hi,

Can anybody teach me how to import user attribute completely?

For example, when I change one user's "Title" attribute from "manager" to "null"(blank) ,

it can't get reflected in ServiceDesk User information, but when I change it to "director",

it can get reflected correctly.

Please let me know how to import full user attribute into ServiceDesk.

I would appreciate your support.

THank you

Best regards,

Yoshihiro Mochizuki