We are just beginning to test the user survey before we push out a pilot.

I've created a test survey and the notification on close is working (I receive the email regarding the survey).

However if I click the survey link button, I get a 404 error immediately.

the link itself seems valid (http://helpdesk is our direct link for the helpdesk no port required)

http://helpdesk/sd/SurveyDetails.sd?surveyData=28e9182aaade180c3a315a4f9c483a9f6116cb41

But following that link from the email just returns an immediate 404. Anyone come across this before?