dear Users,

We are happy to inform you all that the following features are queued for release with one of the upcoming service packs.

Multi-Level CAB Approval

  • Add multiple approvals to any change stage. Apart from the CAB approval, you can add up to 10 approval

Disable Concurrent Login

  • You can now disable concurrent user login from different IP addresses.

Can be configured from Admin > General settings > Security settings

Support Group for Problem Module

  • Support groups can be assigned to work on problems and group-based permissions can be configured for problems.
  • Reports can be generated for problems based on Group column
  • The variable $group is added to notification templates for the Problem module.

Announcement Revamp

  • For better classification of announcements, three new fields namely Announcement Type, Priority, and Services Involved are added.

Resource Summary in Notification Rule

  • A new variable included to add a table summarizing the resources associated with a request [Approval notifications].

Can be configured from Admin > Notification Rules > Request > Notifying for Approval

Stage-specific Approval

  • Added stage-specific approval notifications for service templates.

Can be configured from Admin > Notification Rules > Request > Notifying for Approval

Resource Management Enhancements

  • Added support for right-to-left languages.
  • Users with SDSiteAdmin role can also view the Resource Management view under the Home tab.
  • Added confirmation prompt for changing owner using drag-and-drop in Resource Management view.

Request List View NEW UI

  • User interface of the Request list view page is enriched with new icons and button styles.

Try these features on our beta site and share your valuable feedback.