Dear Customers,

 

 We have planned to conduct our yearly Disaster Recovery(DR) Drill for Zoho Saudi Arabia Service on 24th July 2026 and 31st July 2026 to ensure our DR Readiness in SA Deployment. This will help us support our expanding server far more efficiently.

 

Below is the schedule for switch operation

Services will be running in the DR Data Center for a week.

 

We may expect average downtime of 2-3 minutes for a service provided no issues during the switch. If you experience any disruption, please feel free to drop us an email at 

support-cloud@servicedeskplus.com and we’ll be quick to help you.

 

 As always, we thank you for your business and continued support. We remain committed to continually improving our operations and infrastructure facilities to serve your business best.

Note:

Kindly check that you have allowed the following IP address  to enable mail fetching in the application(applicable only when you configured IP address in your firewall).

If you are using servicedeskplus.sa, please allow the following IP addresses:

199.67.80.21

199.67.82.21

Thanks & Regards

A N Nithish Kumar

ServiceDesk Plus cloud