I'm new to ServiceDesk Plus.  We're on Version 9.2 Build 9227, planning our deployment to our user base, eventually possibly on SQL Server.

 

In looking at a number of the existing reports, I didn't see any reports utilizing run-time user parameters, nor did I see a way to add parameters when creating a custom report.

 

Is it possible to set up parameters so users can be prompted to enter, say, a date range, or specific Request IDs, etc., at run-time?  And if so, is there any documentation for setting those up?

 

Thanks.