Technician as Request

Technician as Request

Sorry, found the problem - at the Self-Service Portal Settings, the corresponding settings was turned off.  Fixed now.  Thanks.


<< Original Question >>

Is there a way to create new request with any registered Technician as the requester?  i.e. can technician make a request using his name?

When I try to make a request, I can't choose any technician as the requester.  Is it normal?

Thanks a lot.

Regards,
Stephen Au