Tracking Images from AdventNet Website

Tracking Images from AdventNet Website

As part of a normal install for ServiceDesk Plus, why is an image from the AdventNet website loaded?

It appears to be a place holder and much more likely for tracking purposes as the image is 1px square.  I would like this removed and have opened an Incident with Adventnet concerning this issue back in February and haven't heard anything back.  Quietly swept under the rug??