We currently have 4 different business units and we seem to be having an issue with Support Reps becoming a contact in either their business unit or one of the others. Once this happens it seems they are only able to log in as a customer via the customer portal. The only way to fix it is to find out what business unit they are a contact in and delete them... But I can not keep doing this, at the moment we ore not setup as single sign on (AD) and each support rep has their own username and password.

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