Tasks worklog report
Hello!
We started to use "Tasks" module, our technicians creating individual tasks (not from requests). And now we can't find how to create report for worklogs in those tasks.
Reports - "Tasks" does not include time spent by technicians
Reports - "TimeSpent" includes time spent for requests only, not for single segregated tasks
What can we do? Thanks.
We started to use "Tasks" module, our technicians creating individual tasks (not from requests). And now we can't find how to create report for worklogs in those tasks.
Reports - "Tasks" does not include time spent by technicians
Reports - "TimeSpent" includes time spent for requests only, not for single segregated tasks
What can we do? Thanks.
Topic Participants
Dmitry_me
ServiceDesk Plus
Ange